Paquetes Vacacionales Incluyen Hotel y Vuelo a Harthill

Staff were friendly. Building works going on, so not as clean as usual in main hall way. The stairs are wooden, so it was noisy at night when other visitors came in. The doors do not close softly, so this was noisy until midnight. Free parking with plenty of spaces available was very helpful, as parking in the area is residential. Room was compact (as advised in advert) but limited hanging space. Tea, coffee, milk and loo paper not replenished daily. Fridge was at ground level and hard to open at base of bed. TV did not work. Radiator heating could not be turned down, or off, so room very hot requiring window left open (so noise pollution as near to student accommodation) Bathroom tap kept coming off. The bathroom needs a new towel radiator or hanging rail that is off the ground for the large towels - these had to be hung over the shower and there was no hanging hook in the bathroom for clothing, only a windowsill. Though the window was frosted, it did need a blind for privacy as the room is overlooked and visible when light on at night. Hoping this constructive feedback helps the hotel to improve the room.

When we first arrived, there was a large pile of household waste dumped outside the front door and a very strong smell of damp throughout the property. We reported this to the managing agent who came round that evening with some 'industrial-strength' air freshener - this improved things but only slightly and the smell returned. First impressions were of a property that has recently been upgraded and decorated however on closer inspection, the finish is very poor and appeared more 'style over substance'. Both smoke alarms on the ground floor had been disconnected, there were damp marks on almost every ceiling, the window sill in the top floor bathroom was loose, the top bathroom had sealant coming away from the skirting board, both toilet brushes were dirty, there was decorators' rubbish left in the kitchen, all dishes and utensils had water marks on them and needed to be cleaned before use, carpets and bedding had a layer of dust over them and the whole place didn't feel particularly welcoming or clean. We had booked to stay for 3 nights to attend a business conference but left after 2 nights because we felt so uncomfortable in the property. The location is OK but not close to any public transport so had to rely on taxis to get to the city centre. Not a great experience and we would not recommend to others.

arrived at the aparment to find out its a house. i rang the number to be told o have to send my od andd bank details over whats app then i would get aent a code to get i to the property even tho on the websote it says cash deposit on arrival i disnt feel safe sending thos informafion over whatsapp and was told no on woild be coming out to meet me i then was refused a by the owner i had to book a hotel in town at a extra coat ao i am out of pocket do bot book with this man!

This is the 5th or 6th time we have stayed at the Grassington Lodge. We normally stay in the main building. This time we stayed in the

The hotel room was modern & clean, the bed was so comfy I didn't want to leave. The breakfast was well worth the money. Will be certainly coming again