There were ups and downs to our trip here. I'm not a person that typically leaves reviews on anything at all, but others should be aware.I lost the check in info and was advised to reach out to the host who didn't respond until the day after our arrival date. While waiting, I reached out to the service dept who helped me. When we arrived, I tried the code on the downstairs unit and discovered the door was already unlocked. When we went upstairs, the code didn't work. Again, I had to call customer service who informed me that I had to unlock a lock box with a separate code that contained one key for the door and one for the lock on the bicycles. When we tried the keys downstairs, neither worked.My husband used the guest bathroom upstairs and had to clean fecal matter from the seat although it was sealed, stating "sanitized."We kicked our shoes off while settling in and soon discovered our feet were BLACK from the filthy floors. We also discovered a large spot of a sticky substance under the table so we had to mop. There were dead mosquito hawks smashed on the walls downstairs.When we wanted to take a ride on the bikes, we discovered neither key worked for the bike locks. The paddleboat was stuck, requiring three men to maneuver it loose. We had to oil it, but it still never worked properly. Chess pawns were fully of dirty water. Nice idea that didn't work out due to weather.All other games were fun. We did have a nice time, but would not go back. Not worth the money.