We stayed here too be close to South Haven, I was happy we found a pet friendly place. I think the$100 pet cleaning fee and the $150 regular cleaning fee is really way to much. There was chunks of chocolate and something white and sticky on one of the couch pillows from whomever stayed before us. The property manager said he would talk to cleaning crew but offered nothing to compensate. I clean residential and commercial buildings as my profession. It could have been cleaner.
I thought I knew what we were getting when we signed up and understood when looking at the pictures that the place was dated but you just don't know till you know. When we first got there the place was very humid and could smell the dampness in the carpet which had a big wet spot. Not sure from what but it eventually dried after turning on portable ac unit. The water smelled heavily of iron. I was told it was safe to drink but I couldn't. If I would have known we would have brought much more bottled water. To no fault of the owner the tracks on Phoenix were closed down some had to take a 15/20min detour.
Not trying to complain, it certainly wasn't awful, I just wish I had known more beforehand so I could plan accordingly.
The property manager I spoke to seemed very nice and said he would be making more upgrades/fixes to the property.
Nice little neighborhood