Lobby
Ver disponibilidad

Opiniones de Clarion Inn Harpers Ferry - Charles Town

2.5 out of 5
Clarion Inn Harpers Ferry - Charles Town
4328 William L Wilson Fwy, Harpers Ferry, WV

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 483 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 311 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 130 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 31 de 1003 opiniones" "

8.4/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maria

Se hospedó 1 noche en abril de 2022

6/10 Aceptable

Cindy, Maryland

Viaje familiar, Viaje familiar con niños
They could have better breakfast options. They only had cereal, milk, bread and apples. I know with Covid-19 everything has changed but we went to another hotel in July and they served hot breakfast, they had a lady serving whatever you asked for from the coked food bar.
Se hospedó 2 noches en diciembre de 2020
Respuesta de Tyler, el 14 feb. 2021
Hello Cindy, thank you for the feedback. We are currently restricted to county rules and regulations. We are looking forward to the restrictions changing soon. Thanks!

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

robert, Bel Air

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Will visit again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Elsy Linares, el 20 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. We look forward to seeing you again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the rooms were well insulated and you could not hear outside noise
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk, el 21 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Karen L.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient for our purpose. Had dinner in dining room, very nice.
Se hospedó 1 noche en mayo de 2024
Respuesta de Elsy Linares, el 14 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

terry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 12 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 Terrible

Danielle

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Elsy Linares, el 6 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Leroy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 29 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Sara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Nice place overall
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 28 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Jonathon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked it
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 27 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy Linares, General Manager, Clarion Inn Harpers Ferry

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were friendly and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Elsy Linares, el 20 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy Linares, General Manager, Clarion Inn Harpers Ferry

8/10 Bueno

alan, gonzales

Se hospedó 1 noche en abril de 2024
Respuesta de Elsy Linares, el 8 may. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

mike

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean very quiet nice rooms
Se hospedó 2 noches en abril de 2024
Respuesta de Elsy Linares, el 15 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Jonathan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very close to our desired location
Se hospedó 1 noche en abril de 2024
Respuesta de Elsy Linares, el 10 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Nicholas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to Harper’s Ferry. Walk to the Murphy Farm battle field. Kids enjoyed the pool
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk, el 8 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

james

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Desk, el 6 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

James, Charlottesville

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
staff was great. restaurant was superb. best milkshakes.
Se hospedó 1 noche en abril de 2024
Respuesta de Elsy Linares, el 3 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 Terrible

Deborah

Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 22 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Elisabeth

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Great location. Convenient to Harpers Ferry parks. Pub on site. Free parking. Basic accomodations. Older but clean. No overhead lighting - a lot of lamps -room was dark. Friendly front desk staff. Lacking: bar soap in rooms. No bottled water, Breakfast buffet sub par - didnt have much of the basics that were labelled on the service bar (no sugar, half and half, boiled eggs, fruit). Breakfast staff were as frustrated as visitors.
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 1 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments and comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Chad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was low key
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 1 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 Terrible

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The first night's sleep was interrupted by someone trying to open our hotel door at 2:30pm. Someone had been given "our" room with their own key card. This was not a thief who tried to sneak in. The safety lock was violently slammed by a surprised person who thought he/she was opening her/his own door. The next night was much worse. There were about 30 teenagers on a retreat who stayed up all night "slamming" doors. The doors at this hotel make the loudest noise of any hotel in history. They are not "dampered" as some newer hotels are. Other than the total lack of sleep, the hotel was great.
Se hospedó 2 noches en marzo de 2024
Respuesta de Elsy Linares, el 31 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Bruce, Wisconsin rapids

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 29 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Jessica

Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 16 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Ray

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Great service
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Desk, el 26 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

edwin

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 26 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 Malo

David

No le gustó: Servicios y condiciones de la propiedad
Fine, but very little Wi-Fi availability, so if you need the internet at all on your trip, stay somewhere else. They were out of several food or drink options at breakfast.
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 25 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Neal

Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 15 abr. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Marilee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Front Desk, el 24 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

2/10 Terrible

Nicholas

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Run down properly in need of refresh. Room smelt damp/mouldy. Not possible to open windows. Corridors dark, dirty and smelt of cigarette smoke. Poor breakfast, served on paper plates and with plastic cutlery. Not recommended.
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 19 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Michael

Le gustó: Servicio y personal
It was just okay. Nothing to get excited about. The ceilings were pretty low and it was noisy.
Se hospedó 2 noches en marzo de 2024
Respuesta de Elsy Linares, el 18 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a very pleasant stay. Staff was warm and helpful and room was clean and cozy. We liked that it was so close to the historic area of Harper's Ferry.
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 17 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Darren

Viaje familiar
Le gustó: Servicio y personal
Very convenient location to Harpers Ferry park. Liked the restaurant attached. Employees are friendly and helpful.The hotel is a little rundown, the carpet def could use replacement but everything was in working order. The biscuits at breakfast were very tasty.
Se hospedó 2 noches en marzo de 2024
Respuesta de Elsy Linares, el 17 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 Malo

Diane

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The heater didn’t work; the fan also sounded like a freight train. Water pressure in shower was horrible and bathtub didn’t drain so you stood in a foot of dirty water. The wifi is absolutely horrible.
Se hospedó 2 noches en marzo de 2024
Respuesta de Elsy Linares, el 12 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Michael

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
This motel is average staying experience. I stay here because they have the car charger for electric cars. It is usually very clean. I love the attached restraint/ bar. The food is good there.
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 12 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 Malo

joseph, hollidaysburg

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Selected this hotel for the pool only to arrive and its closed. Then given our first room and it either wasnt cleaned or someone was currently checked in. Went to the desk was given a new room and that one was good. Nice breakfast set up.
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 4 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Gail, Lancaster

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Elsy Linares, el 3 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Paula, East Canton

Viaje en pareja
Le gustó: Servicio y personal y servicios
I like that I called and was able to check in early on Tuesday at 1:00. The pool was being serviced and was told on Thursday it would be done by end of day and checked out on Saturday and still not inservice
Se hospedó 4 noches en febrero de 2024
Respuesta de Elsy Linares, el 3 mar. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 Malo

Megan

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios
We booked this hotel for a long weekend with the intent for the kids to swim. Upon arrival we learned the pool was down for big maintenance. So we were left with nothong to do. Our fridge froze all of our food solid. Front desk said maintenance would look, they did not. All our food was inedible. Beds are very uncomfortable. Hallway noise enters room. Cannot open curtains unless tou want the whole parking lot looking in on you. Breakfast was fine. No complaints. Restaraunt was okay. They were out of a lot of stuff, some food was reused from the free breakfast. Would not recommend staying at this hotel.
Se hospedó 3 noches en febrero de 2024
Respuesta de Elsy Linares, el 20 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful winter weekend.
Very quaint and clean. Beautiful setting. White horse Tavern was a bonus.
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 18 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Patricia

Viaje en pareja
Breakfast
Se hospedó 2 noches en febrero de 2024
Respuesta de Elsy Linares, el 18 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

JOHN

Viaje familiar
Have stayed here several times and has gone downhill
Se hospedó 4 noches en febrero de 2024
Respuesta de Elsy Linares, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Kevin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Friendly staff. Great place to crash, not exactly a place to hang out at.
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

8/10 Bueno

Christopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
1 night stay
Room was comfortable, but the towels smelled like smoke.
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

dallas

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The indoor pool area had way too many dead bugs laying around. There were few ones moving around. Also, the wicker pool chairs have mold on them. The heat in my room wasn't working, but the staff did get my daughter and I another room...thank you. The lady working in the dining area for breakfast refilled the milk jug, but gave it back to me with milk running and dripping down the outside of the jug...not cool. All she had to do is what I did...wipe it clean before handed it back to me. Also, she should of been wearing gloves and changing them out after use. When I gave her the empty jug, she walk over right after washing dishes and didn't wash her hands. I saw her put out a tray of bread/bagels w/o gloves. So, I don't think she ever washes her hands...just cross contaminating. She should of been gloves and washing her hands, especially because she was the only person working this morning. So, she washing dishes, grabbing empty food trays and the milk jug, bringing out food and whatever else I couldn't see. Beds and pillows were comfy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Elsy Linares, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Amber

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 14 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

4/10 Malo

Paul

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property was dated and did not feel clean. The water pressure for the shower was very poor. The water could only get to a warm temperature. The restaurant on site closed at 10PM and the kitchen closed at 9PM, that seemed early for a Saturday night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 11 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page. We hope for an opportunity to properly host you in the future. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Elsy Linares, el 4 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us or by visiting our Support page.We hope to see you again soon. Sincerely,Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry

10/10 Excelente

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bar restaurant on site hit the spot after a long day of work and driveing........
Se hospedó 1 noche en enero de 2024
Respuesta de Elsy Linares, el 30 ene. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Clarion Inn Harpers Ferry-Charles Town. We sincerely appreciate and value your feedback. We're glad you enjoyed our tavern. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Elsy LinaresGeneral ManagerClarion Inn Harpers Ferry