4/10 Malo
Amanda M.
19 jul. 2025
Disappointing
We booked this property for a second time in two years, hoping to experience as good a stay as we did the first time. Each day was met with a different problem. First, my daughter was awakened by a 2” roach crawling across her pillow. The next day, the smoke detector battery died in the middle of the night with a loud warning beep all night long. The front door electric lock battery died, causing the lock to emit a screaming sound. I know it’s Florida, but we killed 3 helps in the unit. The freezer drawer door handle broke, preventing us from opening it. The couches and chairs in the living room are so filthy we had to put sheets down in order to sit on them and not feel like we needed a shower. I would highly suggest the owner update a few things in the unit. Last time we rented (when it was managed by Vacasa) there were beach toys, tennis rackets etc for use. There are zero amenities available in the unit. The towels were musty and the unit smelled musty as well. I do not recommend this unit and will unfortunately not be returning. The management company was very responsive to my request for service even sending Assistance late at night. This however, does not make up for a horrible experience.
Amanda M.
Se hospedó 7 noches en julio de 2025