Check-in fuera del horario establecido sujeto a disponibilidad
Edad mínima para hacer el check-in: 18 años
Check-out
Check-out antes de las 10:00
Check-out sin contacto
Instrucciones especiales de check-in
Esta propiedad no cuenta con recepción.
Los huéspedes deben contactar con anticipación al hospedaje para recibir las instrucciones sobre el check-in.
Contacta a la propiedad, como mínimo, 24 horas antes de tu llegada para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.
Si tienes previsto llegar después de las 19:00, contacta a la propiedad con anticipación. Utiliza la información de contacto incluida en la confirmación de la reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Remodelaciones y cierres
Esta propiedad permanecerá cerrada desde el 2 de mayo de 2024 hasta el 30 de abril de 2026 (fechas sujetas a cambios).
Mascotas
No se aceptan mascotas
Niños y camas adicionales
Los niños son bienvenidos.
Formas de pago
Información importante
Opciones extra
Cargo por estacionamiento: GBP 5 por día
La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.
Información importante
Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito y tarjetas de débito. No se acepta efectivo
No se permiten fiestas ni eventos de grupos
El equipamiento de seguridad de esta propiedad incluye detector de monóxido de carbono, extintor de incendios, detector de humo, sistema de seguridad y botiquín de primeros auxilios
Avisos importantes
Esta propiedad no tiene elevador
Preguntas frecuentes
¿Lenton Lodge Guest House acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en Lenton Lodge Guest House?
El estacionamiento está disponible por GBP 5 por día.
¿A qué hora es el check-in en Lenton Lodge Guest House?
Inicio de check-in: 14:00. Fin de check-in: 19:00. Es posible hacer el check-in después de la hora establecida, en un horario limitado.
¿A qué hora es el check-out en Lenton Lodge Guest House?
El check-out es a las 10:00.
¿Dónde se encuentra Lenton Lodge Guest House?
Esta casa de huéspedes se encuentra en Horley, a 0.6 km de Teatro Archway, y a 5 km de Parque empresarial Manor Royal y Museo de aviación de Gatwick. East Surrey Hospital y Cineworld Crawley también se encuentran a 10 km (6 mi). Estación de tren Horley se encuentra a 9 min caminando, y Estación de tren de Gatwick Airport se encuentra a 23 min a pie.
¿Puedo cancelar mi reservación de manera gratuita y recibir un reembolso total?
Sí, esta propiedad ofrece cancelación gratuita en tarifas de habitación seleccionadas, ¡porque la flexibilidad es importante! Consulta la política de cancelación de la propiedad en nuestro sitio para obtener más información sobre cualquier excepción o requisito.
Opiniones
Opiniones de
3.6
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
3.2
Limpieza
3.6
Servicios
4.4
Servicio y personal
3.2
Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 2 de 105 opiniones
10 - Excelente
2
Puntuación de 8, es decir, Bueno. Basada en 11 de 105 opiniones
8 - Bueno
11
Puntuación de 6, es decir, Aceptable. Basada en 10 de 105 opiniones
6 - Aceptable
10
Puntuación de 4, es decir, Malo. Basada en 16 de 105 opiniones
4 - Malo
16
Puntuación de 2, es decir, Terrible. Basada en 66 de 105 opiniones
2 - Terrible
66
Opiniones
Opinión verificada
8/10 Buena
Barry
2 mar. 2024
Le gustó: Servicio y personal y comodidad de las habitaciones
Douglas was very nice and helpful
Barry
Se hospedó 1 noche en febrero de 2024
Opinión verificada
2/10 Terrible
Jamie
1 sep. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The rooms are disgraceful mold everywhere and rotten kitchen surfaces
Jamie
Se hospedó 1 noche en agosto de 2023
Opinión verificada
2/10 Terrible
Azam
1 mar. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
Worn out house
Azam
Se hospedó 1 noche en febrero de 2024
Opinión verificada
2/10 Terrible
Michael
8 ene. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was dirty stayed three days towels we’re not changed bedding not changed had buy bottle sponges and flash spar to clean the bathroom public hair in sink no heating
Was given a little heater that did knowing to warm the room if hadn’t been essential to stay there would walked out
Michael
Opinión verificada
4/10 Mala
baha
1 may. 2023
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Welcoming and helpful host
Unfortunately room is in a dire condition.
Toilet dirty,sink loose about to fall
Bedsheets although clean however visible stains. Same with the towel
baha
Se hospedó 1 noche en abril de 2023
Opinión verificada
4/10 Mala
Kevin
7 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointed
Mildew on the walls, especially in the shower, stained towels... Drafty windows that seem weak barrières against exterior noise. Needs attention to render the comfort level acceptable.
Kevin
Se hospedó 1 noche en julio de 2023
Opinión verificada
2/10 Terrible
David
3 mar. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No hot water bathroom dirty with mold every where no heating smells the list goes on
David
Se hospedó 1 noche en marzo de 2023
Opinión verificada
2/10 Terrible
Antony
20 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
AVOID AT ALL COSTS. derelict building. Mould, damp, insects crawling around everywhere. By far the worst place i have ever been in. Could'nt stay. Turned round and walked out. Slept in the car. Absolutely awful
Antony
Se hospedó 1 noche en julio de 2023
Opinión verificada
8/10 Buena
Antonie
16 mar. 2023
Le gustó: Servicio y personal
Huge cold in my room, no heaters or something.
Antonie
Se hospedó 1 noche en marzo de 2023
Opinión verificada
2/10 Terrible
JM
12 sep. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The apalling mess that was Lenton Lodge
The only decent thing about my stay was the owners leaving a key, as l was very late arriving! The whole house smelled unpleasant. There was no running water to the sink in my room. The shared bathroom was a mess. The whole place was run down, and in need of a good clean and update. Granted, it was cheap ... but l won't ever be going back.
JM
Se hospedó 1 noche en septiembre de 2023
Opinión verificada
2/10 Terrible
janice
8 oct. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There were no pictures other than the outside of this property and now I know why. It was dirty, rundown, unclean, moldy, and stinky. We vacated the property as it was unsafe for our health. There were probably bedbugs too!!Im disappointed that Expedia didn’t reimburse the money that I paid to stay in this filthy place.
janice
Se hospedó 2 noches en octubre de 2023
Opinión verificada
2/10 Terrible
Patrick
5 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No reception. I arrived at 20.00 . The front door was open. No one or no instructions on where my room was. I had to guess it was a room with a key in the door. Room was cold- no heating. Towel was dirty. Bathroom was filthy.
Patrick
Se hospedó 1 noche en marzo de 2024
Opinión verificada
2/10 Terrible
Carter
26 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Never ever stay here. Expedia take this off your website. It is so unsafe my uber driver walked me to to door because he was scared for me. Nasty place. Barricaded the door at night because I was so terrified. Did not leave because I did not want to go anywhere in the dark near that house. Manager contacted me afterwards “wishing to know me better.” Do yourself a favor and spend a little more on a better place.
Carter
Se hospedó 1 noche en abril de 2024
Opinión verificada
2/10 Terrible
Christopher
2 jul. 2023
No le gustó: Limpieza y condiciones de la propiedad
On arrival i thought the property was derelict over grown junk laying about,The parking area was rolled hardcore The net cutains look like they have been hanging for 20 years some in rags and black with dirt, inside was no better the place is so run down look lieke its never cleaned, the bathroom is disgusting the toilet was brown from the top down as was the room and shower,Just dont go there its terrible waste of money.
Christopher
Se hospedó 1 noche en julio de 2023
Opinión verificada
2/10 Terrible
Cliente verificado
22 jun. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
DISGUSTING
Absolutely disgusting room. Bathroom was filthy, toilet had poo stains, sink had clumps of hair all around the sink and in the drain. Cobwebs everywhere throughout the room and it smelt of mould very strongly. Genuinely concerned about the health and safety of people staying here. Cobwebs on the pillows, hair in the sheets. Stay away from this place. Full negligence from the people who own this. Disgusting
Cliente verificado
Se hospedó 1 noche en junio de 2023
Opinión verificada
2/10 Terrible
darlene
21 sep. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
DO NOT STAY HERE!
We arrived to our keys on the porch behind a small box, in our room was a very dirty carpet, dirty coffee cups, dirty water glasses, garbage on table from used sugar packs, unbelievably dirty shower, black dirt surrounded drain and in walls, spider ens and dirt on walls and by bed etc. cigarette burns on duvet, and dirty as well. Curtains half hanging off windows.
darlene
Se hospedó 1 noche en septiembre de 2023
Opinión verificada
2/10 Terrible
Cliente verificado
1 jun. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The moment I enter the driveway I tough I am in a horror movie. The minute I entered the house, oh lord I realize I did a massive mistake renting room in there. The whole place maybe never has been cleaned or at least for the past one year, everywhere thousand spider webs, dirt, dust etc. the shower wasn’t working at all in the room as it was “en-suite”… I really would never go back there and never recommend this terrifying place.
Cliente verificado
Se hospedó 1 noche en mayo de 2023
Opinión verificada
2/10 Terrible
Todd
23 sep. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is in a nice area, easily walkable to airport and restaurants but the toilet and washroom are discussing and filthy with no toilet paper at all. I could not use it at all. The actual room is unmaintained, the internet did not work or the broken computer monitor that was for watching tv. Most biggest problem that should never be is the washroom.
Todd
Opinión verificada
2/10 Terrible
David
28 feb. 2020
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't go near it.
This olace is disgusting. No towels in room or bathroom. Looked under sink and wall was covered on black mold and stinky. Window frames covered in black mold. Kettle was filthy and used tea bags beside it. Hair in the drinking glass. Spagetti noodles stuck in the sink drain. Carpets stained and smelly. I was afraid to stay but prebooked online. Got out as fast as possible.
David
Se hospedó 1 noche en febrero de 2020
Opinión verificada
2/10 Terrible
C. Yazmin
12 oct. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was filthy, i didn't want to touch anything. The whole room smelled like urin, in particular next to the bed. There was a wind current even though the window was closed, so it was extremely cold, there was no heating system.
The ad said I would het a king size bed, but i got a bed for kids. The bathroom was the most disgusting one, i didn't even dare to use the toilet, it had feces all over. I know it was cheap, but that doesn't mean it has to be completely unhygienic. This place should not be operating.
C. Yazmin
Se hospedó 1 noche en octubre de 2022
Opinión verificada
4/10 Mala
Cliente verificado
18 abr. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not great...
I should have read reviews before staying.
Read everyone else's, its pretty much summed up by all who have stayed.
Its cheap for a reason.
damp, cold, no vacuum cleaner or cleaner in sight, shower disgracefully unhygienic with other human hair (or animal) clogging the drain, single glazing, gusty - the list goes on.
Plenty of potential as a guest house but requires the owners to spend some money on the place to bring it up to a reasonable standard.
could have easily walked off after seeing the accommodation, but stayed due to circumstance with our flights the morning after.
Would not recommend until an overhaul of the place has taken place.
Disappointed.
Cliente verificado
Se hospedó 1 noche en abril de 2023
Opinión verificada
2/10 Terrible
Bianca
2 mar. 2024
Disgraceful
I received an email with instructions for checking in between 2-7 pm, I emailed back as I was arriving at 9 pm and needed instructions for that. No response and I called 10 times to arrange and no response either - concerned I wasn’t going to be able to get in I booked somewhere else. I contacted hotels.com for assistance and they were hopeless too
The property eventually messaged me back at 8 pm and refused to take any responsibility for their lack of response. After seeing the reviews on here, I’m glad I didn’t go as the place sounds like from an horror movie and the treatment from the owner matches all the reviews below
Bianca
Se hospedó 1 noche en marzo de 2024
Opinión verificada
2/10 Terrible
Christine
1 ago. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Would not recommend!
Very rundown property and building. Stayed one night and really wanted to leave and check in somewhere else.
I have never felt this way at any other location.
The man who checked us in was unkept and although tried to be friendly he made us very uncomfortable.
We did not feel comfortable using the shower so can’t say if it worked.
There was no soap to wash our hands or any toiletries.
We only had 1 towel that was super rough and abrasive.
There was no garbage can.
It was difficult to access the front door as the area between was torn up.
Definitely no enhanced cleanliness measures, 32 inch TV etc as described.
I will say that the wifi did work, we could lock the door, and the white bed sheets appeared washed and we had toilet paper and running water. It wasn’t a king bed as advertised but a double but we managed.
Christine
Se hospedó 1 noche en julio de 2022
Opinión verificada
2/10 Terrible
Stuart
11 mar. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oh dear.
Me and my pregnant partner booked an evening here just to get a change of scene for the evening.
Upon arrival I was asked to guess which room we were staying in. Once we got passed this comment, we were told to not use the electric heater unless completely necessary as the price of electricity is very high!
This was only the tip of the iceberg.
Upon entering the room we were absolutely disgusted at the state.. mould everywhere, unclean cups and in all honesty the room was falling to bits.
We decided to vacate asap and sought refuge in the local travel lodge. For an extra £20 per evening.
In my haste to leave I took the key with me which I posted the following morning.
Unfortunately I would not recommend staying here unless the place has a massive overhaul. Possibly we were in one of the lesser looked after rooms. However would never ask my partner to put up with this in her state as I could see the disgust in her face.
I don’t even think the proprietor knew we did not stay as he was messaging for his key back.
Had he looked at the front door it would have been evident.
Stuart
Se hospedó 1 noche en marzo de 2024
Opinión verificada
4/10 Mala
Miren
2 jul. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Aunque fuera para pasar una noche no la recomendaria ya que estaba muy sucio. Puñado de pelos en el baño, arañas, todo grasiento y poco limpio