8/10 Bueno
Anna T.
11 sep. 2024
Le gustó: Limpieza
Some minor hiccups, but overall good
When booking this property, I was given an address that was different from what Kendall, the host, sent me over messages. After a long 9.5 hours, my family and I arrived later in the evening to the address the listing displayed. The neighbor of the unit next door informed us that someone was living in the one we pulled up to. After talking to Kendall on the phone, we were told that we were at the wrong unit. Once we went to the correct unit, the code to get in would not work so I had to call Kendall to get the correct code. Kendall was very nice and responsive, it was just an inconvenience for my family and I to not be able to get in right away. Upon entering, I realized that the unit was a completely different unit than what was pictured. Very similar set up, but it was definitely not the unit I had booked. The unit was mostly clean, except for the master bedroom shower curtain and my toddler had dropped his binky under one of the beds and we noticed it was very dirty with a couple small objects under there. Prior to making the trip, I had mentioned to Kendall that I would need the air mattress for my son, along with sheets for it. We tried blowing it up and realized there was a big hole in it, which I did end up telling Kendall about and he was very apologetic for it. Overall, the unit was decent and the host was very friendly, I just am still confused by the different addresses/units and wish we had gotten to use the mattress, as it made for a rough night with the toddler.
Anna T.
Se hospedó 1 noche en septiembre de 2024