Booking and ease of entire process was great. There were ample towels and the bunny made of towels on the bed in the Master Suite was a cute touch. While this property was better than some of the Resort Quest properties we've stayed in, it was not a good value for what we paid, based on it's condition. The issues we had were things I would think the maintenance staff would inspect and repair before a guest had issues. None of them were major except the fact that the sliding door would not lock and none of the lights in the kitchen worked and/or had bulbs that needed to be replaced. There were 4 chairs on the balcony/deck, one was broken and could not be used. The hand bar was missing in the small bath tub and the drains in both tubs are really slow. We couldn't close the vertical blinds over the patio door because about half of the veins are missing. My grandchildren slept on the sleeper bed and were up before the sun due to the light coming thru the door. Both tubs were dirty on arrival. The wall plugs do not work on the bar or on the wall adjacent to the bar. The chairs at the table are broken, not to the point of non-use, but they are not stable. I am sure the owners expect to get the value of whatever they pay the people who are supposed to clean and maintain the property. I can tell them and you that they are not getting the full benefit of this expense. With a little care and maintenance, I would be willing to stay in this unit again, but had I known the extent of it's disrepair, I would not have stayed in this unit. We did not contact the front desk because we didn't want to deal with workmen working on the issues during our stay. Hopefully, these will be addressed in a timely manner.