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Opiniones de Southern Sun The Marine

4 out of 5
Southern Sun The Marine
39 Marine Drive, Summerstrand, Gqeberha (Port Elizabeth), Eastern Cape

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 27 de 86 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 37 de 86 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 86 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 86 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 86 opiniones" "

8.4/10

Limpieza

8.0/10

Servicio y personal

7.2/10

Servicios

8.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

LUIS, Santiago de Chile

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grata estadía
Excelente ubicación, personal muy amable

8/10 Bueno

Emilio, Buenos aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel moderno muy recomendable

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Sea cauteloso y triunfará
Si es capaz de soportar el mal humor del personal a cargo de la recepción descubrirá un gran hotel. Ni se le ocurra encontrar respuestas a alguna duda. Esté seguro que no la encontrará.

8/10 Bueno

Kevin

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Sea views were mostly hidden behind the salt spray on the windows and even then it was just a glimpse if you stand right at the window. Room was spacious but noise from showers and taps did carry through to the bedrooms.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Langton, Harare

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Teboho at the front desk was incredible with checking me in. I even got a complimentary room upgrade, THANK YOU!
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

vibishen, Rocky Mountain House

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 6 noches en diciembre de 2023

4/10 Malo

Muhammed Hilmi

Le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Emiel

Viaje en pareja
Le gustó: Limpieza
The location and the room where nice, the checkin process however was strange. We arrived at 13.00 about an hour before before official checkin and we were told we had to wait until 14.00 which is fine. We got asked to wait in the lobby and returned at 14.00 when we were told the room wasn't ready. They had no explanation or seemed apologetic and just sent us to the lobby again to wait. After another hour around 15.00 the room was ready and we got given the key. Next thing was that the breakfast organization was very clumy for a buffet. Constantly having to keep asking for restock of bread/milk/fruit and things like that.
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

QUINTEN

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Shafiq

Se hospedó 1 noche en enero de 2023

10/10 Excelente

Robert

Se hospedó 1 noche en junio de 2022

10/10 Excelente

Neo

Se hospedó 1 noche en mayo de 2022
Respuesta de Nicky, el 12 may. 2022
Good day Mr Neo Thank you so much for taking the time to reflect on your positive stay with us. Will let the Team know. Kind Regards

8/10 Bueno

wynand

Se hospedó 1 noche en abril de 2022
Respuesta de Nicky, el 12 may. 2022
Good day Mr Wynand Thank you so much for taking the time to reflect on your stay with us. Will let the Team know Kind Regards Nicky - Reservations

10/10 Excelente

Black Trek Travel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
value for money
it was a great hotel. right by the beach. The rooms are spacious and clean. The staff is great and friendly. We enjoyed our stay.
Se hospedó 6 noches en diciembre de 2021

10/10 Excelente

Arnold

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Nicoleen, el 22 nov. 2021
Good day Mr Arnold Thank you so much for staying at our hotel and for taking the time to complete this review. Happy that you enjoyed your stay. Kind Regards Nicky

10/10 Excelente

Arnold

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020

4/10 Malo

Shena

Viaje en grupo
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Was very disappointed, the hotel standard is 1star. The lady who came to check the room in the evening, proposed my friend who was in
Se hospedó 1 noche en septiembre de 2020

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The rooms are great with lovely views towards the sea. We would stay here again but would eat out. The buffet needs to be avoided! Despite being there an hour after the buffet opened the food was either cold or had run out When I said to the chef that the veggies were cold he took one out by hand, felt it and then returned it to the tray! If that’s what is done in public what happens in the kitchen?
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Albert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019

10/10 Excelente

Lulama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feel at home
My stay was superb, I always enjoy staying in this hotel, the staff is amazing, literally everyone!
Se hospedó 2 noches en junio de 2019

10/10 Excelente

Mpumzi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Safe and beautiful area
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Zola

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely stunning.
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good hotel
Check in was a bit slow but other than that I cannot fault it. Very pleasant staff, nice breakfast, good location, good rooms.
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Michael

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019

6/10 Aceptable

Andreas

Le gustó: Servicio y personal
Se hospedó 5 noches en abril de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
a) Die Zimmer sind schön- aber die Fensterscheiben salzverkrustet ...schade b) Das Frühstück könnte mehr frisches Obst anbieten
Se hospedó 1 noche en febrero de 2019

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2018

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This is very run down hotel that needs a complete renovation. The internet only works half of the time and even when working it is slow. There is a nice pool, but it only has two deck chairs and closes at 6pm. On the bright side, the staff is fantastic! Everyone is really nice and making the best of bad owners.
Se hospedó 2 noches en diciembre de 2018

8/10 Bueno

Morgan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was excellent. Food was good. Only problem was air conditioning leaking.
Se hospedó 2 noches en noviembre de 2018

8/10 Bueno

ELAINE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

ELAINE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2018

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Superb service from the reservations team, special thanks to Tashne who was very patient and efficient in handling all our queries even prior to arrival. Loft suite was lovely though may not recommend it to families with toddlers more for safety reasons. Room service was slower than expected, took almost more than hour to arrive - can be improved. Carpets in room doesn’t feel fresh & clean. Needs much improvement on this one.
Se hospedó 4 noches en agosto de 2018

6/10 Aceptable

Pumla

Se hospedó 2 noches en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel review
Everything was fine. Internet was a bit problematic disconnecting frequently. Otherwise all good
Se hospedó 1 noche en mayo de 2018

8/10 Bueno

Melusi

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
It was an amazing experience indeed. Reception staff were friendly and efficient. The only snag was that my confirmation number could not be found though I made payment on 05 April 2018. I had to make another payment for the same period. I was charged twice and still waiting for a refund.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2018

4/10 Malo

Nishat

No le gustó: Limpieza y condiciones de la propiedad
My booking was cancelled when I reached your hotel. Upon confirmation I was told it was not paid to although I showed the receptionist proof of bank notification. He said if it does not show that I paid I will have to pay again. The room was not made up example the dustbin was dirty the cups were dirty th bed was not made up. It could have been a mistake on my side but breakfast was not booked. However I paid for breakfast but nothing halal was available. I was told that you don’t accomodate for halal.
Se hospedó 1 noche en enero de 2018

2/10 Terrible

kim, usa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Inconsiderate
We had an issue getting to the hotel, due to mud slides in the area where we were traveling, and the hotel refuse to allow us to cancel or refund us. This is so insensitive and inconsiderate! Only in Marriott! This was my first time staying at a Marriott property. I should’ve never thought that Marriott would live up to Hilton standards!! I am a Hilton Diamond VIP member and I will remain, as such!
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Amazing room (loft with mezzanine, sea view), but facilities advertised not on par compared to the price you pay: gym, pool etc.
Se hospedó 3 noches en noviembre de 2017

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
I think the rooms are very basic . Our first room had a nasty smell and the carpets were quite dirty, the bed was not good. We were given another room which was better , but not amazing. . We went to check out the breakfast buffet, which was terrible. The pastries looked unappetizing as did the fruit . The staff were helpful. Overall a disappointing hotel . I think lots can be done to improve the standards.

8/10 Bueno

Adriaan

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
PE is a very nice Holiday destination.
PE is a very nice place to take a break and to relax. The hotel in general was nice and clean. The staff at the front desk can be trained to at least acknowledge the visitors instead of them all just starring at their computers. The only real friendly people were Charrol- Anne(front desk - very helpful and professional), Kaya (Lounge bar - very polite and friendly) and the cleaners we saw in the passages. I also feel that room rates was slightly overprised especially at that time of the year when the schools has started and there wasn't a lot of guests. I also feel that the rooms can have much better quality coffee. The Ciro coffee presented was not very tasty and the milk also not enough - especially if you look at the room rate. In general we had a blast and enjoyed PE to the full. Thank you.

8/10 Bueno

Carla

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Wi-Fi Limitado
O hotel é bom, mas a internet oferecida deixa muito a desejar. O Wi-Fi que está incluso na diária é limitado a 500mb e 2 registros. Ou seja, se está viajando com seu marido e tem além do celular um outro dispositivo (computador, iPad, etc), esqueça. Só poderá utilizar um deles. E além de ser apenas um deles, o pacote de dados oferecido é muito pouco também. Além disso, tive um outro problema logo que cheguei. Nos encaminharam para um quarto, como se ele estivesse pronto e ao chegar os travesseiros estavam no chão e a cama desarrumada. Muito desagradável.

8/10 Bueno

DEBBIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We stayed here as an overnight stop off after our flight from London ideal hotel for this. Very good restaurant next door as well

8/10 Bueno

Adeline, Pretoria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice views of the beach
We had a wonderful time, all our needs were catered for, my family will want to use the hotel in future.

6/10 Aceptable

MOHAMMED

No le gustó: Servicio y personal
Very disappointing as thr hotel did not have any confirmation of my bookings and wanted to charge me again for accomadation already paid

6/10 Aceptable

Kristina

Le gustó: Limpieza
No le gustó: Servicio y personal
Rent værelse og venligt personale. Dog var poolen under renovation som vi ikke blev oplyst om under indtjekning, hvilket var meget utilfredsstillende at finde ud af. Derudover var morgenbuffeten meget dyr og ikke pengene værd. Rengøringen fjernede vores håndklæder uden at lægge nogle rene til os.

10/10 Excelente

Liezl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Lovely hotel, good service - what you would expect from a Protea Hotel

10/10 Excelente

Dr DI, Port Elizabeth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Still shining bright after all these years
Excellent reception, services and accommodation. Friendly and professional staff. Great hospitality. We felt at home away from home.Beautiful gym equipped well with all you need. Great views from the roof top pool of the ocean. Overal- great team,service and accommodation. Highly recommended to savvy travelers.

8/10 Bueno

Anthony, Toronto, Canada

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had a very enjoyable stay. Only negative was the unnecessarily complicated AlwaysOn Wifi setup and often poor reception.