My family of four stayed at this rental 4 nights. We tried to highlight the pros/cons that were most relevant to us, but keep in mind that everyone has different comfort levels, and we absolutely did enjoy our stay.
Pros:
Manager Heather is exceptional - responsive, kind, thoughtful. We messed up and showed up too early. She and the cleaning professional appeared initially flustered, but they kindly accommodated us when they did not have to. Heather also answered all questions via email that we had, and quickly. Location - walk to amazing farmersʻ market, coffee shop, ocean. Kitchen - had everything you could need - pots, pans, blender, coffee maker, utensils, portable dishes, dishes, large fridge, all appliances. Size - perfect for our family of four. Noise level - one night was noisy (remedied by my husband just talking to a neighbor over the balcony), but others were not at all. Although basically sandwiched between two parking lots (one for the condo, one for the neighboring complex), youʻd never know because the trees blowing in the wind and the sound of the ocean block out most noise and trees make a pleasant view. Complex View – Whale watching is a short walk away!
Cons:
BEDS - Beds were horrible. The bedroom bed was rock hard, and the living room sofa bed was basically a memory foam topper on an old lumpy sofa bed mattress that tilted toward the head of the bed, so you sleep with your head lower than your feet. Luckily, my kids can sleep anywhere. Beds can make or break your stay, and the adults did not sleep well at all.
Cleanliness - The cushions on the chairs, the decorative pillows on the bed, some of the sheets in the closet, towels (bath and beach) showed wear and stains. Chair cushions looked dirty. When I saw the decorative pillows looking soiled, I asked about the comforters and how often they were changed out. I was told every month. Everyone has different comfort levels, but that grossed me out. However, the cleaning professional gave us clean comforters, and the manager instructed me that a clean comforter was in the closet. If I didnʻt ask though... The woman cleaning tried to say that our bodies donʻt touch comforters. They do in my house! The unit needed a regular deep clean to clean wall stains, dirt/dust under furniture and on baseboards. With overall TLC/deep clean, getting rid of soiled cushions/pillows, and a change of beds (at least a topper in the room), weʻd give 5/5 stars instead of 3/5.