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Couran Cove Island Resort

Propiedad de 4.0 estrellas

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Opiniones

7.6 de 10,
Buena

Servicios principales

  • Alberca
  • Restaurante
  • Gimnasio
  • Desayuno disponible
  • Servicios ejecutivos
  • Bar

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  • Alberca
  • Tina de hidromasaje
  • Cocina
  • Lavadora
8.8 de 10, Excelente, 2,853 opiniones
El precio actual es de $2,437 MXN
$2,437 MXN en total
impuestos y cargos incluidos
31 may. - 1 jun.
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Información de la propiedad

Couran Cove Island Resort

  • Resort 4 estrellas para familias junto al mar
  • Hospédate en Couran Cove Island Resort y aprovecha la calidad de sus servicios, como marina, bar junto a la alberca y supermercado o tienda de conveniencia. Este resort es un lugar ideal para descansar del sol, ya que cuenta con ubicación frente a la playa, kayaks y vóleibol de playa. Los 3 restaurantes de la propiedad cuentan con desayuno, comida, cena, menú infantil y cocina local e internacional. En el gimnasio abierto las 24 horas, encontrarás clases de yoga. Además, podrás disfrutar de diversas actividades, como básquetbol, racquetball o squash y paseos en botes de motor. También encontrarás una variedad de servicios, como minigolf, cafetería y jardín.
  • También te encantarán estos servicios:
    • 2 albercas al aire libre y chapoteadero con camastros
    • Renta de bicicletas, 2 canchas de tenis al aire libre y traslado desde/hacia la terminal de ferry
    • Check-out exprés, salón de banquetes y televisión en el lobby
    • Caja de seguridad en la recepción, moto acuática y asistencia para compra de tours o entradas
  • Otros servicios que también encontrarás en las habitaciones incluyen:
    • Calefacción y ventiladores de techo
    • Sofás cama y cunas o camas infantiles (con cargo)
    • 2 baño con tinas y regaderas independientes y amenidades de baño gratuitas
    • Balcones, cocinas y refrigeradores

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  • Alberca
  • Estacionamiento incluido
  • Restaurante
  • Gimnasio
6.6 de 10, 1,323 opiniones
El precio actual es de $1,353 MXN
$1,489 MXN en total
impuestos y cargos incluidos
31 may. - 1 jun.
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Políticas

Check-in

Inicio de check-in: 14:30. Fin de check-in 17:00

Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 10:30

Check-out extendido sujeto a disponibilidad

Aplica un cargo por el check-out extendido

Check-out exprés

Instrucciones especiales de check-in

Los huéspedes deben tomar un traslado en embarcación para llegar a la propiedad. Los huéspedes deben comunicarse con la propiedad 72 horas antes del viaje, utilizando los datos de contacto que aparecen en la confirmación de la reservación.

La propiedad ofrece servicios de traslado desde la terminal de ferry (pueden aplicar cargos). Para organizar el traslado, los huéspedes deberán comunicarse a la propiedad 24 horas antes de la llegada, mediante la información de contacto incluida en la confirmación de la reservación.

Los huéspedes que deseen efectuar pagos con tarjeta de crédito deberán pagar un 1.5% de recargo

La recepción está abierta todos los días, de 07:30 a 17:00.

La recepción tiene un horario limitado.

No es posible hacer el check-in fuera del horario indicado en esta propiedad.

Si tienes preguntas, comunícate con la propiedad. Los datos de contacto aparecen en la confirmación de tu reservación.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Toma en cuenta que las cabañas ecológicas se encuentran a 1,5 kilómetros de la zona marina y de la recepción.

Formas de acceso

Servicio de recepción (horario limitado)

Mascotas

No se aceptan mascotas, solo animales de servicio (sin cargos)

Niños y camas adicionales

Los niños son bienvenidos.

Hay cunas disponibles por AUD 10.00 por noche.

Formas de pago

Información importante

Cargos

Deberás pagar los siguientes cargos en la propiedad, que podrían incluir los impuestos aplicables:

  • Depósito: AUD 250.00 por hospedaje, por estancia.

Incluimos todos los cargos de los cuales nos informó la propiedad.

Opciones extra

  • Traslado desde/hacia el aeropuerto: AUD 38 (redondo)
  • Se cobra un cargo por check-out después del horario establecido (sujeto a disponibilidad)
  • Cargo por uso de cuna: AUD 10.00 por noche.
  • Los pagos con tarjeta de crédito están sujetos a un cargo extra equivalente al 1.5%

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
El nombre en la tarjeta de crédito proporcionada en el check-in para imprevistos debe coincidir con el nombre del contacto principal que aparece en la reservación de la habitación
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo
El equipamiento de seguridad de esta propiedad incluye detector de humo
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad

Avisos importantes

Esta propiedad no tiene elevador
El acceso a la alberca está disponible de las 07:00 a las 21:00

Preguntas frecuentes

¿Hay alberca en Couran Cove Island Resort?

Sí, la propiedad cuenta con 2 albercas al aire libre y chapoteadero. Se puede entrar a la alberca de 07:00 a 21:00.

¿Couran Cove Island Resort acepta mascotas?

No, la propiedad solo acepta animales de servicio.

¿A qué hora es el check-in en Couran Cove Island Resort?

Inicio de check-in: 14:30. Fin de check-in: 17:00. No es posible hacer el check-in después de la hora establecida.

¿A qué hora es el check-out en Couran Cove Island Resort?

El check-out es a las 10:30. Es posible hacer el check-out después de la hora establecida por un cargo (sujeto a disponibilidad).

¿Dónde se encuentra Couran Cove Island Resort?

Este resort de Gold Coast se encuentra en la playa, en el malecón.
Lugares de interés en los alrededores:
South Stradbroke Island Conservation Park, a 2.4 km (1.5 mi) • Southern Moreton Bay Islands National Park, a 4 km (2.5 mi) Entre las atracciones en la zona están Puerto deportivo y recreativo de Sanctuary Cove y Pimpama Conservation Park.

¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?

Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.

Opiniones

Opiniones de

7.6

Bueno

7.4

Limpieza

8.0

Ubicación

7.4

Servicio y personal

6.6

Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 142 de 469 opiniones
Puntuación de 8, es decir, Bueno. Basada en 163 de 469 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 88 de 469 opiniones
Puntuación de 4, es decir, Malo. Basada en 52 de 469 opiniones
Puntuación de 2, es decir, Terrible. Basada en 24 de 469 opiniones

Opiniones

Opinión verificada

8/10 Buena

Vincent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful island staff were amazing and rooms are great
Opinión verificada

10/10 Excelente

Karina

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect place to escape from cities and blend with nature and wildlife. Relaxing and recharging experience. Highly Recommended!
Se hospedó 1 noche en noviembre de 2022
Opinión verificada

8/10 Buena

Deborah

Le gustó: Limpieza, servicio y personal, servicios
The property is very unique, we had a wonderful stay. The staff were super friendly - especially Lorana - they had some great bars, stunning setting, lovely wildlife with friendly kangaroos and a relaxed atmoshere. Parts of the resort could do with a bit of love, but the great atmosphere made up for that. Some lovely bush walks as well.
Opinión verificada

6/10 Aceptable

Sam

Le gustó: Limpieza
Atmosphere is nice, the dinner is crap and they wouldn’t let me cancel without paying the full night 2 days before I was due to arrive. Second time I’ve been there, won’t be rushing back.
Opinión verificada

8/10 Buena

Mi

Le gustó: Limpieza, servicio y personal, servicios
Would have been absolutely amazing when it first opened. Loved being able to cycle anywhere, the staff were incredibly friendly and the amenities that were still open were great. The downside is the ferry/taxi cost in getting there if you don’t have your own boat and you’re basically stuck with what you brought (the convenience store is just a few shelves and mostly closed) or their menu. Will also have to remember to stay indoors at dusk next time as the mozzies were plague proportions - but we still want to go again :)
Se hospedó 3 noches en septiembre de 2022
Opinión verificada

6/10 Aceptable

Linda

Le gustó: Limpieza
No le gustó: Servicios
Property is uniquely located. Place was full of guests and only one place to eat on a Saturday night - food choices were minimal. We ordered to eat in and they brought out takeaway so we did - but no condiments for the dishes. Cafe was shut, pizza oven not working and quite obviously the place was well understaffed for the volume of guests.
Se hospedó 1 noche en abril de 2022
Opinión verificada

4/10 Mala

Hayden

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The area is beautiful, nice contact with nature , but the facilities are all run down, staff were rude and unhelpful , specially receptionist , amenities broken in the room, room dirty. This place has potential but needs to be looked after. No activities for kids. No transport offered to and from the room, no biggies to be rented out. Seu difficult to get around with kids .
Opinión verificada

10/10 Excelente

Tracey

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were so helpful right from the beginning...rebooked our Ferry for us when we wanted to change the time and let us have a late check out for a very good price. The unit was stayed in was lovely and spacious, beautifully decorated and clean. Great balcony and lovely water views. My daughter absolutely loved the amenities..bike hire was great cos we could explore the island and see the surf beach. Only minuses: walls are very thin so you can hear neighbours a bit too easily...fortunately though, we had very quiet neighbours. Also, I recommend putting a non-slip mat in bath...I slipped when getting out and have a big bruise on knee from hitting it on the sharp outer edge of bath.
Se hospedó 1 noche en septiembre de 2022
Opinión verificada

6/10 Aceptable

Leanne

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything is rundown. Choice of food is limited. Also no gluten free options. Staff weren’t helpful, just doing minimum work. When we researched how much it was to buy a unit and saw that body corp is $218/wk there is no reason for the resort and facilities being so rundown.
Se hospedó 2 noches en septiembre de 2022
Opinión verificada

2/10 Terrible

Roberto Vieira

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Apartment was terrible dirty with dead cockroaches in the cutlery drawer and their feces all over the place. The dining table is in the balcony and was full of birds pup as well. The property and facilities are outdated and useless. The restaurant is short on offering and there’s only one working the others are closed permanently Going to the beach is an adventure as there’s no transportation or pram or wheelchair possible way to get there I can keep going…
Opinión verificada

2/10 Terrible

Steve

No le gustó: Servicios y condiciones de la propiedad
All the facilities were closed. Staff did not know much. It was so bad we asked Expedia to move us. Couldnt get food. Couldnt do anything as nothing was open. Walking tracks closed. It was awful
Se hospedó 9 noches en febrero de 2023
Opinión verificada

4/10 Mala

Nicole

No le gustó: Limpieza y condiciones de la propiedad

Severely run down

Broken toilet seat and really dusty. Bedding requests apparently never received so kids weren’t happy. Extremely understaffed. Staff were trying their best but just can’t cope. Overcharged for a whole room. Direct phone number is disconnected
Se hospedó 1 noche en julio de 2022
Opinión verificada

8/10 Buena

Claire

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We liked that the property had great pool options for young and older guests. Main resort area and accomodation was wheelchair friendly however of three wheelchair toilets, only one was open. The room was clean and big, however no housekeeping and no wifi. Ferry driver Matt was nice and helpful. Rundown and unkempt facilities, only one place to dine for dinner with tiny & pricey menu with desserts listed but not available for the whole stay, broken hire equipment with long wait periods for some items, staff available were nice but VERY understaffed, long waits for takeaway lunch (30 minutes just in queue), no information or communication on how to hire equipment or extra activities - had to seek this out ourselves, no access to activities listed on website such as massage, buffet, spa and more.
Opinión verificada

8/10 Buena

Anna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had read previous visitor reviews, so I was expecting facilities to be not maintained and aged. When I arrived I was pleassantly surprised. The resort offered a budget resort style experience that we loved. It was easy going and great for kids. Our one bedroom lagoon view apartment was a generous size and clean, although the kitchenette was very small and difficult to cook in due to the minimal benchspace for food prep. We didnt eat at the restaurants because we had been advised that vegetarian options were low so we brought all our food with us. The pool was fabulous! Kids loved it. And the bike hire allowed us to explore the island areas on sealed roads without cars or traffic. Overall, It felt like a relaxed, easy going holiday in a SE Asian resort back in the early 2000's - I loved it!!
Opinión verificada

4/10 Mala

Kimberley

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Be prepared for this to be the most expensive crap hole you’ve stayed at. The resort is seriously falling apart around you - paths in disrepair, rotten wooden railings, rusty bikes, kayaks with holes. The cabin we stayed in the flames from the gas cook top kept going out so needed a watchful eye to make sure we didn’t get gassed out. Rust marks on the sheets. Water damaged floors. The photos do not match the reality. The meal prices are exorbitant for the quality you actually receive, the wait times for ordering meals and drinks can reach anywhere up to 30 minutes just to order and then 30-45 minutes for the food to arrive. They did not have any desserts listed on the menu, only ice creams ($5 for a paddle pop) Cans of soft drink are $5. Coffee lines in the morning were ridiculous, with only one staff member taking the orders and making the coffee. Be prepared and Take your own snacks and drinks - ignore the rule of not taking your own alcohol, they don’t seem to really care. We did have the experience of watching influencers the resort had hired for advertising opportunities, Take cash as they charge $1 every time you use eftpos. Don’t bother tipping. Service is not worth it.
Opinión verificada

2/10 Terrible

Jamie

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Should have checked the recent reviews. This section of the island is in strife with Electricity and Gas being switched off and the locals of the Cove living off generators or just leaving the island. It’s a sad situation for them. Most of the features listed in the booking ad were not in use. - No Cafe - No Watersports - No Fitness Centre - No Park - No Bowls - Only 1 place to eat with very limited choice - worse of all, the pool was not in use. We were told that the pool was out of order only 24 hours prior meaning there was no time to notify us. We were able to later find out from a local that the pool was out of use for a week and they believe it will not come back into use and that this was the beginning of the end. Many of the units there are up for sale and there are regular break ins caused by Drug issues. We tried to leave on the same day only to find out the 4.30pm Ferry was not on that day (Saturday) then left the next day. We just got our refund. The only restaurant shut at 7.30pm and we were in the room by 7.15pm counting down the hours to leave. Even though there seemed to be wifi, it wouldn’t connect. I asked one of the kitchen stuff about this and he said, “I thought there was never any wifi” The next morning the next morning the Ferry was an hour late. We noticed distress from another person who was going to miss a flight. This once beautiful resort is now a run down waste ground of what is used to be. It can’t have long left at this rate.
Se hospedó 2 noches en febrero de 2023
Opinión verificada

6/10 Aceptable

Allan

No le gustó: Servicios y condiciones de la propiedad
The resort was in a very dilapidated condition.
Se hospedó 3 noches en enero de 2023
Opinión verificada

2/10 Terrible

Madeleine

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I honestly don’t really know where to start. Firstly, the facilities are abandoned. Not rundown, but abandoned. There were rusty spikes in the children’s playground. There was poo all over the pool (which the ducks loved using). In the first apartment we were in, there was black mould on lamps and the toilet didn’t work. We asked for a (paid) upgrade and the new place was better, until I discovered mould on one of the pull out mattresses. There was almost no food options. There was no communication from staff about availability of food or facilities. We had to wait twenty minutes for service at the bar (while watching a bartender stack wine glasses) to be told that what we wanted was unavailable. No fresh fruit on the island, and ludicrously expensive for what was there (think $4 for a single serve of weetbix). We left two days early. The receptionist didn’t care that we were leaving early, she just wanted to be rid of us. If you’re thinking about going, keep in mind that it isn’t just old fashioned facilities that are a bit aged. These facilities are like Pripyat on the goldy, or like what happens when millionaires discard their expensive assets but still allow foolish patrons to book thinking that ‘it couldn’t possibly be that bad’. It’s bad - trust me.
Se hospedó 5 noches en enero de 2023
Opinión verificada

2/10 Terrible

Trent

No le gustó: Servicios y condiciones de la propiedad
we didnt get a. two beedroom villa as paid for
Se hospedó 2 noches en diciembre de 2022
Opinión verificada

8/10 Buena

Sue

Le gustó: Limpieza, servicio y personal, servicios
The cove is a pleasant relaxing venue with plenty of options for activities. Although needing some upgrades in places, it is a beautiful place to holiday in. I would go back again.
Se hospedó 2 noches en noviembre de 2022
Opinión verificada

2/10 Terrible

Francesco

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Did not like that you did not let us know that their was a ferry to catch then the ferry didn’t have enough seats to carry my family
Se hospedó 1 noche en noviembre de 2022
Opinión verificada

10/10 Excelente

leanne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peaceful beautiful scenic relaxing
Se hospedó 2 noches en octubre de 2022
Opinión verificada

10/10 Excelente

Ehab

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Clean, spacious unit with amenities Lovely bike and kayak hiring service Good breakfast Great playing room with tennis table, pool table and PS5 Ok swimming pool, disappointed no spa Sport complex deserted even though huge potential for improvement All in all, we had a great time with kids, but suitable for a short weekend, not for long stay
Se hospedó 1 noche en octubre de 2022
Opinión verificada

2/10 Terrible

Jodie

Disappointed

Didn’t actually stay here due to us not being aware that you can only reach this place by boat (at your own cost) and that water taxis don’t run at night. There was also no safe place to leave your car.
Se hospedó 1 noche en septiembre de 2022
Opinión verificada

8/10 Buena

Cheryl

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

Rooms nice but service lacking

The room was clean and nice but we found the staff lacking. The reception was confusing and gave us 3 different prices for a boat berth. The bar staff were inexperienced with cocktails not tasting at all like they should. The restaurant forgot our booking even though we called a couple of times to add people. The outside of the buildings looked dirty and needed cleaning. We got locked out of our room as the lock on our door broke and when we complained were told they are old.
Se hospedó 1 noche en julio de 2022