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Opiniones de Hyatt Place Indianapolis Downtown

3 out of 5
Hyatt Place Indianapolis Downtown
130 South Pennsylvania St, Indianapolis, IN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 636 de 1009 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 206 de 1009 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 87 de 1009 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 32 de 1009 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 1009 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Jose

Viaje de negocios
Le gustó: Limpieza y servicio y personal
It seems like downtown Indy is dead, the property is fine, but thats it, fine, rooms seem old, building seems old, breakfast was good tho,
Se hospedó 2 noches en enero de 2024
Respuesta de Tim Ribich, el 25 ene. 2024
Thank you for taking the time to let us know of your recent visit. Please be assured I will share your comments with my team and we will take corrective action where needed. Again, it was great having you with us and we hope you will continue to use our hotel in the future.

8/10 Bueno

Cristina

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
la limpieza pudo haber sido mejor
Se hospedó 3 noches en mayo de 2023
Respuesta de GM, el 12 may. 2023
THank you for your feedback.

10/10 Excelente

Marcos

Se hospedó 1 noche en febrero de 2023
Respuesta de GM , el 20 mar. 2023
Thank you

10/10 Excelente

Juan

Se hospedó 1 noche en noviembre de 2021
Respuesta de GM , el 10 nov. 2021
Thank you for being our guest

10/10 Excelente

Lucas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de GM , el 8 sept. 2021
Thank you

10/10 Excelente

Sil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpieza, amabilidad, ubicación, instalaciones… todo excelente
Se hospedó 1 noche en agosto de 2021
Respuesta de GM , el 31 ago. 2021
Thank you

10/10 Excelente

maikel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de GM , el 16 sept. 2021
Thank you

10/10 Excelente

Edson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de GM, el 9 nov. 2020
Thank you

10/10 Excelente

Jenna, Fort Wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice stay, friendly staff. Decently clean rooms. Bathroom floor and shower weren’t the cleanest. Bedsheets were clean.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ralph

Le gustó: Limpieza, servicios, condiciones de la propiedad
Convenient
Se hospedó 5 noches en mayo de 2024

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We came to town to see The Fever play. This hotel is directly across the street from where they play. the hotel is clean and quiet. Even with a packed house, the room and hallways were nice and quiet. We ate at both restaurants one for lunch and one for dinner after the game and the food was better than expected. Several gluten free options available too! There is a great pastry shop for lattes and breakfast less than a block away as well. Nice hotel. Great location. Smooth quick elevators.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful easy and convenient trip
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Steven, Saint Charles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have never been disappointed when staying at a Hyatt hotel.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Tiffany

Viaje familiar
The Hyatt is located directly across the street from Gainbridge Arena which was perfect after the concert. For the cost of the stay the hotel was not that well kept/clean. The carpet in our room was stained and the bathroom sink drain didn't work properly. The windows were so dirty/grimy that it would leave a haze on any pictures that we attempted to take of Gainbridge's front entrance. When I booked the hotel it didn't state that I would be charged an additional $43 a night to park in the garage - I found this out from the lady at the desk who checked me in and acted like it was an inconvenience to give me details. She handed me the room key and never even told me what floor we were on. Not worth the amount that it costs for one night, in my opinion. With parking, it ended up being around $300 a night.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Amrit

Viaje familiar
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
Great location. Rooms were clean. Overnight parking was pricey.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Aayden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Melissa

Viaje familiar
.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Tassie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is right across the street from Gainebridge Fieldhouse. I felt very safe in this area. There are a ton of dining options that are walkable from the hotel also.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kristal

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were incredibly kind and helpful when our dinner order didnt get delivered. They made a call and got us something quick!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Tyler

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Georgianna, Huntington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Randall

Viaje en pareja
No le gustó: Limpieza
We dropped a contact holder in the bathroom, and an old gross pair of someone else's underwear was under the sink. Didn't notice till the morning as we were getting ready to leave from a concert from the night below. When we checked in on Saturday, we were told that the room key would work when leaving the parking garage in the morning. We paid for parking when we paid for the room when we checked in. The key didn't work. Then a snotty rude person came on the help line and said we had to pay $100 in order to leave or put our flashers on and back up with 5 cars behind me. When I started to tell her I couldn't back up, she just said you need to pay in order to get out and cancelled the call. We were very Thankful for a person going in. He swiped his pass card and got us out. Was not a happy camper.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Elizabeth

Very hard to find due to hotel signage not visible.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Ben

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding!
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Kris

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Casey, albuquerque

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean snd convenient to Gainbridge.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Omar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
*
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Jun, Las Vegas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

10/10 Excelente

YOSHIYUKI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean and good atmosphere.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Stradine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So good
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Ashley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Came down for FDIC and the hotel was beautiful! Blew my fiancé away with the valet parking and the room! Would stay here again if the opportunity arises!!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

chels

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This hotel is in a great location in downtown Indy. Right across the street from the Gainbridge field house and it’s a good view. Other than that nothing is really great about this hotel. The rooms are small, the staff made a point that the pool was heated and it was not. The elevators were very squeaky and shaky. Overall I would say only book this hotel if you are planning to attend a game at Gainbridge field house or you are going to the bars that are within walking distance otherwise it is very overpriced.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Jason

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Sheets were dirty upon folding over comforter to sleep( some hairs and weird smears). We also had housekeeping knock on our door at 9am waking up our children…not sure what the purpose was as they apologized right away. The pool could use a cleaning as there was some hair in water. Front desk was awesome and very accommodating as we were traveling with special needs children! Would definitely stay again minus the opening interruption.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bistro/bar was very convenient to be able to attend a concert at Gainbridge and then get a nightcap afterwards.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable and right across street from concert and sports venue, as well as walking distance to dining, shopping, and culture.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Greg

Viaje en pareja
Le gustó: Servicios
It was close to the venue for the concert we were attending
Se hospedó 1 noche en abril de 2024

2/10 Terrible

George

We had a a check in time of 3pm but rooms were still being cleaned we were not allowed to check in until after 9pm. The staff was overwhelmed and not equipped to handle the crowd on a Saturday.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sara

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kate

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Right across from Gainbridge, parking was easy & room was nice & clean
Se hospedó 1 noche en abril de 2024

4/10 Malo

denise

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Bryan, Mahomet

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay. Did not enjoy the pool as the water is chilly. Temp at 82F but still cold. Overall, good place to stay and close to everything.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Adam Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excerpt for the convaluted parking procedure ( if you pre paid ) the hotel was excellent. The pool was not clean.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Denise

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024

8/10 Bueno

john

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property is nice. Only irritation is Valet Parking is a bit stiff at $48/night.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Jennifer

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
We enjoyed our stay overall. Our complaint was that the pool is cold. Other than that the property was great and the staff were amazing.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

dan

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Easy parking. Good location
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Dew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024