2/10 Terrible
Renee K.
6 sep. 2025
No le gustó: Limpieza
House was beautiful and in a great location. Inside appeared well maintained and clean. Our goal, after our trip to get there, was to hit the pool. Decided against it as the back deck was filthy and furniture also not clean. We decided to have dinner, turned on kitchen lights and that’s when all hell broke loose. Small black bugs began swarming, in our faces on the food, on the walls, counters, floor. Could not eat dinner in this house. Called Vacasa and while several agents were good, local customer service the worst. We requested they come look at what was going on and they refused. Calls started a bit after 6 and continued until after 11pm with no resolution. Ate croissants wrapped in paper towels to keep bugs off and went to bed, and left the next morning. I have just discovered that I have been charged for the night's lodging. The audacity is unbelievable!!
Renee K.
Se hospedó 1 noche en septiembre de 2025
