First impression, please trim the plants in the driveway so they don't scrap along the side of our new cars. Our second impression walking into the house was the unclean state of the premises. Bottle left lying around, the floors having not appeared to have been cleaned (cobwebs everywhere) and outdoor glass around the pool filthy. No instructions were left on the premises to guide us along regarding pool requirements and other home instructions. (Owner did apologize for this upon contact). No advice given on the web site stating no laundry facilities on premises i.e. washing machine etc. Being 8 adults, staying 5 days supplied only with 1 towel per person for 5 days did not go over well. 2 tea towels to dry the dishes (even though dishwasher was there) and no facilities to wash them are not workable. After talking to the owner, she informed us that laundry facilities were not available due to the shortage of tank water (understandable) and the advertised outdoor picture screen was removed due to constant damage so, why not update the web site? Again, do not state on the web if it is not there and why not advise this to potential clients so they can cater for this. The utensils need upgrading badly i.e. fry pans, saucepans etc. Not a huge expense. A safety issue getting into the spa pool was very evident for us seniors. A safety rail to grip onto for anyone (not just seniors) would have assisted greatly to enter and exit the spa. The premises are in need of maintenance in an out. Bi -fold doors having a sign not to open due to issues is again not acceptable (appeared to be an issue for some time). Apart from one shower the other 2 were very poor pressure to the point of slow trickles leading to all of us sharing the best shower. To be frank the premises need some tender loving care to bring it up to a standard you can accept when paying the rate required. Especially when paying for cleaning services in the rate. Now you may think that this was a total loss and I am being harsh, but having stayed in other Stays accommodation we are well aware of the standard required. Now for the good points. The location of the premises is fine, as long as you have a car. The house layout was great. Tranquility was great and we did have a good time, but the issues did detract from the overall experience, With the issues cleared up it would be ideal for a quiet getaway.