Hoteles cerca de Sake Hakkaisan en Minamiuonuma

“Nice onsen, room and location ”

“食事、客室、施設からおもてなしまで、全てが上質な旅館でした。”

“風呂が広くてよいです。”

“We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

“Staff were very friendly and helpful. Snowhouse is located close to Ishiuchi ski area and rental shops. ”

“The staff were great & the room was what we paid for but we were not accustomed to sleeping on floor.”

“ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒”

“房間很整潔，每位職員都很友善，提供很多資訊並且解答我們的疑難。 早餐的款式很多，每天都不一樣，另外滑雪晚了回酒店也會有晚飯可以買。 提供的配套也是非常方便，酒店外面便是滑雪場，酒店有提供一層專門擺放雪具的地方，你亦可以將用過的雪服，裝備，放在drying room，非常之便利及體貼的服務。 另外酒店有提供免費接駁車，只要預約定，時間預算起上來也很方便！ 如果你是為了滑雪而前來的話，會非常合適！”

“For hostel or home stay living staff went out of there to make me comfortable ”

“No checkin staff, had to find cleaner and she didnt speak english or japanese,. Beds where 2 flat futons, heating doesnt start till 5pm, it was freezing in the building, internet doesnt work and towel was very small and thin, not for drying bigger bodies,had to go buy some towels kitchen is small microwave not as pictured, just 2 very thin futons,no heating”