Communication via phone and email, both pre-trip and while there, frequently went unanswered. “We are not a hotel” however when present, checking in other guests the team was responsive and helpful. We stayed 6 days. Very good location and Haarlem is great for ease of access to other cities. Gym and grocery very close.
All apartments are different; these comments are for Apt E. On third floor, no elevator plus steps lead down into apt and spiral steep steps leading to bedroom. Note bedroom with sloped ceilings and low beams; can be challenging. Apt was clean, atmospheric with exposed beams, nicely designed, no views except roof/adjacent apartment. The apt has the smallest terrace without views of the apts we saw and looks into the bathroom. Kitchen well equipped; European appliances, coffee provided. Upstairs bedroom leads directly into bathroom; no door and lack of privacy from two large bathroom windows without curtains. It’s a very uncomfortable situation using the shower and toilet while seeing people on the upper balcony and with their window overlooking the Loft E toilet. One window was broken and couldn’t be open, so bedroom/bathroom lacked ventilation and was hot. Suggested to owner; curtains in bathroom, large floor fan and additional towels. Good laundry service. If owner follows through with suggestions, I would recommend apt; otherwise consider your heat and modesty tolerance.