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Opiniones de Cobblestone Inn & Suites - Harvey

2.5 out of 5
Cobblestone Inn & Suites - Harvey
410 W Brewster, Harvey, ND

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 60 de 108 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 108 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 10 de 108 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 108 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 108 opiniones" "

9.4/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Katherine, Chisago City

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Overall the property was very pleasant-looking. However some things didn't work, like the TV. It was replaced upon request. The hot breakfast was luke warm. And the heater in the room didn't work. It was cold all night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management, el 16 mar. 2024
Dear Katherine, Thank you for taking the time to review our hotel. I am very sorry to hear of the issues here at the Cobblestone. I will use your feedback to ensure a better experience in the future. Again, thank you for taking the time to review our hotel and we look forward to your next stay!

6/10 Aceptable

Sheila

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 26 ene. 2024
Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Bueno

Timothy, Fairfax

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nicest place in town! We’re so glad this place is here. We’ve been to Harvey several times, and the lodging options were less than desirable. Now we have a beautiful, clean, quiet, well maintained and friendly place to stay in Harvey!
Se hospedó 1 noche en enero de 2024
Respuesta de Robin S, el 11 ene. 2024
Dear Timothy, Thank you for taking the time to review our hotel. We appreciate the feedback and will definitely share it with the staff. We look forward to seeing you in the future!

10/10 Excelente

Debra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Hotel Management, el 3 nov. 2023
Dear Debra, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Bueno

Jeff

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Harvey
Good friendly staff, clean and quiet
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 23 oct. 2023
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

4/10 Malo

Andrew

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Checked in online. Was supposedly given a virtual door key. This property does not have an elevator so I had to carry my bags up the stairs. When I got to the door, the virtual key on my phone didn’t work. Had to carry bags back downstairs to the front desk. Staff was a little incredulous and didn’t even say sorry. Room is nice.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 5 oct. 2023
Dear Andrew, Thank you for taking the time to review our hotel. I am sorry that the virtual key didn't work, it did catch me off guard as I was unaware the system wasn't working. I absolutely missed that opportunity to apologize. I am glad you enjoyed the room, and look forward to your next stay!

10/10 Excelente

Patsy, North Miami Beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We got in late last night. The desk clerk was very nice. The hotel was clean. Breakfast was good & so was the coffee! I would stop there again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 26 sept. 2023
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excelente

Patricia

Se hospedó 4 noches en septiembre de 2023
Respuesta de Management, el 12 oct. 2023
Thank you for taking the time to review our hotel. We look forward to your next stay!

4/10 Malo

Mark

Viaje familiar
Probably best available in this area
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 20 sept. 2023
Dear Mark, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Bueno

Renee

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
The room, location, cleaning staff in our room were wonderful. The couple who ran the hotel were not so great. The breakfast area was filthy. No one appeared to be cleaning it. I noticed items were outdated. The yogurt was three weeks out dated. They had bread slices packaged in plastic bags with dates on them. They were also outdated. The male manager was seated in the back on the computer. I tried several times to get his attention. I finally just wrote a note and placed it near the food and encouraged people to look at the dates. Finally he noticed me. He said it was their policy not to replace food until everything was gone. I said even outdated dairy? He said yes. They had a new delivery, but couldn’t stock it until everything was taken. I won’t type what I said to him. Again, the rooms were great, the cleaning staff were very helpful and the location is convenient. The breakfast and managers need help.
Se hospedó 2 noches en agosto de 2023
Respuesta de Robin Saulis, General Manager, el 28 ago. 2023
Thank you for taking the time to review our hotel. I am sorry that some of our breakfast items appear to have been out of date. I have addressed the breakfast item expiration dates with the front desk staff so that moving forward this will not happen again. Again thank you for your time and we look forward to your next stay!

8/10 Bueno

Jady

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Handy location.
Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Management, el 14 jul. 2023
Dear Jady, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excelente

Luke

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Management, el 3 jul. 2023
Dear Luke, Thank you for taking the time to rate our hotel! We appreciate the feedback and look forward to your next stay.

4/10 Malo

Donald

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Harvey ND Cobblestone
Walked in room and seen toenail clippings laying in full view. Stayed 5 nights. Cons: 2rd morning no coffee was available in the hotel between 8-9 am. I came back 3rd day around 11:30 am 6 rooms had their doors open by cleaning staff but nobody was around, I was trying to get extra room coffees. Two entrances, front and rear, rear door was never locked. Very poor security policies. My CPAP machine, unit only, I left on the night table. Apparently it was "dusted", I could tell because it had dust on top. I woke up chocking at night because the dirty duster left debris in the machine and it made it through the hose. Pros: newest hotel around.
Se hospedó 5 noches en mayo de 2023
Respuesta de Hotel Management, el 1 jun. 2023
Dear Donald, Thank you for taking the time to review our hotel. I am sorry about the issues you experienced while staying with us.

8/10 Bueno

Michael

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Quiet and Convenient
Appreciated the quietness and convenience of the motel.
Se hospedó 2 noches en mayo de 2023
Respuesta de Hotel Management, el 18 may. 2023
Dear Michael, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Management, el 3 mar. 2023
Jeff, Thank you for taking the time to review our hotel. We are happy you enjoyed your stay with us and look forward to seeing you again!

10/10 Excelente

Virgil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awsome
Se hospedó 2 noches en enero de 2023
Respuesta de Management, el 10 ene. 2023
Thank you for your stay! We look forward to your next one.

10/10 Excelente

Virgil

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome
Se hospedó 2 noches en diciembre de 2022
Respuesta de Robin, el 5 ene. 2023
Dear Virgil, Thank you for taking the time to review our hotel. It was a pleasure having you at our property and we look forward to your next stay in Harvey!

6/10 Aceptable

Loni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2022
Respuesta de Hotel Management, el 1 nov. 2022
Dear Loni, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Overall ok.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Management, el 26 sept. 2022
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay in Harvey!

10/10 Excelente

Jordan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2022
Respuesta de Hotel Management, el 7 ago. 2022
Dear Jordan, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excelente

Kasey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Hotel Management, el 30 jul. 2022
Dear Kasey, Thank you for taking the time to rate your stay! We appreciate the feedback and look forward to your next stay.

8/10 Bueno

Vanessa

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like that people were parked directly in front of the main entry way doors. That area should be completely accessible, not blocked by parked cars. Also, I have a family member who is in a wheel chair and two others who are weak and sick from chemo. There is no elevator to the second floor.
Se hospedó 1 noche en junio de 2022
Respuesta de Hotel Management, el 29 jun. 2022
Dear Vanessa, Thank you for taking the time to review our hotel. We are sorry that cars were in front of the entry. We do try our best to keep that area clear. Again thank you for your time and we look forward to your next stay!

10/10 Excelente

Nikki

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff there over night is beyond amazing! I love the lady and her husband that were there!!!!!
Se hospedó 2 noches en mayo de 2022
Respuesta de Hotel Management, el 14 jun. 2022
Dear Nikki, Thank you for taking the time to review our hotel. I will pass on your review to Hope and John! We appreciate the feedback and look forward to your next stay!

10/10 Excelente

lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was great, staff was amazing.
Se hospedó 1 noche en mayo de 2022
Respuesta de Hotel Management, el 14 jun. 2022
Dear Lisa, Thank you for taking the time to review our hotel. I will pass on your review to the staff! Thank you again and we look forward to your next stay!

4/10 Malo

Sara

Se hospedó 1 noche en abril de 2022
Respuesta de Management, el 2 may. 2022
Dear Sara, Thank you for taking the time to rate our hotel.

6/10 Aceptable

Clever, blaine

Se hospedó 1 noche en febrero de 2022
Respuesta de Management, el 14 dic. 2023
Thank you for your feedback. We appreciate you taking the time to rate our hotel!

10/10 Excelente

BonnieJean

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de Hotel Management, el 10 ene. 2022
Dear BonnieJean, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and look forward to seeing you again!

10/10 Excelente

Michelle

Se hospedó 2 noches en diciembre de 2021
Respuesta de Management, el 14 dic. 2023
Thank you for your feedback. We appreciate you taking the time to rate our hotel!

8/10 Bueno

Chuck

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was Quite
Se hospedó 7 noches en diciembre de 2021
Respuesta de Hotel Management, el 30 dic. 2021
Thank you for taking the time to review our hotel! We appreciate the feedback and look forward to your next stay.

2/10 Terrible

James T

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Normally a good hotel, but…
I’ve stayed here a number of times and it’s been great, however, this last visit, the room I was given was absolutely disgusting with gross stains on the walls. I asked to move to another room and even showed the front desk worker the room and she seemed to be disgusted as well. However, she said they were completely booked and couldn’t switch my room, but she’d clean it. When I got back to the room that evening, it didn’t really look much better. I asked the new front desk employee that was working the evening shift if she could switch my room, and she said one person had just checked out of their room and she didn’t think she’d have time to clean it that evening as she was also cooking and bar tending in the lounge and no one else was available who could get the other room cleaned. It was gross.
Se hospedó 1 noche en octubre de 2021
Respuesta de Hotel Management, el 26 oct. 2021
Dear James, I am so sorry that your recent stay was unsatisfactory. I will be addressing the issues you experienced with the staff and hope that you will give us an opportunity to make your next stay great!

8/10 Bueno

Robin

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Comfortable stay ! Would reccommend to anyone
Se hospedó 1 noche en agosto de 2021
Respuesta de Management, el 8 sept. 2021
Dear Robin, Thank you for taking the time to review our hotel! We appreciate the feedback and look forward to your next stay!

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Management, el 9 sept. 2021
Dear Rebecca, Thank you for taking the time to rate our hotel. It's always a pleasure to receive positive feedback!

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Management, el 9 sept. 2021
Dear Susan, Thank you for your feedback. We appreciate you taking the time to rate our hotel!

10/10 Excelente

Kent

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly staff. Great location
Se hospedó 3 noches en julio de 2021
Respuesta de gm, el 1 ago. 2021
Thank you for the review.

6/10 Aceptable

Cliente verificado

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
We were disappointed the hotel was booked solid for the weekend, yet there was little food available in the canteen.
Se hospedó 2 noches en julio de 2021
Respuesta de gm, el 1 ago. 2021
Im sorry you were disappointed in the food we had. sometimes we sell alot of stuff other times not so its hard to plan. and with the storage on so many things we can't always get what we want.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The staff was friendly and helpful. I had dropped my cap and they had it for me when we returned that evening.
Se hospedó 3 noches en julio de 2021
Respuesta de gm, el 1 ago. 2021
Thank yiou for the review. glad you enjoyed your stay!

10/10 Excelente

Renee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2021
Respuesta de GM, el 30 jun. 2021
Thanks for the rating

4/10 Malo

Derek

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
General manager seemed to be on drugs
Se hospedó 1 noche en junio de 2021
Respuesta de Sara General Manager, el 25 jun. 2021
Im sorry you felt that way overtired yes not on drugs kinda offended that u felt that way as this is A DRUG FREE work place.

8/10 Bueno

Cliente verificado

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was convenient and one of the bigger hotels in the area. The rooms were clean and the beds were super comfortable as well. The downside of the hotel was only given 1 key card per room and the continental breakfast had no protein such as hard boiled eggs.
Se hospedó 3 noches en junio de 2021
Respuesta de sara, el 23 jun. 2021
Sorry bout the keys,you can request more keys to your room. I apologize about the breakfast we are just now getting hot breakfast back up.

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
I got to sleep under a roof.
Se hospedó 1 noche en junio de 2021
Respuesta de Sara, el 23 jun. 2021
Thanks for staying with us!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en mayo de 2021
Respuesta de Sara, el 23 jun. 2021
Thanks for the review

10/10 Excelente

Cliente verificado

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean. The staff was great.
Se hospedó 2 noches en mayo de 2021
Respuesta de Sara, el 23 jun. 2021
Thanks for the review. glad you enjoyed your stay

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great customer service
Marie was great when we checked in! Great customer service!!
Se hospedó 1 noche en mayo de 2021
Respuesta de sara, el 23 jun. 2021
I will let Marie know bout the review. Thank you.

10/10 Excelente

James

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
great stay
Se hospedó 4 noches en mayo de 2021
Respuesta de sara, el 23 jun. 2021
Glad you enjoyed your stay

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional!! Clean, safe, friendly staff, beautiful view from 2nd floor, west facing room, comfortable beds. Would stay here again in a heartbeat!
Se hospedó 1 noche en abril de 2021
Respuesta de General Manager, el 26 abr. 2021
Thank you for the review.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de GM, el 5 feb. 2021
Im sorry your stay wasn't as you expected. please call hotel if there is anything i can do to make your next experience better. thanks gm

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de gm, el 5 oct. 2020
Thank you

8/10 Bueno

mamaj

Le gustó: Limpieza y servicio y personal
Its small and very clean and quiet. There was one woman doing every job, from desk to cleaning to food. She was super helpful and very deserving of a raise!
Se hospedó 1 noche en agosto de 2020
Respuesta de gm, el 20 nov. 2020
She is a very hard worker. thanks for you review.

10/10 Excelente

JoAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
2920 stay
The front desk/ bar server was so friendly! She worked the 3-11 shift on the night if my stay? She checked to make sure we had what we needed . Breakfast choices were very good.
Se hospedó 1 noche en febrero de 2020
Respuesta de Shirley, el 2 mar. 2020
Thank you for your review and i will share with staff!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2020
Respuesta de Shirley, el 15 ene. 2020
Thank you! We hope you have safe travels.