4/10 Malo
Carrie M.
7 jun. 2025
Very disappointing, and we have stayed in these same cottages several times and always had a great experience. Upon arrival it was clear our unit had not been completely cleaned. Urine all over both master bathroom toilets. I spent 40 minutes on the phone trying to prove to them the unit had not been cleaned and then they proceeded to blame us for the unclean bathroom. Finally, a supervisor was sent to inspect, she then agreed with us the units bathroom and kitchen had not been cleaned. They did send someone to clean and we were promised gift cards for a restaurant. We never received the gift cards and no one ever followed up to see if the unit had been cleaned. Also, ice maker was not working. We understand that things happen, but very disappointed on how we were treated.
Carrie M.
Se hospedó 7 noches en mayo de 2025



















