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Opiniones de Residence Inn by Marriott Halifax Downtown

3 out of 5
Residence Inn by Marriott Halifax Downtown
1599 Grafton St, Halifax, NS

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 479 de 900 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 279 de 900 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 900 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 38 de 900 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 33 de 900 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.8/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andres

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 16 noches en febrero de 2021
Respuesta de AA, el 28 feb. 2021
Hello, Thank you for taking a moment to share your experience. I am happy to hear you found the staff and facilities to your liking. We look forward to welcoming you back to our hotel in the not too distant future!.

8/10 Bueno

Diana, Vigo (Spain)

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy céntrico
Excelente hotel en el centro de Halifax. Muy buenas habitaciones. El personal de recepción y del restaurante muy amable. Como pega, el desayuno un poco escaso y repetitivo para estar una semana. Pero sin duda repetiría el hotel.

8/10 Bueno

M Redwan Zinan, Oakville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Lindsey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent breakfast, large rooms.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 3 may. 2024
Dear Lindsey,Thank you for taking time to share review. We are glad to hear that you enjoyed our property amenities & breakfast.We hope to welcome you again soon!

8/10 Bueno

Francois

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice room. Clean and central. However, very noisy in the evenings on weekends as the hotel is located right across from Rogers Square which contains several bars and pubs.
Se hospedó 2 noches en abril de 2024
Respuesta de Management, el 16 abr. 2024
Dear Francois,Thank you for your review. We are glad to hear you that liked our location and cleanliness at property. We look forward to welcoming you on your next visit to Halifax!

8/10 Bueno

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place to stay. Staff is excellent!
Se hospedó 1 noche en abril de 2024
Respuesta de Management, el 12 abr. 2024
Dear Angela,Thank you for your review. We are glad to hear you enjoyed staying with us. We look forward to welcoming you on you next visit!

6/10 Aceptable

Rena

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Daily cleaning is not available I highly recommend cleaning staff to clean the rooms everyday and to put safes in every room for important travel documents.
Se hospedó 4 noches en marzo de 2024
Respuesta de Management, el 12 abr. 2024
Dear Rena,Thank you for your review. Residence Inn standards for room refresh every second day however we do take guest's request for additional clean. Safes are available at frontdesk for guest use. Hope this helps. We look forward to welcome you back on your next trip to Halifax.

8/10 Bueno

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Management, el 12 abr. 2024
Dear Edward,Thank you for your review. We hope to welcome you back on your next visit to Halifax!

6/10 Aceptable

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 12 abr. 2024
Dear Lisa,Thank you for your review. We would love to hear if there is anything in particular we could have done to make your stay memorable. We hope to welcome you back on your next visit to Halifax!

10/10 Excelente

Lisa

Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 12 abr. 2024
Dear Lisa,Thank you for your review. We hope to welcome you back on your next visit to Halifax!

10/10 Excelente

Raymond, Sydney

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 14 mar. 2024
Dear Raymond,Thank you for sharing your review. We look forward to welcoming you on your next visit to Halifax.

8/10 Bueno

Serge

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shower had very little hot water would be my biggest complain other than that its a good hotel
Se hospedó 2 noches en marzo de 2024
Respuesta de Management, el 14 mar. 2024
Dear Serge,Thank you taking time to share your review. We have noted hotwater issue and had it fixed. We look forward to welcoming you on your next visit.

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place well located to the Neptune Theatre and a lot of the local pubs.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management, el 14 mar. 2024
Dear Chris,Thank you for sharing your review. We look forward to welcoming you again on your next trip to Halifax!

6/10 Aceptable

Nathan

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Ordered a queen size studio but only was a double
Se hospedó 2 noches en febrero de 2024
Respuesta de Management, el 14 mar. 2024
Dear Nathan,We have reviewed your stay and you were allocated room with Queen bed. Our rooms with doubles have 2 beds in a room. Hope this helps. we look forward to welcoming you on your next visit.

10/10 Excelente

Roman

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 25 ene. 2024
Thank you for your review. We are glad to hear you enjoyed staying with us. We look forward to welcoming you on your next trip!

10/10 Excelente

Angela

Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 19 ene. 2024
Dear Angela,Thank you for your review. We are glad to hear you enjoyed staying with us. We llok forward to welcoming you back on your next visit to Halifax!

10/10 Excelente

edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
breakfast was great- room comfortable- good exercise room room key to exercise room did not work-staff were great to open- sliding window door in room not good-
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 18 ene. 2024
Dear Edward,We are glad to hear you enjoyed staying with us and found our staff helpful. We hope to welcome you back on your next visit to Halifax!

10/10 Excelente

Arnell

Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 25 ene. 2024
Thank you for your review. We are glad to hear you enjoyed staying with us. We look forward to welcoming you on your next trip!

10/10 Excelente

Jeff, Athens

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding in all respects!!! Great facility that’s convenient and safe. A heated underground parking garage is a real plus!!! My room came equipped with kitchen utensils and appliances! I felt at home all week here!!!! I LOVE EVERYTHING about this hotel!!!
Se hospedó 7 noches en diciembre de 2023
Respuesta de Management, el 9 ene. 2024
Dear Jeff,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

4/10 Malo

Megan

Viaje familiar con niños
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Waited 20 minutes for check in because there was no staff around. We even walked around to try and find someone to help us multiple times throughout our stay. The room we stayed in was not cleaned and someone else’s food was left in the fridge.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 11 ene. 2024
Dear Megan,Please accept my sincere apologies for the lack of service & cleanliness of your guest suite. This is not the level of service we wish for and you have my assurances that I have followed up with the team.

10/10 Excelente

Christopher, Lower Sackville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 10 ene. 2024
Dear Christopher, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

2/10 Terrible

Adam

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 11 ene. 2024
Dear Adam,Thank you for taking the time to submit review. We would like to know more about the issues you encountered during your stay. We would like to ensure it does not happen in future. We hope you would give us another opportunity to showcase our hospitality.

6/10 Aceptable

Bri

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
We stayed for 2 nights. Room was nice, equipped with a kitchenette (full size fridge, dishwasher etc.) icemaker didn’t work however. When we entered the room upon arriving there was potato chips on floor by the bed and white residue on bathroom counter. There was no hair dryer in the bathroom?! We had to pay for parking. Staff was friendly. I woke up at 2am on the first night because of the noise from the street (people leaving the bars). In the morning I asked for a can which they delivered to the room so that helped drown out some outside noise but on the 2nd night we were woken up by the fire alarm that someone had pulled (no fault of the hotel). Breakfast was great the first morning but on the second morning there were many empty trays… Overall if you’re looking for an average room right in the middle of downtown Halifax, short walking distance to great restaurants and pubs and not worried about limited parking this is for you!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management, el 11 ene. 2024
Dear Bri,Thank you for your visit and taking the time to review. Please accept my sincere apologies for the lack of cleanliness of your guest suite and noise issues you encountered during your stay.This is not the level of service we wish for and you have my assurances that I have followed up with the team.Thank you and I apologize again.

8/10 Bueno

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in a great location. We felt very safe ealking around. The only drawback was the pub across the street played LOUD music until after 2:00am. Other than that we highly recommend it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management, el 11 ene. 2024
Dear Paul,Thank you for taking the time to share your recent experience with us.We are glad to hear you enjoyed our property amenities. In your comments, you mentioned that your stay was interrupted by external noise. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excelente

michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to everything.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 10 ene. 2024
Dear Michael, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

4/10 Malo

Nancy

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 11 ene. 2024
Dear Nancy,Thank you for taking time to submit review. Please accept my sincere apologies that we didnot meet your stay expectations. We would appreciate if you could share more details about you stay so we can work upon it. This is not the level of service we wish for and you have my assurances that I have followed up with the team. We hope you give us another opportunity to showcase our true hospitality.

10/10 Excelente

Noamen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Management, el 10 ene. 2024
Dear Noamen, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

8/10 Bueno

Jeffrey, Prince Albert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property and close to all downtown things to do.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Management, el 11 ene. 2024
Dear Jeffery,On behalf of the entire hotel team, I want to thank you for sharing about yur stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Pauline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, lovely room, clean and well equipped
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 10 ene. 2024
Dear Pauline, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

8/10 Bueno

Timea, Vancouver

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful 6-night stay at this hotel. The staff was absolutely excellent – kind, helpful, and genuinely nice people. Our room was equipped with a fully stocked kitchen, which we loved. The left side of the bed was incredibly comfortable, but the right side had a noticeable dent in the middle, which was a bit disappointing. However, the bathroom was clean and comfortable to use. One thing to note is that Friday and Saturday nights can be quite noisy due to a nearby pub that hosts karaoke until 3 am. The staff offered us the option to move to a quieter room, but we decided to stay in our room. We didn't experience any music disturbance for the remainder of our stay, which was a pleasant surprise. The breakfast buffet was excellent, with a wide variety of delicious food, and the staff there was also very kind and attentive. Overall, we thoroughly enjoyed our stay and would not hesitate to stay here again in the future.
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

Lisa

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay !! Staff very friendly.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Damian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Nancy

Viaje en pareja
No le gustó: Servicio y personal
Terrible experience. Upon checkin we were told they didn’t have a room for us despite having our conf #. They were going to place us in another hotel at the other end of Halifax . We declined this as we originally booked this particular hotel as it was close to the venues we had planned to attend and needed to be within walking distance. To be placed in one much further away was unacceptable…to not have our reservation fulfilled which they had notice of was unacceptable. Cannot put into words the level of disappointment with this hotel that we feel!!!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

George Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was great!
Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

Lily

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023

4/10 Malo

Mandy

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The hotel was nice but it is right beside a pedestrian street that has bars open until 330am every night! So we barely slept listening to loud music and crowds until 4am every night of our stay (Friday-Tuesday). I asked the hotel staff about the noise and their response was ‘well that’s the party street’. Not sure how anyone knows this if they’ve never been to Halifax before. Book anywhere else!
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

lizanne

Viaje en pareja
Room was very spacious.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Tarek

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023

6/10 Aceptable

MATTHEW

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
High volume of noise till 930 due to the beer garden. Not ideal for light sleeping children. Location is great. Parking available at a cost. Room prices high but include a kitchen.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Tammy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay except for the noise level coming from the bar across the street. Just something to think about but overall a great stay and such friendly staff! Very clean property. Enjoyed the spacious room we had. Location is amazing for walking around and enjoying the downtown area.
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Kristen

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Great location! Decent breakfast
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Connie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Benedict

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The staff was friendly and helpful. It was clean. However, it was an odd layout with light switches in odd areas. The pillows were very tired and unsupportive. I wasn’t looking for hard pillows, but something with substance. Overall it was fine it just wasn’t anything special.
Se hospedó 5 noches en agosto de 2023

6/10 Aceptable

Olivia

Viaje en pareja
Le gustó: Servicio y personal y servicios
Fairly affordable when comparing to other hotels in the area. Unfortunately our window backed onto “maxwell’s plum” which was a very noisy bar, even on a Sunday till late. Location was great for restaurants and shops, and harbour front. We walked everywhere. The bathroom I expected more of, there was the pink mold that grows on grout on our floor and some other mold on the caulk in the shower. Tub didn’t drain well BUT I told them at checkout as it was fine enough during our stay and they were already calling maintenance by the time I walked out the door. Overall a good stay and place to sleep
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Ross

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We booked a king room and the view out the window was looking into rooming house windows and a roof. No view of the street. I notified Front Desk that I was disappointed with the room and they accommodated me to another room with a great view of Halifax. The bed was comfortable and we made supper in the full kitchen. Parking is indoor and very convenient. Extra cost for parking. Staff is excellent. The complementary breakfast was spectacular. I highly recommend this property if you are staying in the Halifax area.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Frederic

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

4/10 Malo

Robert

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Had made a reservation thru Expedia in March 2023. #90203187. Confirmation we received said room had 2 queen beds and was a studio with sofa bed. However, when we arrived had a single bed. Very unhappy with what Expedia did - changing it to one bed. Won't go thru Expedia again for reservations!
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023