4/10 Malo
Kirralee W.
11 dic. 2025
Le gustó: Limpieza
Multiple access issues - could not get access to property on arrival as we were given the wrong PIN for the key safe. Took multiple contacts to sort out the problem. Once we finally got access to the property the door to the master bedroom/ensuite was locked, so for the first night of the stay we were not able to use those rooms. Only gained access to the rooms the next day by immobilising the lock on the door ourselves, the host/management of the property did not offer any solution. Toilet seat was also broken. Management of the property did apologise for the issues however no reimbursement or compensation offered for the inconveniences - not good enough. These issues certainly put a damper on our trip.
Kirralee W.
Se hospedó 2 noches en diciembre de 2025