6/10 Aceptable
Andrea B.
11 jun. 2025
Family vacation
We were not told in the listing that the AC couldn’t go under 72, which in the summer it’s already hot so it was hot when sleeping due to this. The front door broke and we were unable to get back into the house, had messaged them, was told someone would be out in the morning, no one came so a second message. Mold in the washer along with a smell. Ants were in the kitchen and in the tunnels. Found trash in the bunk beds. Did not have anything about the pool being shared, neighbors kept throwing trash over the wall into the pool while we were in it. The access “code” to get to the pool is useless as it doesn’t actually lock. Unless you lock it from inside the pool area other people renting the other houses can get onto your patio. We still had a good time but when I communicated multiple times with the owner I did not get a response at all, we checked out a day early due to plans changing and got check out instructions late the day before so we were already gone. I had let them know again we were gone and still no response. Make sure you update your add, we booked this place for kids and they were disappointed they couldn’t go in the tunnels because of ants and trash in them. The ice machine has also been broken for over a year.
Andrea B.
Se hospedó 6 noches en junio de 2025