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Opiniones de The Haven Guest House

3.5 out of 5
The Haven Guest House
Marine Square, Holyhead, Wales

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 70 de 101 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 26 de 101 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 101 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 101 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 101 opiniones" "

9.8/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Francine

Le gustó: Servicios y condiciones de la propiedad
Everything u need
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jason

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and absolutely great.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ryan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a great time at The Haven! Very convenient location for anyone traveling on the Holyhead ferry. They were also quick to respond when I had a concern about not making my check-in on time.
Se hospedó 1 noche en abril de 2024
Respuesta de Phil, el 12 abr. 2024
A pleasure Ryan, thank you for your kind words.The Haven

10/10 Excelente

Mel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Upon arrival was greeted by the lovely Phil, very nice man. The room was very clean, there was towels/shampoo/conditioner/shower gel. Bed was very comfortable, me and my Husband slept well. We sayed 2 nights, and on both mornings we had a full english breakfast which was beautifull. Phil is very knowledgeable, anything you need to know just ask. We went in March and think in summer it would be just as nice a place. Thank you Julie & Mel.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sian, el 19 mar. 2024
Dear Julie and Mel, thank you for the perfect review from perfect guests. It was lovely to meet you both and we look forward to seeing you again soon. Best wishes Sian and Phil.PS Mel and Julie booked Room 4.

10/10 Excelente

PAK HIM VINCENT

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sian and Phil, el 16 nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 Excelente

Cassidy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great place to drop in for a day in Holyhead. Very quiet, very clean, the staff was great to talk to during check-in and breakfast. There were several rooms in this bed and breakfast, but we didn't hear anyone else from any room. It was very nice. Highly recommend if you need a day in Holyhead.
Se hospedó 1 noche en octubre de 2023
Respuesta de Sian and Phil, el 16 nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. We are really pleased you enjoyed your stay with us. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 Excelente

James Nichoas

Se hospedó 1 noche en noviembre de 2023
Respuesta de Sian and Phil, el 16 nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

8/10 Bueno

Henry

Le gustó: Limpieza, servicio y personal, servicios
The location is great when taking the ferry to Ireland. Unfortunately the WiFi is really bad within the room
Se hospedó 1 noche en octubre de 2023
Respuesta de Sian and Phil, el 16 nov. 2023
Thank you very much for your lovely review, we greatly appreciate it. We did have some problems with the wifi, a faulty line, but all fixed now. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 Excelente

Allison

Se hospedó 4 noches en octubre de 2023
Respuesta de Sian and Phil, el 16 nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 Excelente

Jo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Holyhead Haven
The Haven Guest House was the most comfortable hotel room I booked on my two week stay in the British Isles! It was extremely clean, well planned, and comfortable. My room was spacious and had an ocean view!
Se hospedó 1 noche en octubre de 2023
Respuesta de Sian and Phil, el 16 nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It's great to know we are doing well, compared to other accommodation places. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

8/10 Bueno

Lisa, Malvern

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The owners were wonderful and very helpful! We enjoyed chatting with them and the delicious breakfast.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Nisar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Paul

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

David

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely nice hotel in a great location. On site owners were very accommodating
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Carl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The haven. Spot on!!!
1st time stopping in Holyhead and read a few reviews of different places. The Haven came up tops on all aspects. Had to book it. Well; what a pleasant place to stay. Comfy room, very clean indeed. Near to local amenities free parking. I could go on. Just a spot on place. Excellent stay.
My view from the room.
Se hospedó 3 noches en abril de 2023
Respuesta de The Haven, el 22 abr. 2023
Thank you for your wonderful review, we greatly appreciate it. It was a pleasure to host you and hopefully see you again soon. Best wishes Sian and Phil

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very comfortable room
Thank you for letthing us check in so late. Lovely to artive in such comfortable room and we had a great nights sleep.
Se hospedó 1 noche en marzo de 2023
Respuesta de The Haven, el 1 abr. 2023
Thank you for your great review, we really appreciate it. It was lovely to meet you and hopefully see you again sometime. Best wishes Sian and Phil

8/10 Bueno

andras

Se hospedó 1 noche en marzo de 2023
Respuesta de The Haven, el 22 abr. 2023
Thank you for your lovely review. Hopefully see you again soon.

10/10 Excelente

Carmel

Se hospedó 1 noche en marzo de 2023
Respuesta de The Haven, el 23 mar. 2023
Thank you for your excellent review, we greatly appreciate it. It was lovely to meet you and we hope to see you again sometime. Best wishes Sian and Phil

8/10 Bueno

LeAnn

Se hospedó 1 noche en marzo de 2023
Respuesta de The Haven, el 22 abr. 2023
Thank you for your lovely review. Hopefully we will see you again soon.

6/10 Aceptable

Matt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent room for cost can’t complain. Wouldn’t recommend for any potential romance in any way as could hear the room next door walking around and talking 😒
Se hospedó 1 noche en marzo de 2023
Respuesta de Phil Tracey, el 20 mar. 2023
Sorry to hear you were not happy, sometimes we do have guests who stay with us who can be inconsiderate and can quite noisy. We are a guest house and this is beyond our control sometimes but we do endeavor to sought out problems in house if it is reported. Thank You.

10/10 Excelente

robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly owners with personal touch.
Se hospedó 1 noche en marzo de 2023
Respuesta de Sian T, el 20 mar. 2023
Thank you for the great review. We look forward to meeting you again soon. Best wishes The Haven

8/10 Bueno

a

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean friendly good location
Lovely clean and friendly welcome. Nice size room. BUT very cold at night because heating was turned off from 10pm-6am. We went to bed at 10.30 and left at 7am so no time for warmth
Se hospedó 1 noche en marzo de 2023
Respuesta de The Haven, el 9 mar. 2023
Thank you for your review. I am so sorry you were cold. Our heating is normally on all night in the winter months. I am not sure why it went off. We truly apologise, sincerely Sian and Phil.

10/10 Excelente

John, London

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love staying at The Haven before I go on the ferry to Ireland. The rooms are clean and modern and the hosts welcoming. Less than a five minute drive to Stena Line Ferries as well. I’ll be back next year!
Se hospedó 1 noche en marzo de 2023
Respuesta de The Haven, el 6 mar. 2023
Thank you John for a perfect review, we greatly appreciate it. It was lovely to see you again. Best wishes Sian and Phil.

10/10 Excelente

James

Se hospedó 1 noche en febrero de 2023
Respuesta de The Haven, el 27 feb. 2023
Thank you for your perfect review. We greatly appreciate it. We hope to see you again soon.

10/10 Excelente

Dom

Se hospedó 1 noche en enero de 2023
Respuesta de Sian and Phil, el 22 ene. 2023
Hi DomThank you so very much for your perfect review. We greatly appreciate it. It was great to meet you and hopefully we will see you again soon. Best wishes The Haven

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quint seaside stay. Clean rooms, friendly staff!
Respuesta de The Haven, el 7 ene. 2023
Thank you Mario for your perfect review, we are glad you enjoyed your stay with us. Hopefully see you again soon. Best wishes.

8/10 Bueno

Wayne

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was OK. Very short timer on the lights in the bathroom with the switch to restart the timer on the outside of the room. Also, ridiculous placards around threatening fines for everything from flushing a cigarette butt to charging your phone overnight.
Respuesta de The Haven., el 4 ene. 2023
Dear Wayne, thank you for your review. The timer on the bathrooms are 20 minutes. The switch has to be on the outside due to building regulations. There are safety notices (not placards) for guests safety. The sign about the charger, is requesting guests switch off the charger, when not connected to a phone, this is to prevent a fire from starting. The sign regarding the toilets, is polite and requests guests to only discard toilet roll down the toilet, as the toilets are macerators and anything else (like cigarette butts, as you said) would render the toilet unusable. There is a charge, for breaking the toilet of 50, as this is what we have to pay the plumber to unblock the toilet. The sign is not threatening, but informative. We wish you well, best regards.

8/10 Bueno

lai

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Actually I do not stay there cause I changed my plan suddenly. On the check in day late evening I received their call asked about my arrival. I feel very warm and relieve they are good enough.
Respuesta de The Haven, el 4 ene. 2023
Thank you, hope to see you on another occasion. Best wishes.

10/10 Excelente

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Gracious and helpful host
Se hospedó 1 noche en noviembre de 2022
Respuesta de The Haven., el 14 dic. 2022
Thank you very much for your lovely review, we greatly appreciate it. It was great to meet you and hope to see you sometime in the future. Best wishes The Haven

10/10 Excelente

Roland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de The Haven, el 8 nov. 2022
Thank you very much for your perfect review, we greatly appreciate your recommendations. Hope to see you again soon, best regards The Haven

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely spot in Holyhead. Great hosts.
Se hospedó 2 noches en octubre de 2022
Respuesta de The Haven, el 8 nov. 2022
Thank you very much for your perfect review, we greatly appreciate your recommendations. Hope to see you again soon, best regards The Haven

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely
Terrific
Se hospedó 1 noche en octubre de 2022
Respuesta de The Haven, el 8 nov. 2022
Thank you very much for your perfect review, we greatly appreciate your recommendations. Hope to see you again soon, best regards The Haven

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean!
Se hospedó 1 noche en octubre de 2022
Respuesta de Sian, el 11 oct. 2022
Thank you Peter for the perfect review, we greatly appreciate it. It was great to meet you and hope you enjoy the rest of your trip. Happy Travels.

10/10 Excelente

Felicity

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
One Night Stay
Traffic noise all night long! Tight, narrow stairs. Strict rules about plug-ins, toilet and shower. Good location to ferry.
Se hospedó 1 noche en junio de 2022
Respuesta de The Haven, el 10 jun. 2022
Dear Anonymous Guest, thank you for your feed back. As we never get complaints of noise, I can only assume you left your window open all night and as we are in a town, then you will get noise. You are the first guest to complain about the stairwell, (we have been open for 4 years), they are a standard width, so I am not too sure, why that is a complaint? With regards to the "Strict rules", I am not sure what you are talking about. We have some fire signs to ensure the safety of all our guests, but I am unsure what rules you refer to with regard "plug-ins, toilet and shower". As you are anonymous I am unable to contact you to get further feed back. We are sorry you did not enjoy your stay with us, if you had mentioned something on check out, we could have offered you some sort of compensation. Best wishes The Haven.

10/10 Excelente

Greg

Le gustó: Limpieza, servicio y personal, servicios
Really welcoming hosts, not far from town centre. Cleanest shower room I have ever seen. Whole room immaculately clean Three mins drive from the ferry terminal. This is a great find in the area and I highly recommend it. They have a car park but I simply used the ample free car parking at the front of the property. Thanks very much for a very pleasant stay. You really are a haven !
Se hospedó 1 noche en mayo de 2022
Respuesta de Sian T., el 18 jun. 2022
Hi Greg, thank you so very much for your perfect review, we greatly appreciate it. It was lovely to meet you and we hope to see you again soon. Best wishes The Haven, Holyhead.

8/10 Bueno

MICHAEL

Se hospedó 1 noche en mayo de 2022
Respuesta de Team Haven, el 23 may. 2022
Thank you 😊

8/10 Bueno

Adrian

Se hospedó 1 noche en abril de 2022
Respuesta de Team Haven, el 17 may. 2022
Thank you for your review score. Best regards Sian and Phil.

8/10 Bueno

Gaynor

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would recommend for a lovely stay holyhead.
Location of Haven guest house is excellent its near the harbor & easy to find. There's free parking in front of the guest house. We received a warm welcome & stayed in room 4, (very spacious & has a window seat which over looks the harbor), Its lovely & clean with modern décor . There are places to eat within walking distance (would highly recommend 'Mandarin Royale'). We thoroughly enjoyed our stay & would definitely return.
Se hospedó 1 noche en abril de 2022
Respuesta de Team Haven, el 17 may. 2022
Thanks for taking the time to write a detailed review, much appreciated. Hope to see you again soon. Best regards Sian and Phil

10/10 Excelente

Ted

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2022

8/10 Bueno

Huiping

Se hospedó 1 noche en febrero de 2022
Respuesta de The Haven , el 10 mar. 2022
Thank you for taking the time to complete a review.

10/10 Excelente

Royce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight Stay
This was a stop over stay. The accommodations were fine.
Se hospedó 1 noche en enero de 2022
Respuesta de Sian, el 24 ene. 2022
Thank you Royce for a great review, it was lovely to meet you and we would love to see you again sometime soon.

10/10 Excelente

Eva

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice place
The stay was very good. The owner is totally friendly and was very accommodating.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Sian, el 27 dic. 2021
Thank you Eva for a lovely review, we greatly appreciate it. It was lovely to meet you. Hope to see you again soon. Best wishes Sian and Phil

10/10 Excelente

Alfred

Se hospedó 1 noche en diciembre de 2021
Respuesta de The Haven., el 9 dic. 2021
Thank you Alfred, for your great review. Very much appreciated. Hopefully see you again soon. Christmas wishes Sian and Phil.

10/10 Excelente

WanTing

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Sian, el 21 ago. 2021
Thank you for your lovely review, much appreciated from all at The Haven.

10/10 Excelente

Graham

Se hospedó 1 noche en junio de 2021
Respuesta de Sian, el 21 ago. 2021
Thank you for your lovely review, very much appreciated from all at The Haven.

6/10 Aceptable

Adam

Le gustó: Limpieza y servicio y personal
Great hosts. Tiny bathroom
Nice clean room and excellent hosts, my only complaint was the size of the bathroom in room #4 (single room). Probably fine if you're shorter than 6ft tall, but if you're taller good luck not bashing your knees on the wall when sitting on the toilet.
Se hospedó 1 noche en junio de 2021
Respuesta de Phil and Sian, el 16 jun. 2021
Hi Adam, as you are approximately 6’ 5” booking our smallest room was probably not such a good idea. We have other larger rooms for your stay next time. Thank you.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Small bedrooms with bathroom almost in bed.😒
Se hospedó 3 noches en mayo de 2021
Respuesta de Sian, el 1 jun. 2021
Thank you for taking the time to write a review. As this is anonymous, I can only assume you booked our smallest and cheapest single room. Next time you stay, why not treat yourself to one of our larger rooms. Best regards Sian 😊