Pousadas en Grapevine

“Todo excelente”

“Everything was good overall, the only thing was the front desk people, they were really slow at their job. I understand that the hotel was at full capacity, but it happens to me that my key stopped working… at the moment I thought ‘it’s okay, let me raise a report’ I went to the front desk and they made me wait for about 25 minutes!! Just to fix it in a second, that wasn’t good. Poor organization and that impacts in the customer experience.”

“Todo excelente A gusto ”

“Si, estaba en buenas condiciones ”

“El personal es muy amable en especial Asia y Esperanza. David excelente su atención. Buena atención.”

“J”