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Opiniones de Pier South Resort, Autograph Collection by Marriott

4 out of 5
Pier South Resort, Autograph Collection by Marriott
800 Seacoast Dr, Imperial Beach, CA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 558 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 232 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 103 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 48 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 59 de 1000 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manuel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Pier South , el 12 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Êdgar

Le gustó: Limpieza, servicio y personal, servicios
best option
Se hospedó 3 noches en noviembre de 2023
Respuesta de Pier South , el 11 nov. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

2/10 Terrible

Sergio Bruno

No le gustó: Servicios y condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Vanessa

Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Adrian

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación frente al mar y las instalaciones amplias y cómodas no me gustó que te cobren el estacionamiento
Se hospedó 2 noches en febrero de 2022

4/10 Malo

salejh

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
decepcionante ¡¡¡¡
el hotel se encuentra sin personal y esta muy mal cuidado ,en la zona donde se encuentra no hay nada , aunque cuenta con magnifica playa por no tener personal , no hay toallas ,limpieza etc...
Se hospedó 4 noches en julio de 2021
Respuesta de Luis Sarabia- Front Office Manager , el 8 ago. 2021
Le agradezco que se tome el tiempo para dejar esta reseña, pasaré esta información a los canales adecuados para que podamos evitar que esto vuelva a ocurrir en futuros huéspedes. Debe haber personal disponible para ayudarlo las 24 horas del día, pero se limita a los servicios diarios de limpieza.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2021

10/10 Excelente

GABRIEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel
Se hospedó 2 noches en febrero de 2020
Respuesta de Todd Husted, General Manager, el 19 feb. 2020
Thank you so much for submitting your perfect 10 rating!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Turistas ruidosos hablar a recepción para que los callen
Se hospedó 3 noches en junio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019
Respuesta de Todd Husted, General Manager, el 9 abr. 2019
Thank you for submitting your 5 star rating!

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Espectacular.
Espectacular! la habitacion maravillosa, la vista hermosa, la tranquilidad sin igual, la playa muy limpia, el restaurante delicioso. Solo tener en cuenta el estacionamiento ya que a pesar de pagar una tarifa considetable no esta incluido, pero volveria mil veces.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Todd Husted, General Manager, el 19 sept. 2018
¡Gracias por enviar una crítica tan maravillosa! Estamos emocionados por su visita de regreso

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Mi estancia en Pier South
El Hotel está muy lindo, las habitaciones muy cómodas los empleados de la recepción muy bien. Excepto que no puedes descansar, se oye todo lo que pasa en el piso de arriba, las 2 primeras noches hubo ruidos desde la noche hasta la madrugada, la tercera estaba tan cansada que caí muerta y ni oí. No se me aviso hasta que me mandaron la confirmación de los 20 dolares de cargo diarios. El valet parking otros 25 diarios, porque alrededor del hotel no puedes dejar tu auto estacionado en la noche. Alrededor del hotel no hay nada que valga la pena. algunos empleados del Valet (Erick) bastante desatento. tienen qué mejorar!
Se hospedó 4 noches en mayo de 2018
Respuesta de Todd Husted, General Manager, el 4 jun. 2018
Gracias por enviarnos tu opinión honesta. Agradecemos los elogios para el personal, sin embargo, vamos a considerar la atención del servicio de valet. Nos mantenemos a un nivel mucho más alto y esperamos brindarle una mejor experiencia cuando regrese.

10/10 Excelente

fanny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un hotel hermoso y cómodo
Excelente, me gusta mucho .

10/10 Excelente

sergio omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy lindo hotel y de destacar a la Sra Gabriela que me soluciono un problema de la habitación rápidamente y de manera eficaz

10/10 Excelente

fanny, Phoenix AZ

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Doctora Fanny Doran
Me gusto muchísimo el Hotel, su servicio excelente y la ubicación de lo mejor

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Hotel!!
Excelente hotel!!!! Atención excelente!!! Al frente de la playa!!!

10/10 Excelente

Ruth

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Pier South , el 21 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Ruth

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome beachfront view, walkable to nearby shops and restaurants, close to the pier, onsite restaurant by the beach, nice pool area, friendly staff. Good for families.
Se hospedó 1 noche en mayo de 2024
Respuesta de Pier South , el 21 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Nora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It felt safe, everyone in the area not just staff made you feel welcomed! Our room was very clean it felt like a high end hotel at a decent price. I did not like that you were able to hear people on the room above and adjacent. It wasn’t too bad but able to hear them when sleeping was the only complaint I have. It happened maybe 5 or 6 times during our 24 hour stay. Otherwise it was good. I would stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Pier South , el 21 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Right on the beach with ocean views. Staff was friendly and helpful. No boardwalk right in front of the building so you could listen to the waves crashing while in your room. Room service wasn’t terribly expensive and was also quick. We will be going back.
Se hospedó 3 noches en mayo de 2024
Respuesta de Pier South , el 16 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Lisa

Le gustó: Condiciones de la propiedad
Every thing good it just the cooks burned are chicken and I managed for food over thirty years, rules of thumb if you wouldn’t eat it don’t serve it!! And a waitress took her time setting us !! When she had nothing to do but talk!! The rest of are stay is good
Se hospedó 2 noches en mayo de 2024
Respuesta de Pier South , el 16 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. We shared your concern with the restaurant regarding the food quality. We thank you for your feedback. Thank you,Hotel Management Team

4/10 Malo

Bharath

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Dirty room carpets and flies with a bonus of cleaning supplies cart making loud sounds
Se hospedó 2 noches en mayo de 2024
Respuesta de Pier South , el 14 may. 2024
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the cleanliness. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

8/10 Bueno

Erwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Pier South , el 14 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful room and ocean view and great hospitality staff! I just finding like the flies outside of my room and a few inside my room :(
Se hospedó 2 noches en mayo de 2024
Respuesta de Pier South , el 10 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Karalee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved our stay here. Ocean right out our balcony, fabulous food, we wish we could have stayed longer!
Se hospedó 3 noches en abril de 2024
Respuesta de Pier South , el 1 may. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

haiwen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room is very clean and super spacious with nice ocean view. Front desk staff are very pleasant and friendly. Tracey in the front desk is truly exceptional. She is so kind and goes above and beyond to make sure customers can have the best experience possible at the hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de Pier South , el 19 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is as wonderful as always
Se hospedó 3 noches en abril de 2024
Respuesta de Pier South , el 15 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

6/10 Aceptable

David

Se hospedó 2 noches en abril de 2024
Respuesta de Pier South , el 3 may. 2024
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with your stay.. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 Excelente

Douglas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Donnell is the most kind, thoughtful, helpful employee I’ve ever met in the hotel business. This hotel is so clean and beautiful. The rooms are spacious and newly decorated. The location is absolutely perfect right on the beach. I loved it!
Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South , el 8 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely phenomenal stay here. The service, the amenities, the walkability, and the beautiful beach made it such an amazing vacation.
Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South , el 3 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Richard

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you are looking at staying ON THE BEACH, this is a hotel that will not disappoint. Unfortunately there were No Swimming signs as soon as we hit the beach (no issue of the hotel itself). Walking the 1500' pier was a must. Quiet hotel in a safer neighborhood. Unless you valet, your only option was to park on the street. Very nice staff that was helpful and friendly. A little disappointed with the pool, but you are ON THE OCEAN so why do you need a pool anyway. Have fun and soak in the rays!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pier South , el 1 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Nicholas

Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South , el 1 abr. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Megan

Viaje en pareja
Le gustó: Servicios
Great spot to stay and wonderful service!! If you have transportation or are okay with ride sharing into other neighborhoods then you’re golden, as far as getting to great restaurants and activities, the area around the hotel is pretty lowkey, when it comes to “things to do”. Location is beautiful and when they say “ocean front, they mean it. If you’re just looking to go to the beach though. This is the spot!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pier South , el 28 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Pier South , el 26 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Kristen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great view from our 3rd floor “Ocean View” living room. Nice balcony with comfortable chairs on it. Living room comfortable and stylish design. Bedroom was separate and didn’t have view - it let in a little too much light since the window had shutters with gaps between the slats and the breezeway outside was lit. Fantastic Happy Hour sunset on the roof each night. Great customer set ice too - overall we had a fun getaway weekend!
Se hospedó 2 noches en marzo de 2024
Respuesta de Pier South , el 12 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Karen

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Pier South , el 4 mar. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Gabe

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view from the room was amazing
Se hospedó 1 noche en febrero de 2024
Respuesta de Pier South , el 12 feb. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Fernando

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great Hotel. Great friendly staff. They made the stay great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Pier South , el 6 feb. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Martin

Le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en enero de 2024
Respuesta de Pier South , el 26 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Christian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place incredible view decent facilities
Se hospedó 1 noche en enero de 2024
Respuesta de Pier South , el 22 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Erik

Se hospedó 1 noche en enero de 2024
Respuesta de Pier South , el 22 ene. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Pier South , el 12 feb. 2024
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

4/10 Malo

Jared James

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Pier South , el 31 ene. 2024
Dear Guest,I am very sorry to hear that you didn't enjoy your stay with us. We strive to make every guest encounter a positive and memorable one. We regret that we missed the mark on your most recent stay with us. I understand that you were dissatisfied with the overall stay based on the scoring. I want you to know that we are using this feedback to improve our guest experience in the future. Thank you again for taking the time to provide us with valuable feedback. Thank you,Hotel Management Team

10/10 Excelente

Keoa

Le gustó: Limpieza y servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pier South , el 23 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Terry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pier South , el 19 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pier South , el 15 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

8/10 Bueno

Heston

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ocean front ciews
Great stay. Check in staff were wonderful. Amazing room, love staying here. Breakfast at restaurant was excellent. Elevator was out and we were on 4th floor, so a little bummer. All in all very great
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pier South , el 5 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area. We apologize for any inconvenience the elevator outage has caused. Thank you,Hotel Management Team

10/10 Excelente

Ivan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cute
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pier South , el 1 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team

10/10 Excelente

C., Reston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, amenities and service Highly recommend.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Pier South , el 1 dic. 2023
Dear Guest,Thank you so much for the great review! We are so happy to hear that you enjoyed your stay with us and we can't wait to welcome you back on your next visit to the area.Thank you,Hotel Management Team