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Cabaña completa

Pets welcome! | Theater room | Hot tub

Galería de fotos de Pets welcome! | Theater room | Hot tub

Interior
Smart TV, chimenea, Netflix y reproductor de DVD
Áreas de la propiedad
Refrigerador, microondas, horno y parrilla de estufa
Exterior

Opiniones

9.4 de 10,
Excepcional

Cabaña completa

4 habitaciones4 baños12 personas269 metros cuadrados

Servicios principales

  • Tina de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Acepta mascotas
  • Wifi gratuito

Agrega fechas para ver los precios

Información de la propiedad

Pets welcome! | Theater room | Hot tub

  • Four Seasons is a beautiful four bedroom log cabin with many amenities, including a hot tub on the deck, pool table, arcade machine, three-sided fireplace, 6 TV’s with DVD players, and multiple outdoor areas with comfortable furniture.

    Enjoy the screened in porch with outdoor fireplace, love-seat, 2 lounge chairs and ottomans as well as a 6 person dining table. Bring the outdoors inside while you enjoy your stay with your family.

    60" HDTV, Blu-ray and free Netflix for unlimited entertainment. Relax and enjoy some of the several board games new and old that are included with this fabulous cabin.

    Bedroom and Sleeping Arrangements:
    Lower Level - Bedroom 1: King Bed - Sleeps 2
    Lower Level - Bedroom 2: King Bed - Sleeps 2
    Lower Level - Bedroom 3: Queen Bunk - Sleeps 4
    Upper Level - Bedroom 4: King Bed - Sleeps 2
    Main Level - Great Room: Queen Sleeper - Sleeps 2

    Screened in Porch with outdoor fireplace, love seat, 6 person dining area, lounge chairs and ottomans
    65" Roku 4K TV with Blu-ray DVD player and free Netflix, Disney+, Amazon Prime streaming services
    50" Roku 4K TV with free Netflix, Disney+, Amazon Prime streaming services
    Several Board and Card Games
    Arcade machine with 130 classic games
    Pet Friendly
    Hot Tub
    Pool Table
    3 King Size Beds
    1 Queen over Queen Bunk
    1 Pull out sofa bed
    FREE High Speed Wireless Internet
    3 Gas Fireplaces
    Rocking Chairs
    6 TV's
    5 Blu-ray Players
    Washer/Dryer
    Gas Grill

    Free WIFI, a washer / dryer, iron and ironing board, and paved parking are included for your convenience. All linens and towels are provided as well as a starter supply of paper towels, toilet paper, soaps and detergents.

    Host requires the guest to sign a rental management agreement prior to allowing access to the unit. The agreement details our cancellation policy, terms and conditions. Must be 21 or older to reserve a cabin and person booking must be staying in the cabin.

    We provide a starter supply of paper products, detergents and soaps and coffee filters. We do not supply shampoo, conditioner, body wash and there are no pantry items, spices, salt & pepper or coffee included - guests should bring these items.

    This cabin is professionally managed by Elk Springs Resort Cabin Rentals in Gatlinburg, TN. We provide concierge service as well as dispatched maintenance and housekeeping should you need assistance during your stay. Feel free to check here for details -or- all our listings at Elk Springs Resort cabin rentals.

Servicios de la propiedad

Ski

  • Cerca de las pistas de ski

Alberca/spa

  • Tina de hidromasaje

Internet

  • Disponible en la cabaña: wifi gratis

Estacionamiento y transporte

  • Estacionamiento en la propiedad

Cocina

  • Cafetera y tetera
  • Horno
  • Isla de cocina
  • Lavavajillas
  • Máquina de hielo
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Tostadora
  • Vajilla y utensilios de cocina

Comidas

  • Mesas

Habitaciones

  • 4 habitaciones
  • Se proporcionan sábanas
  • Sofá cama

Baño

  • 3.5 baños
  • Se ofrecen toallas
  • Tina
  • Tina o regadera

Áreas comunes para sentarse

  • Área de comedor independiente
  • Chimenea
  • Mesa
  • Sala de estar

Entretenimiento

  • Estéreo
  • Juegos
  • Netflix
  • Reproductor de DVD
  • Servicios de streaming
  • Smart TV con canales de cable/satelitales

Espacios exteriores

  • Asador
  • Balcón
  • Chimenea al aire libre

Lavandería

  • Lavadora
  • Lavandería

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • Se aceptan mascotas

Facilidades de acceso

  • No se permite fumar en la propiedad

Servicios e instalaciones

  • Plancha y tabla de planchar
  • Servicios de concierge
  • Teléfono

Aspectos destacados de la ubicación

  • Cerca de un centro comercial outlet
  • Cerca de un hospital
  • En la montaña

Actividades

  • Mesa de billar
  • Parque acuático
  • Sala de juegos o videojuegos
  • Casino en los alrededores
  • Ciclismo de montaña en los alrededores
  • Exploración de cuevas en los alrededores
  • Golf en los alrededores
  • Observación de aves en los alrededores
  • Parque temático en los alrededores
  • Paseos a caballo en los alrededores
  • Patinaje sobre hielo en los alrededores
  • Pesca en los alrededores
  • Rafting en los alrededores
  • Senderos para caminar o andar en bicicleta en los alrededores
  • Tours ecológicos en los alrededores
  • Tours por bodegas de vino en los alrededores
  • Tubing acuático en los alrededores

Características de seguridad

  • Detector de monóxido de carbono (el anfitrión indicó que la propiedad cuenta con un detector de monóxido de carbono)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Botiquín de primeros auxilios
  • Extintor de incendios
  • Cerradura de alta seguridad

Descripción general

  • Tamaño de la unidad: 269 metros cuadrados

Propiedades similares

Exterior
Secluded, Views, and Close to Everything!
Sevierville
  • Tina de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
10.0 de 10, Excepcional, 25 opiniones
Secluded, Views, and Close to Everything!
Comparar propiedades similares

Políticas

Check-in

Hora de inicio del check-in: 15:00

Check-in sin contacto

Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 10:00

Instrucciones especiales de check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

Se aceptan mascotas

Se aceptan animales de servicio (sin cargos)

Niños y camas adicionales

Los niños son bienvenidos.

Eventos

No se permiten eventos

Fumar

No se permite fumar

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios, botiquín de primeros auxilios y cerradura de alta seguridad
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.

Información de la zona

Esta cabaña se encuentra cerca de parques temáticos y en la montaña, en Gatlinburg. La belleza natural de la zona puede apreciarse en Río Little Pigeon y Parque Nacional de las Grandes Montañas Humeantes, mientras que Ripley's Aquarium of the Smokies y Museo del Titanic son algunos de los puntos de interés más populares de la zona. ¿Viajas con niños? No te pierdas Dollywood y Parque temático Anakeesta. Diviértete en las montañas con lugares para esquiar, o prueba otras actividades al aire libre, como patinaje sobre hielo. Visita nuestra guía de Gatlinburg
Ver más cabañas en renta en Gatlinburg
Sección del mapa
Gatlinburg, TN

Qué hay cerca

  • Iglesia Chapel in the Glen
    Iglesia Chapel in the Glen
    A 6 min en auto - 5.1 km
  • Parque Mills
    A 4 min en auto - 3.8 km
  • Morning Mist Village
    A 4 min en auto - 3.8 km
  • Rocky Top Sports World
    A 5 min en auto - 4.8 km
  • Capilla en Honeymoon Hills
    A 7 min en auto - 5.4 km

Medios de transporte

  • Alcoa - Aeropuerto de Knoxville (TYS) - 68 min en auto

Restaurantes

  • Southern Comfort - Westgate Resort
    A 15 min en auto
  • McDonald's
    A 7 min en auto
  • Lobby Bar
    A 15 min en auto
  • Three Jimmy's Good Time Eatery
    A 7 min en auto
  • Little House of Pancakes
    A 10 min en auto

Preguntas frecuentes

¿Pets welcome! | Theater room | Hot tub acepta mascotas?

Sí, se aceptan mascotas en la propiedad.

¿Cuánto cuesta el estacionamiento en Pets welcome! | Theater room | Hot tub?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en Pets welcome! | Theater room | Hot tub?

Hora de inicio de check-in: 15:00.

¿A qué hora es el check-out en Pets welcome! | Theater room | Hot tub?

El check-out es a las 10:00.

¿Dónde se encuentra Pets welcome! | Theater room | Hot tub?

Esta cabaña para toda la familia de Gatlinburg se encuentra en la montaña, a menos de 5 km (3 mi) de Capilla en Honeymoon Hills y Rocky Top Sports World. Ripley's Aquarium of the Smokies y Parque temático Anakeesta también se encuentran a 15 km (9 mi).

Opiniones de Pets welcome! | Theater room | Hot tub

Opiniones

Excepcional

Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 190 de 247 opiniones
Puntuación de 8, es decir, Bueno. Basada en 30 de 247 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 18 de 247 opiniones
Puntuación de 4, es decir, Malo. Basada en 6 de 247 opiniones
Puntuación de 2, es decir, Terrible. Basada en 3 de 247 opiniones

6.8

Limpieza

8.4

Ubicación

Opiniones

Opinión verificada

10/10 Excelente

Mark A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Very nice facility. It was just what we needed. Thank you
Se hospedó 4 noches en noviembre de 2025
Opinión de un sitio asociado

10/10 Excelente

Randy S.

Wedding Celebration!!

Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Property description good. Lack of supplies. Toilet paper, dish soap, hand soup, paper towel, not the cleanest place. Lack of garbage bags.
Opinión de un sitio asociado

10/10 Excelente

Cindy F.

Perfect Cabin!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed in the Four Seasons. It was just perfect for our family. It was well cared for and well appointed. Extremely clean and the beds were very comfortable. We took advantage of all of the amenities and really enjoyed our stay.
Opinión de un sitio asociado

10/10 Excelente

Amber D.

Cozy Home Away From Home

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Beautiful space filled with everything you need. Secluded with ample room for relaxation and amazing views. Would highly recommend!
Opinión de un sitio asociado

10/10 Excelente

Jon S.

June 2024 in Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was great! The Four Seasons has a great floorplan with a lot of room.
Opinión de un sitio asociado

10/10 Excelente

Rydell S.

Paradise

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice and clean
Opinión de un sitio asociado

10/10 Excelente

2nd Time Charm

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Love staying here!!!
Opinión de un sitio asociado

8/10 Buena

Ernie C.

Nice getaway with the family!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had two of our sons, our Granddaughters, and my Mom with us. We had a wonderful time! The cabin was in a quiet neighborhood, and was very roomy!
Opinión de un sitio asociado

10/10 Excelente

KURT M.

Spring Break Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: One of the best cabins we have stayed at. The cabin was very spacious, plenty of room for everybody to spread out and we all loved the 4 outdoor balconies. Elk springs resorts was good with communication and even text when a storm was rolling thru the area. Giving pointers on what to prep and secure before the storm hit. Wish we could have stayed longer.
Opinión de un sitio asociado

10/10 Excelente

GREGG G.

Great as Always

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Like I’ve stated before, after many years vacationing in Gatlinburg,Elk Springs is our “Go To” for a quality cabin. Already looking to book again!!
Opinión de un sitio asociado

10/10 Excelente

A guest from MOKENA,

Serene mountain getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We absolutely loved our time at Four Seasons. The cabin is huge, beautifully decorated and we all loved the hot tub! We loved hearing the birds chirping in the morning while relaxing on one of the many porches. We will definitely be returning!
Opinión de un sitio asociado

10/10 Excelente

Wonderful Cabin

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved our short stay at this cabin, wish we could have stayed longer! The cabin was clean and well stocked with plenty of towels and lots of kitchen basics. We loved how close it was to everything, but didn't feel like we were in the middle of downtown. We'd love to stay again next year
Opinión de un sitio asociado

10/10 Excelente

Danetta W.

Christmas in the Smokies

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Wonderful cabin. I had relatives from Orlando and Louisville to stay, and we enjoyed every minute. Plenty of room for all. It was stocked with exactly what was needed during our stay. Location was perfect in a very quiet neighborhood. Enjoyed the mountains, hiking, Anakeesta and Dollywood.
Opinión de un sitio asociado

10/10 Excelente

Awesome Experience!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our vacation was wonderful from the booking experience through to the checkout and follow-up. Our cabin had everything we needed while also being comfortable, beautiful, and roomy. The location was convenient to area attractions like Dollywood, yet close enough to get free deliveries using Walmart Plus while still being remote enough to be in the woods and surrounded by the wilderness we were looking for. The customer service team and the maintenance crew were all very kind, patient, and quick to respond to any questions or issues we had, and given the opportunity, we would stay here again.
Opinión de un sitio asociado

10/10 Excelente

Bobbie T.

FRAMILY VACATION

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were a group of friends taking some time to relax. Plenty of room for all 9 of us. Kids slept on couches or air mattresses. Hot tub was a hit although on the smaller side for being able to house so many people in the co do, the hot tub can not accommodate. Overall we would stay again.
Opinión de un sitio asociado

8/10 Buena

Amy B.

Four seasons

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The Cabin is beautiful and has plenty of room. The decks were nice with lots of furniture. Would love to stay here in the winter with all the fireplaces. My only complaints would be the downstairs shower heads need replaced and the washer and dryer are on the top floor and the washer knob needs replaced. Other than that no complaints.
Opinión de un sitio asociado

10/10 Excelente

Harold H.

Great cabin!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We really enjoyed the cabin it was well-equipped and clean and in a great location. Only a couple of things that could be improved is the gas grill is really rusted out and needs to be replaced. The arcade game worked well except player 2 controls are not responsive. Other than that it was fantastic. I plan on booking a small cabin for my wife and I in the fall thanks again for everything.
Opinión de un sitio asociado

10/10 Excelente

David R.

Four Seasons

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Four Seasons from July 2-25th. The cabin was immaculate and was gorgeous inside and out! Elk Springs Management was great at communication and helping answer any and all questions especially a guy named Dan. The only downside to this particular cabin is there are really no good views and you have to go to the store to get your essentials as the property only supplied a one supply of things. Overall we really enjoyed the cabin, the pool table, arcade game and especially the Hot Tub. We will definitely use Elk Springs for future trips.
Opinión de un sitio asociado

10/10 Excelente

David R.

Four Seasons

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed at Four Seasons from July 2-25th. The cabin was immaculate and was gorgeous inside and out! Elk Springs Management was great at communication and helping answer any and all questions especially a guy named Dan. The only downside to this particular cabin is there are really no good views and you have to go to the store to get your essentials as the property only supplied a one supply of things. Overall we really enjoyed the cabin, the pool table, arcade game and especially the Hot Tub. We will definitely use Elk Springs for future trips.
Opinión de un sitio asociado

10/10 Excelente

A guest from Milton, DE

Great Location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was clean and had everything we needed for a wonderful stay. It was close to the National Park and to town but fr enough from town to enjoy the quiet nd beauty of the area. The category related to the “ co diction of the property” was rated a 4 because the gas grill was too dirty to use and the arcade game in the game room did not work. We brought these two items to the attention of the property mgt. Company upon our checkout. So whoever flows us renting should have had those issues addressed.
Opinión de un sitio asociado

6/10 Aceptable

b a.

Family Christmas at Four Seasons Cabin

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Our check-in was delayed 5 hours. We were told the cabin would be decorated for Christmas and there were zero decorations for 6 children to celebrate Christmas. The house wasn't clean. The kitchen was very disheveled and under stocked. The house is very loud due to hardwood floors and no rugs.
Opinión de un sitio asociado

6/10 Aceptable

Eric K.

Hit and misses

Rating Details: The property manager was more than helpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: This cabin is expensive considering the shape and lack of amenities. There were not enough towels for our party and no towels for the hot tub use. The cabin itself could use upgrades, the worst part was the horrible carpet in the bedrooms, it was actually sticky ! No one would walk barefoot on it, like I said for the amount of money we paid it should have been in better shape. We did enjoy our time there because the family was together but would never rent another cabin with so many stairs again, they need to replace the shower heads as well.
Opinión de un sitio asociado

8/10 Buena

Rebecca R.

Nice Smokey Vacation

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The vacation rental satisfied our need we were able to accommodate our family of 6 Adults and two young children. The property description was accurate with location, layout and amenities. It needs some updating with the cushions in the enclosed patio on the 2nd floor. They should be stored away when not in use.The property was somewhat cleaned the cleaning crew could have done a better job. The barbecue grill was filthy it was unusable it should be replaced.The rental office provided good customer service with any of my request.We enjoyed downtown Gatlinburg, Dolly Wood, Skywalk bridge, Pirate Voyage Dinner & show and Ripley's Aquarium. The property was conveniently located between Gatlingburg and Pigeon Forge. We saw many bears and cubs at Grotto Falls, Cataract Falls and Cades Cove - Great Smoky Mountains. Overall the vacation was a great success with family.
Opinión de un sitio asociado

8/10 Buena

A guest from Bliss, NY

Four Seasons Summer

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were overall pleased with our rental and although some of my comments may seem petty I believe they could improve the future experience with just a few minor adjustments. Our cabin was very dark inside, 4 light bulbs were either out or burned out during our stay. The grill was very old and the grill brushes were not something I wanted to clean the grill with. There was no binder with instructions for the door locks, hot tub, grill timer or trash pick up or check out procedures.There were no hooks in any bathroom to hang shower or hand towels. Again this may seem petty but two other members of our family had issues that were much more of an inconvenience than ours, such as a refrigerator that didn’t work for almost 48 hrs upon arrival. Another had bathroom fans that blew air in not vent it out. Not things you expect upon arrival, and my wife and I recommended Elk Springs to them. We kinda took some grief for that. So again not huge problems on our end but on some of our families it was.
Opinión de un sitio asociado

6/10 Aceptable

Jackie R.

Good, not great

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was somewhat unhappy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We’ve rented cabins in Gatlinburg/Pigeon Forge about 12 times and this would fall in the bottom ranking. The cabin was not clean when we arrived. Luckily I brought dish washer and laundry detergent. The towels had a funky odor (and hair!) so I immediately washed all of them. The washing machine was broken so it took a good bit of time. I also suspect the dishes were previously washed without detergent so I washed those as well. The most disgusting thing however, was the hot tub. I specifically asked about it when making the reservation and was told it was drained and cleaned before check in. Very clearly this was NOT done. A person from maintenance came over but just wiped down the insides and got the funk out of the drain. Hot tub funk became the joke of the weekend and nobody from our group put a toe in it.This trip was our family Christmas. We did this instead of exchanging gifts. Out next trip to Gatlinburg will not include this property rental agency. I get it—- good help is hard to find, but there has got to be more reliable cleaning services.