Unfortunately our stay here was less than wonderful! I've reached out to the customer service team regarding all the issues I'm about to list, and there was zero help. They shifted the blame on anyone but themselves.
We stayed over Easter weekend, and it was cold and rainy almost every day we were there... because of that, we wanted to use the fireplace. It wouldn't ignite, I reached out to customer service (the number was text to me) and they said they would have someone in the area get back to me. I never heard a word back, so the fireplace was never in working order the whole time we were there. Next, we prepared a bunch of meat to be cooked in the grill... the grill barely lights a flame! We put the meat on it for 20 minutes, just to literally have raw meat still on the grill. Pathetic! So we were stuck with 9 very hungry people and pounds of raw meat! The kitchen faucet was coming out of the sink so we hand tightened it, but I'm sure for the next visitor it will do the same thing. Lastly, every single ceiling fan in the cabin in full of dust! There were cobwebs in all the bathrooms, in some of the windows and above the headboards.
We were very disappointed in this cabin. It needs a lot of attention and the customer service team didn't want to help in any way. I would not recommend staying here at all. We definitely will not be coming back. I personally text them to see if they would make it right, and they didn't. They just passed the blame on to other issues/people.