8/10
The views of this property are unreal. It looks like a painting. The property is definitely old that they have updated some but could use a bit more to make it truly up to date. No extras as far as items in the house ( i.e., no hair dryers or shampoo/conditioneretc). Short on towels for such a large home. Hot tub was clean and worked well. Small “treehouse” connected to the deck needs to be “fixed.” There was exposed nails and wood. We had to clean up a ton of branches from the front yard and porch so as not to trip. The electric fireplaces in all the rooms was a nice touch. The part that created the most stress/chaos was the check in process. I emailed the property earlier in the week to inquire about early check in and since it was a Thursday check in and the house wasn’t rented, I was wondering if we could get in early. They informed me there was the potential to check in at 2p if housekeeping was completed. I called the property and they told me the house was not released and housekeeping needed to come drop off more items. After sitting in the car for 1.5 hrs, I called at 3:30 saying we hadn’t seen housekeeping pull up yet and asked again if we could get in. They said no that housekeeping needed to come. 4p rolled around and they sent us our code to the door which didn’t work so we had to call to get a new code. Property wouldn’t answer the phone or texts so had to call after hours emergency number to get in. Property Management employees were also rude and snarky.
Crystal H.
Se hospedó 2 noches en marzo de 2025