The customer service that we received from My Perfect Stays was truly exceptional. We had some logistical issues upon arrival to Maui, and Zac from My Perfect Stays went above and beyond to sort everything out. He checked in on us to make sure that we were comfortable, and if we had any concerns, he was always available. We would certainly recommend this company to anyone planning a trip to Maui.
The location at Papakea was also so, so wonderful. The place was clean and well-stocked with items ranging from beach towels to a rice cooker that made our week-long stay comfortable and convenient. Small details go a long way, and that was certainly the case for My Perfect Stays -- from complimentary kona coffee to spotlessly clean bathrooms.
The resort was right in front of the ocean and beautifully maintained. It's quiet and peaceful, and you hear the ocean waves and birds chirping right outside the window. (One thing that I loved about this place was the relaxed environment -- it's family friendly, and people are quietly lounging by the ocean, strolling along the beach at sunrise, sipping coffee and reading on their balconies; no loud yelling and partying. We left this place feeling rejuvenated and refreshed.) There are also multiple pools and jacuzzis on the property so you don't have to worry about things getting crowded. The maintenance staff was also very friendly and helpful.
This place was so beautiful that we spent a couple of days just hanging out at the resort, playing in the pools and watching the sunset right outside our door. No need to drive to the beach (although if you do, it's a pretty short drive -- the location is very convenient.)