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Opiniones de Homewood Suites by Hilton Indianapolis-Downtown

3 out of 5
Homewood Suites by Hilton Indianapolis-Downtown
211 S Meridian St, Indianapolis, IN

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 694 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 208 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1000 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Daniel

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo unico que no me gusto fue las demas personas que se hospedaron y tenian niños y estaban haciendo mucho ruido en la madrugada. Creo el hotel podria poner mas atención a eso para el mejor descansó de todos los huéspedes
Se hospedó 1 noche en octubre de 2023
Respuesta de Justin Weaver Assistant General Manager, el 8 oct. 2023
Dear Daniel:Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback and apologize you were disrupted by other guests noise. This is something that should've been an easy fix with our security team so I apologize you were disrupted. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. Thank you again and we hope you will consider staying at Homewood Suites in the future.Sincerely,

10/10 Excelente

Mario

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien
Todo bien
Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Sedley

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Ada

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2021
Respuesta de Hunter Smith, el 17 ene. 2022
So glad to hear you had an amazing stay!

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2021

10/10 Excelente

Cindy, Indianapolis

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful suite!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 12 may. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 12 may. 2024
Thank you so much for this review. We really appreciate you being a guest. We’re here for you anytime.

10/10 Excelente

Todd

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic rooms.
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 8 may. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and wonderful stay!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 8 may. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

10/10 Excelente

Lindsey

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property has parking close, facility is spacious and very clean. The pool was fantastic. Check in was easy and staff was friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 28 abr. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 15 abr. 2024
We are so grateful for your review. Thanks for sharing your rating with us and the community.

10/10 Excelente

Robin

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 15 abr. 2024
Thank you so much for this review. We really appreciate you being a guest. We’re here for you anytime.

10/10 Excelente

Adam

Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 8 may. 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are amazing, best I’ve seen in a while.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 14 abr. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Homewood suites Downtown Indianapolis.

8/10 Bueno

Marvin West

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very up to date and clean. Walking distance from a lot downtown. Parking i found across the street. $40 for 24 hours, Our room had everything, fridge, stove, utensils, The pull out couch was very hard,
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 13 abr. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excelente

Stephanie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms were nice and clean, valet was convenient and quick.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 10 abr. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis.

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great surface and clean rooms!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 10 abr. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Homewood suites Downtown Indianapolis

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 10 abr. 2024
We are so grateful for your review. Thanks for sharing your rating with us and the community.

10/10 Excelente

Karen, Knox

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very large rooms.
Se hospedó 2 noches en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 13 abr. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excelente

Carolyn

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family of 6 absolutely loved this facility! The tall ceilings in the suite gave us the illusion of a bigger room, so we weren't cramped at all. We will book again for our next trip!
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 7 abr. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

8/10 Bueno

Deanna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall everything was great except for getting back to the room Saturday night street was blocked off
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 7 abr. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excelente

Amber

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was easy to get to the stadium
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 5 abr. 2024
Thank you for your review. We are happy to hear that you enjoyed your stay with us. Hope to see you again.

10/10 Excelente

Jasmita

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 15 abr. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

8/10 Bueno

Tamara

Se hospedó 3 noches en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 23 abr. 2024
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. We really appreciate you being a guest. We’re here for you anytime.

8/10 Bueno

Judah

Viaje familiar
Le gustó: Limpieza y servicios
Very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 30 mar. 2024
Thank you for your review. We will share this with the hotel team to let them know how we are doing.

10/10 Excelente

Steve

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Front Office Manager Cynthia Bunch, el 30 mar. 2024
Thank you for your review. We will share this with the hotel team to let them know how we are doing.

10/10 Excelente

Lisa

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful room! Great location! Walk to restaurants and bars! Decor was great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 29 mar. 2024
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to the Homewood suites Downtown Indianapolis.

8/10 Bueno

Amber

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Beautiful building. Breakfast is good. Coffe was good. Staff is friendly. Suite that sleeps 5 with the pull out couch was super nice. Very spacious. The area was loud and brought the cops with sirens all night long making it difficult to sleep. The pool room was super warm and felt nice. Unfortunately the pool was freezing and within a few minutes my friend got a giant hair ball wrapped around her toe. The room otself was great. The bathroom door is a barn door and in theory its great.. but its so heavy. There's no handle on the inside👀 Has to be fixed. Very difficult to open from inside. Overall, its a yes for me.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 25 mar. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 20 mar. 2024
Thank you for taking the time to leave us a review. We cannot wait to see you again at the Homewood Suites Indianapolis downtown.

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Big, beautiful rooms. The Front Desk manager was kind enough to walk us to our room after a key malfunction, to make sure we didnt have to walk back!
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 16 mar. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis.

8/10 Bueno

Jordan

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 31 mar. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

10/10 Excelente

Lloyd, Attica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Second time staying here. Right in the middle of everything.
Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 10 mar. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis.

10/10 Excelente

Penni

Se hospedó 1 noche en marzo de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 24 mar. 2024
Thank you so much for this review. We really appreciate you being a guest. We’re here for you anytime.

10/10 Excelente

tyler

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice very clean the room was perfect! Wish I could have stayed for another night. Hotel had free breakfast and it was delicious
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 28 feb. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

8/10 Bueno

Morgan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall a very nice hotel. Very clean room and nice staff. Only complaints were the noise level outside our room (yelling and screaming outside from 2am on), maid knocking on the door every thirty minutes after 9am to see if we had left (check out wasn’t until 11am) and the room being very cold despite turning up the temperature several times.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 16 feb. 2024
Thank you for your review. We will share this with the hotel team to let them know how we are doing.

10/10 Excelente

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Common areas of hotel not so good, but the room was really great. Very good location if going to Lucas Oil. Would stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 16 feb. 2024
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

2/10 Terrible

LaShandra

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Alecia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great ! Flawless I plan on coming back on my next trip to Indianapolis
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 14 feb. 2024
On behalf of all of us at Homewood suites Downtown Indianapolis I would like to thank you for sharing this great review about our hotel! We are thrilled that you enjoyed your experience.

10/10 Excelente

Jenna, Fort Wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I thoroughly enjoyed our stay at Homewood Suites. The room was clean and spacious. The continental breakfast was great. We felt safe with security checking room cards during the later hours. If we had to come up with one downside is there is only one elevator. But the stairs always an option!! We would love to return!
Se hospedó 2 noches en febrero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 12 feb. 2024
Jenna,On behalf of all of us at Homewood Suites Downtown Indianapolis I would like to thank you for sharing this review about our hotel! We are thrilled that you enjoyed your experience. Thank you again and have a fantastic day!

10/10 Excelente

Tyler

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were excellent. Many people around at night time.
Se hospedó 1 noche en febrero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 12 feb. 2024
Dear Tyler, We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon!

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The rooms were beautiful and comfortable. Loads of room and well updated. Close to all the Indy nightlife. Breakfast was excellent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 11 feb. 2024
Seeing that you had a great experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Homewood suites Downtown Indianapolis. We look forward to serving you for many years to come!

10/10 Excelente

Gary

.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Front Office Manager Cynthia Bunch, el 11 feb. 2024
Thank you so much for this review. We really appreciate you being a guest. We’re here for you anytime.

10/10 Excelente

Kurt

Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Manager , el 4 feb. 2024
Thank you so much for taking the time to leave us a review - it's much appreciated!

4/10 Malo

Amber

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 6 feb. 2024
Dear Amber, We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon!

4/10 Malo

jeremy

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
After getting to our room we found our toilet did not flush. There was no water pressure and no hot water for 2 hours. We were put in a suite with the thermostat not working and bathroom door was off the hinges. Had to switch rooms. Almost late for our dinner reservations due to this. Non friendly staff at the front desk that seemed inconvenienced with questions or requests. Beds were not comfortable. The room was otherwise clean. Hate to leave a review like this but the above was factual. Inconvenienced was an understatement.
Se hospedó 2 noches en enero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 29 ene. 2024
Dear jeremy:Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced a less than ideal stay. Your feedback is important as our goal is to ensure every guest feels at home while staying with us and I would definitely be passing these words along to ensure improvement where needed. We hope you will consider staying at Homewood Suites in the future. Sincerely,

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Front Office Manager Cynthia Bunch, el 4 feb. 2024
Thank you so much for taking the time to leave us a review - it's much appreciated!

10/10 Excelente

Matt

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 23 ene. 2024
Dear Matt, We appreciate your feedback and are glad you enjoyed your time with us! We hope to welcome you home again soon! Sincerely

6/10 Aceptable

Tracy

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff (specifically the front desk) was not as welcoming and helpful as I expected them to be. The lobby was always cold from the main doors constantly opening. No additional heaters set up which would have been helpful. The only thing they had was a tiny fireplace that did nothing. Our room was located on the first floor that overlooked a garbage alley filled with trash and homeless people that we could hear arguing/talking. It was a shock to be honest. Lastly, the beds were squeaky and not comfortable. Beds need to be replaced.
Se hospedó 3 noches en enero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 16 ene. 2024
Dear Tracy: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced a less than ideal time with us. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,

6/10 Aceptable

mahmoud, Evanston

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Place has unique rooms and the pool is nice, but the bathroom door for example didn’t lock and the pillows were a little uncomfortable. The big disappointment was breakfast, paying 200 a night, you would think that at least the dishes would not be styrofoam and the food would be a little better
Se hospedó 1 noche en enero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 13 ene. 2024
Dear mahmoud: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced less than ideal sleep with uncomfortable pillows and were disappointed with breakfast. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,

6/10 Aceptable

Jill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location and staff! Room was extra large and spacious with great kitchenette. Breakfast was wonderful!!!! Water pressure was terrible in shower and sink, pillows were huge and only one elevator for whole hotel which led to long waits...and had sign to socially distance but no one did because had to take elevator when it came. Stairwell available but tough for older guests.
Se hospedó 1 noche en enero de 2024
Respuesta de Justin Weaver Assistant General Manager, el 13 ene. 2024
Dear Jill: Thank you for taking the time to share your recent experience at our hotel. We sincerely appreciate your feedback, and we’re very sorry you experienced less a few hiccups with your stay. Your feedback is important as our goal is to ensure every guest feels at home while staying with us. We hope you will consider staying at Homewood Suites in the future. Sincerely,