We never saw any of the staff, which can be a good thing sometimes, but the cameras in public areas were a bit disconcerting - to know you are being watched but never see anyone. Also, some additional attention to cleaning (dusting, etc) in our room and bathroom was needed. When your decor is mostly white, this is really noticeable. Otherwise, the property itself was gorgeous, the room was very nice, and the linens were excellent - a great night’s sleep!