“there was a reservation for 4 people two adults two children upon arrival we were met by the managers later they saw our family and contacted the owner then they demanded an additional payment of 150 PLN from us for the fact that the children are not children And they are considered as adults although the age was indicated on the site children after that we turned around and left do not recommend this hotel to anyone because there are extra hidden charges”
“there was a reservation for 4 people two adults two children upon arrival we were met by the managers later they saw our family and contacted the owner then they demanded an additional payment of 150 PLN from us for the fact that the children are not children And they are considered as adults although the age was indicated on the site children after that we turned around and left do not recommend this hotel to anyone because there are extra hidden charges”
“Extremely lucky to have chosen to stay at Renesans Hotel. The staff were all very polite, helpful and attentive. Spoke very good English too even when. We arrived after a delayed flight. Very well appointed bedroom. Absolutely sparkling clean. Great size. Well appointed. Nice view to mountains too. Breakfast was a great variety of good quality food. Tradition/international options.
All round winner! ”
“Extremely lucky to have chosen to stay at Renesans Hotel. The staff were all very polite, helpful and attentive. Spoke very good English too even when. We arrived after a delayed flight. Very well appointed bedroom. Absolutely sparkling clean. Great size. Well appointed. Nice view to mountains too. Breakfast was a great variety of good quality food. Tradition/international options.
All round winner! ”
“Spacious room, very clean, grrat amenities, amazing restaurant and the brrakfast in the mornings are very nice, lovley spa area and gym, we llved our stay and the hotel and will be coming back in the future ”
“Spacious room, very clean, grrat amenities, amazing restaurant and the brrakfast in the mornings are very nice, lovley spa area and gym, we llved our stay and the hotel and will be coming back in the future ”
“Personal muy amable y habitación muy cómoda. Está a unos 10 km de Zakopane, en Ząb. Lo único malo es que al ir en temporada baja (principios de Noviembre) el restaurante/bar si no reservas cena, a las 8 estaba cerrado. El jacuzzi y la sauna es aparte en el precio de la habitación. Recomendable para viaje en pareja y tranquilidad ”
“Personal muy amable y habitación muy cómoda. Está a unos 10 km de Zakopane, en Ząb. Lo único malo es que al ir en temporada baja (principios de Noviembre) el restaurante/bar si no reservas cena, a las 8 estaba cerrado. El jacuzzi y la sauna es aparte en el precio de la habitación. Recomendable para viaje en pareja y tranquilidad ”
“I loved my stay at Villa 11. It is beautifully decorated, extremely comfortable and everything is done to a high quality. Elizabeth is a lovely host and the Prosecco at breakfast on Saturday was a very nice touch! As was the complimentary coffee and snacks available throughout the day. The breakfast was excellent and the lovely staff worked hard to keep it constantly replenished. My only observation is that it would be best to stay here with a car. Whilst I loved being out of town with great...
“I loved my stay at Villa 11. It is beautifully decorated, extremely comfortable and everything is done to a high quality. Elizabeth is a lovely host and the Prosecco at breakfast on Saturday was a very nice touch! As was the complimentary coffee and snacks available throughout the day. The breakfast was excellent and the lovely staff worked hard to keep it constantly replenished. My only observation is that it would be best to stay here with a car. Whilst I loved being out of town with great...
“The room and spa facilities were absolutely fantastic! It’s a 5 min walk from the train station so easy to get to. There is a great restaurant about 50m away. The rooms are modern but have a chalet/cabin vibe and the views of the mountain were fantastic! We even had a decorated Christmas tree in our room when we arrived which was a great touch. The spa facilities were also brilliant. Sitting out in the hot tub surrounded by the snow was amazing!”
“The room and spa facilities were absolutely fantastic! It’s a 5 min walk from the train station so easy to get to. There is a great restaurant about 50m away. The rooms are modern but have a chalet/cabin vibe and the views of the mountain were fantastic! We even had a decorated Christmas tree in our room when we arrived which was a great touch. The spa facilities were also brilliant. Sitting out in the hot tub surrounded by the snow was amazing!”
“We had an amazing stay here! The staff was so friendly and made the trip that much better! Anything you needed from help with like where to go for food or entertainment, or just a nice place to settle in after a long day of walking this place was perfect. We didn’t get to take advantage of the spa so we want to try it next time! We stayed on the top floor suite and I highly recommend getting the same spot. The view was amazing of the mountains up there too! 10/10 would stay again and is on our...
“We had an amazing stay here! The staff was so friendly and made the trip that much better! Anything you needed from help with like where to go for food or entertainment, or just a nice place to settle in after a long day of walking this place was perfect. We didn’t get to take advantage of the spa so we want to try it next time! We stayed on the top floor suite and I highly recommend getting the same spot. The view was amazing of the mountains up there too! 10/10 would stay again and is on our...
“Los apartamentos son pequeñitos, se carga por la persona adicional pero es un sofá que uno debe acomodar. No hay servicio de limpieza ni cambio de sábanas ni toallas. Las instalaciones son buenas, , la cocina funcional y bien equipada. la vista es hacia una casa cuando decís “mountain view””
“Los apartamentos son pequeñitos, se carga por la persona adicional pero es un sofá que uno debe acomodar. No hay servicio de limpieza ni cambio de sábanas ni toallas. Las instalaciones son buenas, , la cocina funcional y bien equipada. la vista es hacia una casa cuando decís “mountain view””
“Hôtel charmant, en retrait du centre ville, calme appréciable, chambre spacieuse, salle de bain également, terrasse avec chaises et table pour la chambre, parking privé devant l'hôtel, très belle décoration pour la salle des petits déjeuners, coin salon pour boire son café ou autre. Personnel très accueillant, chaleureux, agréable, et conseils pour les activités. ”
“Hôtel charmant, en retrait du centre ville, calme appréciable, chambre spacieuse, salle de bain également, terrasse avec chaises et table pour la chambre, parking privé devant l'hôtel, très belle décoration pour la salle des petits déjeuners, coin salon pour boire son café ou autre. Personnel très accueillant, chaleureux, agréable, et conseils pour les activités. ”