Encuentra Hoteles con concierge en Heckfield

“The White House end of the hotel is lovely. Sadly we were in a different part where the rooms were tired and ultra basic. Our room stank of vomit, the mattress was very old and uncomfortable, we could feel the springs in the bed. We only had one towel and one toilet roll for two of us sharing a double room. The staff were kind but lacked an understanding of hospitality, in particular they were confused when serving dinner. Two meals came out wrong, then were corrected before being taken away,...