The place is really amazing and is located in a really good area. Also the people that works there is really nice, but they were completely helpless since the very beginning. I've mailed them to ask them if they can help me to arrive and if they could help me with some tours options but they never answer. Once we arrived, every tour we booked trough them was tricky (with the price, if lunch was included or not, etc.) and when we asked them to look for us a shuttle to our next destination, they didn't make a big effort to help us either.
I still think that being such a luxury and expensive accommodation, It's unforgivable that they have not taken care of us properly, but if you are able to managed by yourself, 100% recommendable.
