2/10
his stay was unacceptable. The unit was dirty—bodily fluid stains on the couch, broken kitchen cabinets, ceiling fans that didn’t work (making it very hot), and a loose front door lock. The apartment complex felt unsafe, especially with my kids.We booked this place specifically for the pool, which was shut down—and has been for over a year. That was never disclosed. When we arrived, another family was in the unit we booked. We were moved to a different one last minute.I contacted the host immediately and told them we wouldn’t be staying. For days, I got the same “we’re working on it” message. I then reached out to VRBO and was told I had to go through the host—who denied my refund, falsely claiming I asked after the stay. I have proof that I reached out multiple times during the reservation.Do not book this place. It’s unsafe, misleading, and the host is completely unprofessional.
Amber L.
Se hospedó 3 noches en abril de 2025