Vista frontal de la propiedad por la tarde o noche
Ver disponibilidad

Opiniones de The Ridges Resort on Lake Chatuge

3.5 out of 5
The Ridges Resort on Lake Chatuge
3499 US Highway 76 W, Hiawassee, GA

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 411 de 731 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 199 de 731 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 61 de 731 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 731 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 731 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.4/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

norma

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza
I love the staying in that hotel
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Paisajes muy bonitos y fácil acceso en la zona Limpio
Se hospedó 1 noche en octubre de 2019
Respuesta de Front Desk Manager, el 28 oct. 2019
Thank you for the nice review. We are pleased everything went great for you during your visit and that our beautiful location and well-maintained property made it even better. Thank you again for choosing The Ridges Resort on Lake Chatuge, and we look forward to your next stay. Thank you, Samantha Keene, Front Desk Manager

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me encantò la vista,la tranquilidad, la atencion.todo.
Se hospedó 3 noches en diciembre de 2018
Respuesta de General Manager, el 3 ene. 2019
Thank you for your glorious comments regarding your visit to The Ridges Resort & Marina. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Thank you, Bob Johnson, General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente estadía!
Excelente estadía ! Mi novia y yo la pasamos de maravilla. La atención del personal en el hotel y el restaurante fue excelente. Muy recomendado en época de invierno ya que las instalaciones son muy cálidas en su diseño y muy acogedoras. Las habitaciones muy limpias y muy buen servicio.
Se hospedó 2 noches en diciembre de 2017
Respuesta de James, el 17 dic. 2017
Thank you for your delightful review of The Ridges Resort & Marina. It is a pleasure to learn you both had a wonderful experience and that we exceed all your expectations. We enjoyed having you as our guest and look forward to welcoming you back soon. Thank you so much, General Manager

8/10 Bueno

Randy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful views of the lake, good stay for the price
Se hospedó 1 noche en mayo de 2024
Respuesta de Ella , el 23 may. 2024
Hi Randy, thank you so much for your review! We are happy to hear that you enjoyed your visit here with us! We hope that you come back to see us again soon!

8/10 Bueno

Barbara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Elaine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
loved the layout. The Oaks is a great restaurant/bar. Loved the Piano music and Playing.
Se hospedó 1 noche en mayo de 2024
Respuesta de Ella , el 22 may. 2024
Elaine, thank you for taking the time to leave your review. We are so happy to hear that you enjoyed the live music at The Oaks. We hope that you come back to see us again soon!

8/10 Bueno

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Peter

Viaje en grupo, Viaje en pareja
The staff was very informed friendly and accommodating. Esp Nicole and Garett plus Maddie called me and helped me make reservations at the Oaks Restaurant. The AC.in the rooms is drafty when you’re in the bed. The North upstairs hallway was an icebox the entire weekend. Very quiet serene setting in the lake. We recommend it!
Se hospedó 3 noches en abril de 2024
Respuesta de Ella , el 1 may. 2024
Hi Peter, Thank you for taking the time to leave your review. We are happy to hear that our staff provided you with a great experience. We appreciate your feedback about the AC and will share this with the appropriate staff. We hope to see you again soon!

8/10 Bueno

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The grounds could’ve been more manicured and dust on the walls above the beds
Se hospedó 1 noche en abril de 2024
Respuesta de Ella , el 22 abr. 2024
We appreciate your feedback, Richard. We will share your comments with the appropriate staff.

2/10 Terrible

Richard

Se hospedó 1 noche en abril de 2024

10/10 Excelente

glenn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the property on the lake. Great area to walk around and close the marina. Staff is exceptionally friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Ella , el 11 abr. 2024
Hi Glenn, thank you so much for your review. We are happy to hear that you enjoyed your time here with us. We hope that you come back to visit us again soon!

10/10 Excelente

Sean

Se hospedó 2 noches en abril de 2024
Respuesta de Ella, el 29 abr. 2024
Thank you Sean for your review! We hope to see you again soon!

10/10 Excelente

Vicente

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Having such a nice restaurant by the lake was a an excellent surprise food and service were great. Totally worth the time spent at The Ridge.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ella , el 1 abr. 2024
Hi Vicente, we are so happy to hear that you enjoyed your time with us. We hope that you come back to visit us again soon!

10/10 Excelente

Anaisy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 2 noches en marzo de 2024
Respuesta de Ella, el 21 mar. 2024
Hi Anaisy, thank you for taking the time to leave your review! Come back and visit us soon!

4/10 Malo

Gregory

Expedia failed to inform that there is a $25 per night per room 'resort' fee. Very unprofessional on Expedia's part
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Tiffany

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Hotel! We walked around the lake and we went to the Marina for dinner. It was delicious! We had a concert at the Anderson Music Hall. After the concert, we drove to the hotel. We really loved it! It was convenient, but just enough, so it was quiet and all by myself.
Respuesta de Ella, el 4 mar. 2024
Hi Tiffany, thank you so much for taking the time to leave a review. We are happy you had a great experience. Come back soon!

10/10 Excelente

Amber

Se hospedó 1 noche en marzo de 2024
Respuesta de Ella , el 25 mar. 2024
Hi Amber, thank you so much for your 5/5 review! We hope you come back to visit again soon!

10/10 Excelente

ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was nicer then expected and clean. Staff was nice and friendly. Would stay again thank you!
Se hospedó 1 noche en marzo de 2024
Respuesta de Ella, el 4 mar. 2024
Thank you, Ashley, for your review! We hope to see you again soon!

8/10 Bueno

Molly

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very nice and clean. The staff was friendly. The only complaint I have is that we were on the 1st. floor and we could hear everything going on up above us. Oh and I did pay extra for lake side and the view was not very good.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 22 feb. 2024
Hi Molly, thank you so much for taking the time to leave your review, we appreciate your feedback. We are so sorry to hear that we were unable to exceed your expectations. We will pass along your feedback to management and hope you will give us another chance in the future!

10/10 Excelente

scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 22 feb. 2024
Hi Scott, thanks so much for taking the time to leave your review, we hope to see you again in the near future!

8/10 Bueno

Karen

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de The Ridges Resort on Lake Chatuge , el 20 feb. 2024
Hi Karen, thank you for taking the time to leave your review, we hope to see you again in the near future!

10/10 Excelente

Janelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is quite beautiful resort. The staff were super friendly and the room was clean. Everything smelled good. Beautiful surroundings. We really enjoyed our visit there . We will be back!
Se hospedó 2 noches en febrero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 19 feb. 2024
Hi Janelle, thank you so much for taking the time to leave your review, we are so glad to hear that you enjoyed your time at The Ridges Resort! We hope to see you again soon!

6/10 Aceptable

Chad

No le gustó: Limpieza y condiciones de la propiedad
Disappointing
Several stains in the carpet in our room and I requested a lake view but got a parking lot view. Very disappointing
Se hospedó 1 noche en febrero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 19 feb. 2024
Hi Chad, we are so sorry to hear that we were unable to exceed your expectations! We are in the process of renovating and replacing carpets. We hope you will give us another chance in the future to improve your experience. We are also happy to provide a lake view if available, you can request that view upon booking.

10/10 Excelente

Ashley

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was amazing. I will be back during the summer.
Se hospedó 2 noches en febrero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 18 feb. 2024
Hi Ashley, thank you so much for taking the time to leave your review, we are looking forward to seeing you again this summer!

10/10 Excelente

Priscilla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the beautiful setting and the Christmas decor. The staff was so nice and the s’mores a nice touch
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 14 feb. 2024
Hi Priscilla, thank you so much for taking the time to leave your review, we are so glad to hear that you had a great experience during your stay over the Holidays. We hope to see you again soon!

2/10 Terrible

Rashaad

Se hospedó 4 noches en febrero de 2024

8/10 Bueno

cathryn

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Liked the lighted path to the Marina bar and restaurant where the food and drinks were good.
Se hospedó 2 noches en enero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 29 ene. 2024
Hi Cathryn, thanks so much for taking the time to leave your review! We hope to see you again soon!

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Ridges is a beautiful lakeside mountain resort with good restaurants and amenities. Near many mountain activities.
Se hospedó 2 noches en enero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 29 ene. 2024
Hi James, thank you so much for taking the time to leave your review, we are so glad to hear that you enjoyed your overall experience at The Ridges Resort on Lake Chatuge, we hope to see you again soon!

8/10 Bueno

Carroll

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
OK
Se hospedó 2 noches en enero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 29 ene. 2024
Hi Carroll, thank you for taking the time to leave your review, we are sorry to hear that we did not exceed your expectations and hope you will give us a chance to do so again!

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Weekend getaway
Nice lake views with a great fire in the lobby
Se hospedó 1 noche en enero de 2024
Respuesta de The Ridges Resort on Lake Chatuge, el 29 ene. 2024
Hi John, thank you so much for taking the time to leave your review, we are so glad to hear that you enjoyed your weekend getaway, we hope to see you again soon!

10/10 Excelente

Ineabelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location with amazing view. Room was clean and fantastic beds. Great experience overall!
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 24 ene. 2024
Hi Ineabelle, thank you so much for taking the time to leave your review, we are so glad to hear that you had an excellent overall experience. We hope to see you again in the near future!

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Resort and other fees
Shouldnt be charged $25 resort fee. No smores, no apple cidar in lobby, phones in room dont work. Not sure what a resort fee was for ontop of $5.00 daily hotel fee. That i wasnt told about till i got my receipt emailed to me.. No breakfast of any kind in hotel. Hotels need to stop nickle and diming people. If your gonna charge a resort fee have amenities like breakfast. Staff was nice, room was nice, but wanna know why charged those fees for Nothing.
Se hospedó 2 noches en enero de 2024
Respuesta de Ella , el 5 mar. 2024
Thank you for your feedback. We do offer daily breakfast over at The Oaks Lakeside Kitchen (separate charge). The 5 daily fee is imposed by the state of Georgia. Under certain weather conditions, we cannot provide smores, as this is an outside activity. Thank you for your generous comment about the staff and room conditions. We hope to see you again in the future.

8/10 Bueno

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Shelia N

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Very peaceful. The room was comfortable however the heating unit was very loud. Only one towel provided until requested.
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 29 ene. 2024
Thank you for your review, we are sorry to read that we were unable to exceed your expectations during your stay. Your feedback has been shared with the appropriate individuals in our organization. We value your observations and hope you will give us another opportunity to provide you with the exceptional experience you deserve.

10/10 Excelente

Ronnie

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Patty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 2 ene. 2024
Hi Patty, thank you so much for taking the time to leave your review, we are so glad to hear that you enjoyed your time at The Ridges Resort on Lake Chatuge!

10/10 Excelente

Harry O

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 2 ene. 2024
Hi Harry, thank you so much for taking the time to leave your review! We hope to see you again soon!

6/10 Aceptable

Kathy

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
The property could be very nice. We had 3 rooms in the first 10 hours. The first one - tv didn't work, 2nd reeked of cologne and bathroom smelled horrible. The 3rd one the bathroom was not clean at all... hair all over the floor and the tub would not drain. If the place was cleaner and the carpet was taken out it would be good. They had alot of nice assets. Coffee, etc all day. Smores at the fire pit. And a restaurant was available on premises. The staff was awesome and very accommodating. Just needs a better cleaning service and upgrade carpets. They are pet friendly so it smelled like dogs a bit.
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 2 ene. 2024
Thank you for your review, we are sorry to read that we were unable to exceed your expectations during your stay. Your feedback has been shared with the appropriate individuals in our organization. We value your observations and hope you will give us another opportunity to provide you with the exceptional experience you deserve.

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff and the Hotel Manager went above and beyond what we expected. We were on our honeymoon and we are going back for more trips since the staff and the Hotel Manager were wonderful to us. They treated us like family. The views are wonderful. It is a wonderful place to stay for any occasion. We are still talking about it since we are home now how wonderful it was and can't wait to go back. Thank you staff and the Hotel Manager for everything y'all have done for us we look forward for coming again and again. Thank you, Justin and Amanda Kuttler. (aka) wheelchair is Amanda Kuttler. we love y'all.
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 29 dic. 2023
Hi Justin and Amanda, thank you so much for taking the time to leave your review, we are so glad that you chose The Ridges Resort for your honeymoon destination! It was a pleasure hosting you, we had so much fun getting to know you in the lobby and hope to see you again in the near future! Congratulations to you both!

10/10 Excelente

Susan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Our stay was pleasurable and enjoyable! The grounds beautiful
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 29 dic. 2023
Hi Susan, thank you so much for your review, we are so glad to hear that you had an enjoyable stay and hope to see you again in the near future!

10/10 Excelente

Arlene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 28 dic. 2023
Hi Arlene, thank you so much for taking the time to leave your review, we hope to see you again soon!

10/10 Excelente

Oribel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 19 feb. 2024
Hi Oribel, thank you so much for taking the time to leave your review, we hope to see you again in the near future!

4/10 Malo

Crystal

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Rooms Need Update and Cleaned Properly
My family was excited to stay at the resort for Christmas. Once we checked in we was extremely disappointed the room was disgusting, stained carpet in several places, dirty toilet and an outdated room. I wanted to check out but I knew I wouldn’t get a refund due to booking with a third party, and possibly not be able to find other accommodations being it was the holiday. So I went to Walmart got cleaning supplies and cleaned the room so we would be comfortable. Needless to say we will never stay at this property again, it definitely was not a resort.
Se hospedó 2 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge , el 27 dic. 2023
Hi Crystal, Thank you for your review, we are sorry to read that we were unable to exceed your expectations during your stay. Your feedback has been shared with the appropriate individuals in our organization. We value your observations and hope you will give us another opportunity to provide you with the exceptional experience you deserve.

10/10 Excelente

Kelly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Christmas dream
This resort is beautiful the pictures don’t do it justice the location is amazing the view if the lake and mountains is breathtaking super close to hikes waterfalls n North Carolina The staff Nicole Cierra n garret are the most attentive caring costumer service this resort feels like home
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 27 dic. 2023
Hi Kelly, thank you so much for taking the time to leave your review, we are so excited to hear that you had an excellent experience at The Ridges Resort! We hope to see you again soon!

10/10 Excelente

Austin

Se hospedó 2 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 27 dic. 2023
Hi Austin, thank you so much for taking the time to leave your review! We hope to see you again soon!

10/10 Excelente

Eva, Duluth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is a favorite get away for us. The nature is gorgeous. It is always decorated seasonally. Employees are helpful and friendly.
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 27 dic. 2023
Hi Eva, thank you so much for taking the time to leave your review, we are so glad to hear that you enjoyed your experience at The Ridges Resort and we hope to see you again in the near future!

10/10 Excelente

Hershel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Maryan S.

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Esteban

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de The Ridges Resort on Lake Chatuge, el 20 dic. 2023
HI Esteban, thank you for taking the time to leave your review, we hope to see you again soon!