2/10 Terrible
Wesley A.
22 jul. 2025
No le gustó: Limpieza
WARNING: MOUSE INFESTATION. There were mice running on counter tops, woke up to mouse droppings everywhere. Counter top covered in poop, dining room table had mouse droppings all over it. The floors had poop everywhere, you couldn’t even walk barefoot in the house or even sit on couch due to mouse feces. There was a mouse nest inside of couch. We contacted host and they first told us they would take care of the mice problem after we left. We told them that was unacceptable. We had to be out of the house for two days. First day for them to come clean it up and to contact an exterminator. Second day they were supposed to have an exterminator come out and that never happened. Went back to mouse poop again. Decided to check out early due to the situation. We had to throw away 80 worth of beef jerky we had just bought from Buccees as well as other food. We couldn’t even use the house, it was disgusting, uncomfortable and unsanitary due to the mice. My daughter has pulmonary lung disease. Mice can cause lung issues as well as other health issues. The host wouldn’t even give us one days worth of refund back. He wouldn’t even call us after VRBO told him to call us. VRBO leaves it up to the host what they want to give back. This host doesn’t care about their customers at all. The host knew the mice were had been a problem there already. Do not stay here unless you wanna be cleaning up mouse poop the whole time and fighting for a refund.
Wesley A.
Se hospedó 5 noches en julio de 2025