Dear Rafael Graza,Thank you for staying with us, and we appreciate your feedback.Sincerely,Ryan CallahanGeneral Manager

I am sorry that you were not satisfied with the Marriott guidelines on room cleaning. Please know that these measures are for both your safety and the safety of our employees. Thank you for staying with us.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.

Dear Kym, We appreciate your kind recommendation. It's great that you enjoyed our friendly service and convenient location. Thank you for reviewing our hotel. Your words serve as an encouragement to our associates, who strive to provide a pleasant stay. Best, Ryan Callahan, GM

Dear Lana, Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our accommodations were the highlight of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best, Ryan Callahan, GM

Dear JEFF, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Ryan Callahan, GM

Dear George, We want to provide every guest with a pleasant stay, so we're sorry that we let you down on this visit. We sincerely apologize that the city noise kept you from having a restful night’s sleep; please forgive us. Additionally, I am sorry that you did not find our beds comfortable and that we could not provide more pillows. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return trip. Thank you for staying with us. Sincerely, Ryan Callahan, GM

Dear Reshinda, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Ryan Callahan, GM

Dear Isaac, Thank you for choosing us. While we regret that your visit was not exceptional, we appreciate your feedback and look forward to impressing you in the future. Sincerely, Ryan Callahan, GM

Dear Felecia, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Ryan Callahan, GM

Dear shannon, Thank you for choosing to stay with us! We're thrilled to hear that you enjoyed our prime location. We appreciate your feedback and look forward to welcoming you back soon. Best, Ryan Callahan, GM

Dear Christina, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Ryan Callahan, GM

Dear Sharon, On behalf of our entire team, I would like to thank you for your sincere review. It's lovely to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we appreciate that you took the time to review our hotel. Your feedback, both positive and areas for improvement, allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Ryan Callahan, GM

Dear Candice, Thank YOU for your generous review. I’m pleased to hear that our staff’s excellence in service made for a great experience! It will be a pleasure to share your positive feedback with our entire team! We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Ryan Callahan GM

Dear Maurice, Thank you for sharing your feedback with us. Please accept our sincere apology for our service and accommodations that weren't up to your expectations. Your comments will enable us to improve our guest experience. We appreciate you sharing your experience and hope for an opportunity to deliver a better stay in the future. Sincerely, Ryan Callahan, GM

Dear Brendan, I am sorry to hear that you did not have a restful night's sleep due to our beds and pillows. Please accept our sincere apologies. We prioritize your comfort and it is unfortunate that we were not able to meet your expectations. Your feedback is highly valued as it helps us to constantly improve our services and ensure a better guest experience. Thank you for taking the time to share your review with us. Sincerely, Ryan Callahan GM

Dear Dakota, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Ryan Callahan, GM

Dear Donna, I am sorry to hear that you found the bed uncomfortable and it kept you from having a restful night's sleep. Please accept my apologies. Your comfort is of the utmost importance to us and I am disappointed that we were unable to provide you with a satisfactory experience. We appreciate your feedback as it helps us to improve our guest services. Thank you for taking the time to share your review. Sincerely, Ryan Callahan GM

Dear Manny, We are delighted to hear that our guests plan to return to our hotel. It is our favorite compliment! I am thrilled that you enjoyed your stay enough to leave such a fantastic review. On behalf of the entire staff, I would like to thank you for choosing our hotel and for your business. Please come back soon! Best, Ryan Callahan GM

Dear Mallory, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Ryan Callahan GM

Dear Mike, It is wonderful to hear that you enjoyed your stay and our downtown location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Ryan Callahan GM

Dear Marilou, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 10/10 review and we hope to see you again. Best, Ryan Callahan GM

Dear Julie, We can't thank you enough for your patronage and for sharing this great 10/10 review. Hosting you was our pleasure, and I am so glad to hear your stay was a great one. Please visit us again soon! Best, Ryan Callahan GM

Dear Linda, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Ryan Callahan GM

Dear Carrie, We are incredibly grateful that you took the time to leave us a great review! We take pride in knowing our guests are happy. Thank you for staying with us. Best, Ryan Callahan GM

Dear Jim, It sounds like every aspect of your stay was great from start to finish; we are glad to hear it! Thank you for choosing our Courtyard Marriott for your travel needs and for taking the time to sing our praises. Hosting you was our pleasure, and we hope to do so again anytime you need to return to Fort Smith. Best, Ryan Callahan General Manager

Dear Kelly, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Ryan Callahan General Manager

Dear Stacy,Our breakfast is usually one of the most enjoyable parts of our guests' experience, so I'm sorry to hear that you were disappointed and that it affected your stay negatively. We appreciate you taking the time to review our hotel and we hope to be able to serve you better when you return to the area.Sincerely,Ryan CallahanGeneral Manager

Dear Lyndsay,We always love to hear from our guests about their experience at Courtyard Marriott Fort Smith Downtown, especially when they use the word "amazing". Thank you for choosing us and for taking the time to give us your feedback. We appreciate your business and we hope to see you again soon!Best,Ryan CallahanGeneral Manager

Dear Shayla,Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon.Best,Ryan CallahanGeneral Manager

Dear Leslie,Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage.Best,Ryan CallahanGeneral Manager

Dear Matthew,We appreciate your taking the time to review our hotel and are humbled to learn we will have the opportunity to welcome you again to our Courtyard Downtown Fort Smith. We hope you look forward to your next visit as much as we do!Best,Ryan CallahanGeneral Manager

Dear Talina,Thank you for taking the time to review our hotel. We are delighted to hear that you enjoyed your stay with us. It was a pleasure to host you, and we hope to see you again soon.Best,Ryan CallahanGeneral Manager

Dear Cory, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Ryan Callahan GM

Dear Robert,We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us.Best,Ryan CallahanGeneral Manager

Dear Elsa,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Ryan CallahanGeneral Manager

Dear Xuelian, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Ryan Callahan GM

Dear ORSOLINI,We desire to provide every guest with a pleasant stay, so I’m very sorry that we let you down on this visit. We appreciate your review and hope to have the opportunity to deliver a more positive experience on a return visit. Thank you for staying with us.Sincerely,Ryan CallahanGeneral Manager

Dear George,Thank you for taking the time to write! It’s wonderful to hear of the comfort you experienced with us. I sincerely appreciate you noting our high cleanliness standards and look forward to sharing your positive feedback with our dedicated housekeeping team. It was a pleasure to host you; we hope to welcome you again soon.Best,Ryan CallahanGeneral Manager