Encuentra Hoteles con alberca en Heptonstall

“When i arrived I was not sure where to go and got to meet Ralphaldo who is the concierge that put me straight in the hotel's golf buggy and took me to the reception. He was great to talk to and was a lovely person to chat with and so cheerful. The suite was amazing and spacious, it was also clean and spotless. The staff were lovely and were extremely helpful in the restaurants and made wonderful suggestions. The food was amazing, each restaurant was great and had their own wonderful menus”

“All clean, friendly and great area ”

“Cómoda pero algo antigua ”

“The attention to detail is so lovely. Everyone was really helpful and we enjoyed the food, the surroundings and the spa. A really beautiful getaway. The female members of staff had to put up with a pretty misogynistic guest while we were there (which we witnessed at breakfast) and they kept their cool and handled his rudeness with grace and patience. A lot of friendly professionals work here and you can see they put love into their work! ”

“ The hotel needs a complete refurb. The room allocated to us was of poor quality and standard. There was no wardrobe hanging space for ladies dresses and no drawers for storing other clothes. The plug was missing from the bath and the taps were dripping in the bathroom sink. The positive was that the staff were attentive and helpful and the food (breakfast) was excellent. We would not stay here again.”

“Clean rooms relaxing spa ”

“My second time here but first since the name change. It was a lovely grand room. Very comfortable My only ding was that the grout between the tiles in the shower needed cleaning. A bit mildewed”

“Room requires a fridge.”