10/10 Excelente
Bruce K.
11 ago. 2025
The room was great! However our check in experience was terrible. The front desk staff was very rude and unprofessional. We arrived at the property in the late evening due to the tsunami warning. The front desk staff told us the elevators were turned off due to the tsunami warning so that meant my family and I would have to access our room via the stairway. When I informed them that was unacceptable (because that meant hiking 38 floors with 4 suitcases), the front desk staff very rudely told me 'that's the way it goes'. Eventually the building mgr. allowed us to use the elevator to access our room. We were grateful that he had enough common sense to help us.
Bruce K.
Se hospedó 7 noches en julio de 2025