8/10 Bueno
Theresa K.
31 ago. 2022
Lovely Property, Poor Management
The rental property was beautiful and the location was perfect! Our only complaint is that the property management never fixed our dryer or offered any sort of compensation for the inconvenience. We we're on a two week vacation. The first week was spent at Disneyland and then to Anna Marie Island. Since the rental property had a washer and dryer, we packed lite planning to wash our clothes when we got to the island. Property management was informed immediately that the dryer wasn't working. Maintenance was sent out, but unable to fix the problem. We were told they needed to ask the owner of the property if they could replace the broken part. When asked for updates we were told they would get back with us when they had an answer. It is now a week and a half since our departure and management still has not offered any form off compensation for the inconvenience of having to dry our clothes on the back patio because a listed amenity is not working.
Theresa K.
Se hospedó 7 noches en agosto de 2022