2/10 Terrible
Stephanie
Viaje en grupo
26 nov. 2025
No le gustó: Limpieza
The property manager was very unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The day we arrived, the shower was flooded and security had to come up and down draining it at 1:30am. Host was unresponsive and we were left without a shower for 3 DAYS before we decided to check out early from our 7 night stay and book somewhere else. Security had to keep coming to drain it every night of the 3 nights we stayed, and they told us the host knew about the situation before we arrived. Wasn't until after the 4th day that she messaged us that she had another unit available, by that time it was too late. Gave us a refund for the for the 4 nights we didn't stay and 30% from the 3 nights we did, but refund still came out to less than half the amount we paid. When asked for an itemized receipt of the refund, she stopped replying. Dishes in the kichenette were dirty too.
Stephanie
Se hospedó 7 noches en octubre de 2025