Paquetes Vacacionales Incluyen Hotel y Vuelo a Graechen

Excelente hotel para descansar, el spa espectacular, el restaurante delicioso y el servicio increíble Súper recomendable

The personal were very good, they had an smile all the time and very polite

Súper buenas condiciones. Muy bonito y limpio hotel

The staff was very helpful on giving instructions on how to get to the Christmas Market via public transport. The room was nice and cozy, room service food was really great

My experience was somewhat disappointing, as it is considered one of the best hotels in Montreux and the service and facilities left something to be desired, starting with the room, which is quite simple and lacks basic amenities such as heated floors, or even carpeting, since in this cold season it is quite uncomfortable to get out of bed to go to the bathroom and find the floor so cold, and when you get out of the shower you feel immensely cold. The attention of the staff in general also leaves a lot to be desired, since sometimes they are not even friendly.