8/10 Bueno
Valerie H.
8 nov. 2024
October stay
My family did enjoy the property however there were some issues. First, the shower in the upstairs "primary" bathroom did not work, requiring those family members to use other showers in the house, which was an inconvenience as people were all trying to get ready for my mother's memorial service at The Cypress in HH Plantation at the same time on Saturday. Second, I paid $100 per day for the pool to be heated. It was still stone cold when we checked in on Thursday afternoon. Frankly, I don't think it is fair to be charged with heating the pool on check in day when we could not access the pool until 4pm and obviously the heat had just been turned on at 4 or thereabouts. The hot tub was warm starting Friday morning but the pool never really did get warm. There were some buttons on the side of the pool that may have triggered heat in some areas, but there were no instructions on how to use those. Overall, money spent heating the pool was a waste.
Valerie H.
Se hospedó 3 noches en octubre de 2024