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Opiniones de Hyatt Regency Irvine

4 out of 5
Hyatt Regency Irvine
17900 Jamboree Rd, Irvine, CA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 520 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 242 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 108 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 68 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 1003 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.6/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yamile

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio
Se hospedó 4 noches en diciembre de 2023
Respuesta de Rebecca, el 12 ene. 2024
Greetings Yamile,Thank you for providing 5 stars and for your recent stay with us. We hope to welcome you back again. Best regards, Rebecca

10/10 Excelente

Eleazar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hyatt Regency Irvine Team, el 16 sept. 2023
Thank you for choosing to stay with us at Hyatt Regency Irvine. We sincerely appreciate your trust and the time you took to share your feedback. We hope to have the pleasure of welcoming you back soon.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Bien el hotel, el Servido del personal no tanto, el estacionamiento no es muy seguro y tiende a llenarse los fines de semana si existe un evento en el hotel.
Se hospedó 4 noches en marzo de 2019

8/10 Bueno

Cliente verificado

Viaje en pareja
Bueno y cómodo Esta bien ubicado y el brunch del domingo esta muy bueno y la forma en que presentan las mimosas
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice hotel and clean, but I would advice to put in a sofa bed In the double queen bed rooms.
Se hospedó 1 noche en abril de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2019

2/10 Terrible

ma araceli

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es un hotel viejo camas muy chicas
Se hospedó 2 noches en abril de 2019

10/10 Excelente

james m

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Janet, el 23 may. 2024
Dear James,Thank you for taking the time to rate our property. We are thrilled with the rating you gave our Hyatt Regency Irvine! We hope to welcome you back again soon for another outstanding stay experience. Warm regards,

10/10 Excelente

james

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My Friend Daniel ,at the front desk , is An Amazing Individual.. Great Smile , Helpful , Cordial , And Really Cares About Your Stay at your Property .. He Is Outstanding .. I work at a 5 Star 5 Diamond Property and He Would Be An Asset To Any Team.. See You soon ….
Se hospedó 2 noches en mayo de 2024
Respuesta de Michaela, el 23 may. 2024
Dear James,I personally want to thank you for being our Guest at Hyatt Regency Irvine. I am pleased Daniel made such a positive impact on you and provided exceptional service with his smile, cordial personality and helpful nature. I am grateful for your time and review. I hope to have you back as our Guest in the near future. Have an amazing day my friend!

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Jamison, el 22 may. 2024
Hello Luis, Thank you for taking the time to leave a rating review of our hotel. We hope that you enjoyed your stay! We look forward to welcoming you again at Hyatt Regency Irvine! Best regards, Jamison

10/10 Excelente

Maria

Se hospedó 1 noche en mayo de 2024
Respuesta de Lindsey, el 21 may. 2024
Dear Maria,Thank you for your excellent rating. We are grateful to know you enjoyed your time with us. We hope to welcome you back.Best Wishes,

2/10 Terrible

Enrique, San Diego

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Lindsey, el 21 may. 2024
Dear Enrique,Thank you for your rating. We appreciate all guest comments and feedback. We hope to see you again. Best Wishes,

10/10 Excelente

abril

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved my stay and would stay here again !! Very clean !!
Se hospedó 1 noche en mayo de 2024
Respuesta de Lindsey, el 19 may. 2024
Dear Abril,Thank you for your rating. We are ecstatic to hear that your stay was wonderful. We hope to welcome you again soon!!Warm Wishes,

10/10 Excelente

Maliheh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Lindsey, el 19 may. 2024
Dear Maliheh,Thank you for your rating. We appreciate all guest comments and reviews. We would love to have the change to welcome you back! Best Wishes,

2/10 Terrible

Clyde

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Lindsey, el 21 may. 2024
Dear Clyde,Thank you for your review. We appreciate your business and hope to welcome you again. Warm Regards,

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Dacia , el 14 may. 2024
Hi Jesscia,Thank you so much for the 5-star review. We are so glad that your stay went well. We hope you visit us at Hyatt Regency Irvine again soon.Kind regards,

10/10 Excelente

Joanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Amazing Hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Krista, el 7 may. 2024
Hi there Joanna, thank you for providing your wonderful rating and review of your stay with us at the Hyatt Regency Irvine. We love to hear that you enjoyed our wonderful property, and we look forward to welcoming you back again in the future!Warm Regards, Krista

10/10 Excelente

Eloy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Rebecca, el 7 may. 2024
Hello Eloy,Thank you for your recent stay at Hyatt Regency Irvine. It was our pleasure to welcome you. We are so happy you enjoyed your stay. We hope to welcome you back again.Warm regards,Rebecca

10/10 Excelente

Chae won

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Ciara, el 2 may. 2024
Dear Chae won, Thank you for the amazing 5-star rating! We hope you enjoyed your stay and look forward to welcoming you again at Hyatt Regency Irvine!Kind Regards, Ciara

10/10 Excelente

Jack

Se hospedó 1 noche en abril de 2024
Respuesta de Veronica, el 21 may. 2024
Hello Jack! Thank you for sharing such an amazing star review! We are delighted that you enjoyed your stay with us at Hyatt Regency Irvine and thank you for being our guest! We do hope to have the opportunity to welcome you back in the future, so please feel free to contact us should you need any assistance.

10/10 Excelente

Kemi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean room with modern chargers for your tech
Se hospedó 1 noche en abril de 2024
Respuesta de Travis, el 1 may. 2024
Hello Kemi!Thank you for taking time to write a review of our hotel. It's great to hear you enjoyed the cleanliness of your room and the modern chargers. We look forward to having you stay with us again soon! Warm Regards, Travis

10/10 Excelente

VENKAIAH

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en abril de 2024
Respuesta de Angela S., el 30 abr. 2024
Hello Venkaiah,Thank you for choosing to stay with us and for taking the time to rate your stay experience. We hope you enjoyed our hotel and your stay. It would be our pleasure to welcome you back again. Best regards, Angela

10/10 Excelente

Hope

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay for one night, beautifully remodeled yet still under slight renovation. Miriam was very kind at check in. The market place in the lobby was very convenient, clean, and spacious. The market place had numerous drink and snack selections, food is also really good. The room itself was spacious, beds were very comfortable, room comes with a mini fridge and a coffee maker, no microwave (microwave is located in the lobby at the market place). Would definitely stay here again in the future.
Se hospedó 1 noche en abril de 2024
Respuesta de Lindsey, el 29 abr. 2024
Dear Hope,Thank you for your feedback. We are happy to hear that you enjoyed the options we have available at the Market Place. Thank you for sharing your insight on our cleanliness of our spacious comfortable rooms as well! We would love to have you stay with us again!!Warm Regareds,

10/10 Excelente

Johnny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great 😊
Se hospedó 1 noche en abril de 2024
Respuesta de Travis, el 1 may. 2024
Hello Johnny!Thank you for your review of our hotel. We are glad to know you enjoyed your stay with us and look forward to welcoming you back soon. Warm Regards, Travis

8/10 Bueno

Naoto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I didn't like how the hotel charges $40 for self parking! That should be included. That's something you won't know till you check in. Keep that in mind!
Se hospedó 1 noche en abril de 2024
Respuesta de Travis, el 1 may. 2024
Hello Naoto! Thank you for taking time to write a review of our hotel. We appreciate your feedback in regard to our parking charges, your feedback will be shared with our executive team as we continue to enhance our guest experience. Warm Regards, Travis

8/10 Bueno

MIRANDA YU JUAN

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 2 noches en abril de 2024
Respuesta de Melissa, el 28 abr. 2024
Hello Miranda Yu Juan,I hope you enjoyed your stay with us and come back to stay again soon! If you have any questions or concerns about your stay, please feel free to reach out to us via our social media channels. Best regards,

10/10 Excelente

Janet

Se hospedó 2 noches en abril de 2024
Respuesta de Shelly , el 17 may. 2024
Hello Janet! Thank you for your five-star feedback. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We hope to welcome you back for another wonderful stay in the future. Sincerely, Shelly

10/10 Excelente

Yanqiang, Mercer Island

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
New and clean.
Se hospedó 1 noche en abril de 2024
Respuesta de Tania, el 27 abr. 2024
Hello Yanqiang,Thank you for the 10 out of 10 rating. We are happy that we were able to make this an amazing stay for you. We appreciate you for choosing Hyatt Regency Irvine and we look forward to having you back as a guest.Warm regards,Tania

4/10 Malo

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I was in a tough spot needing immediate shelter with myself and three children. We’ve stayed many times at Hyatt hotels and have never been so dissatisfied. From the moment that I pulled up and was greeted by the valet attendant..I knew I had made a mistake in booking here. He let me know that I was parked in the VIP area and if I wasn’t going to pay $47 to valet park that I needed to pull up and wait on the side of the loading zone to self park for $40 a night. Mind you, I’m exhausted, have a car full of kids and belongings and we weren’t parked in a proper spot at 9 pm at night. Upon check in, the front desk woman was very dry, basic, didn’t explain anything and was just overall unpleasant. I was so tired,we managed to find the self parking lot behind the hotel and drag all of our belongings inside and up to the 5th floor because I wasn’t about to ask for assistance from the valet attendant. There isn’t even carts for me to use. They had to assist which would isn’t an issue except I had no cash on me for a tip. Like I said I’ve stayed at many Hyatt hotels and this one is NOT for families. This is a business hotel with zero amenities. The place was under construction and the pool is closed until June. The price should reflect that but it doesn’t. Breakfast is NOT included and is a little market with very limited selections of food that is beyond overpriced. The rooms have 3 towels, no storage at all, an extra small mini fridge, and no extra linens or even a bottle of water!
Se hospedó 2 noches en abril de 2024
Respuesta de Melinda, el 25 abr. 2024
Dear Patrick,Thank you for taking the time to review our property. We are remorseful to hear that your stay did not meet expectations and of your disappointment. Your feedback is very important to us, and we would like to discuss this further with you; please reach out to us on our social media (e.g. X (formerly Twitter), Facebook, Instagram) or chat channels. We hope to welcome you back to Hyatt Regency Irvine for an improved stay that exceeds all expectations.Warm regards,Melinda

10/10 Excelente

Kenna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Tania, el 26 abr. 2024
Hello Kenna,Thank you for the 5-star rating. We are happy that your stay with us was a success. We appreciate you for choosing Hyatt Regency Irvine. We hope to welcome you back as a guest with us in the future.Best wishes,Tania

10/10 Excelente

Lucy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and nice size rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Shelly , el 24 abr. 2024
Dear Lucy! We are thrilled that you enjoyed your stay with us and found the rooms to be clean and a nice size? ng. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards, Shelly

8/10 Bueno

Henry

Se hospedó 1 noche en abril de 2024
Respuesta de SHELLY , el 24 abr. 2024
Dear Henry! Thank you for the rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards, Shelly

10/10 Excelente

Shayan

Se hospedó 1 noche en abril de 2024
Respuesta de Shelly , el 26 abr. 2024
Dean Shayan! Thank you for the rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Warm Regards, Shelly

10/10 Excelente

Darian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The remodel was very beautiful.
Se hospedó 1 noche en abril de 2024
Respuesta de Krista, el 23 abr. 2024
Hi there Darian, Thank you kindly for the lovely rating of your stay with us here at the Hyatt Regency Irvine. We are pleased to hear that you enjoyed the recent renovations of our hotel. We would love to welcome you back again in the future. Kind regards, Krista

6/10 Aceptable

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Charge $40 a night for parking no bar area no pool
Se hospedó 2 noches en abril de 2024
Respuesta de Angela S, el 22 abr. 2024
Hello Stephine!Thank you for staying with us and taking the time to rate your experience. We apologize for not exceeding your expectations and hope to have another chance to do so during a future visit. Your feedback is valued and will be taken into consideration. Please get in touch with us on our social or chat channels if you need further assistance.Best regards,Angela

10/10 Excelente

Edwin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was easy and fast. Staff was excellent and the property is really quiet!
Se hospedó 1 noche en abril de 2024
Respuesta de Angela S, el 22 abr. 2024
Hello Edwin!We are happy that you chose to stay with us, and thank you for taking the time to rate your experience. We are glad check-in was quick and easy and that our staff provided excellent customer service. We are further pleased to know that you had a peaceful stay. We can't wait to have you back for another fantastic stay!Best regards, Angela

10/10 Excelente

Backy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Shelly , el 24 abr. 2024
Dear Backy, Thank you for your feedback. We appreciate all guest feedback and thank you for taking time to rate your experience with us. Again, thank you for staying with us! We hope to have the pleasure of welcoming you back in the future! Best Regards, Shelly

10/10 Excelente

Abhishek

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Short, pleasant stay. Great front desk staff. Clean, functional. Will most certainly return.
Se hospedó 1 noche en abril de 2024
Respuesta de Angela S, el 21 abr. 2024
Hello Abhishek,We appreciate you staying with us and thank you for your feedback. We are delighted you had a pleasant visit and enjoyed the staff and the hotel's cleanliness. We are looking forward to your next visit. Best regards,Angela

8/10 Bueno

Susmitha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Lindsey, el 22 abr. 2024
Dear Susmitha,Thank you for taking the time to review our property. We appreciate all guests' comments and reviews. We would love to have you back again!Best Wishes,

4/10 Malo

sue

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
checked in and it’s been over an hour and our luggage still not here
Se hospedó 1 noche en abril de 2024
Respuesta de Tania, el 20 abr. 2024
Hello Sue,Thank you for providing this feedback about your visit. Please allow me to apologize on behalf of our team for your experience. We apologize for the issues you encountered while checking in. Please reach out to us on our social media site for further assistance. We hope to hear from you.Warm regards,Tania

10/10 Excelente

Yuxiao

Se hospedó 1 noche en abril de 2024
Respuesta de John, el 8 may. 2024
Hello Yuxiao,Thank you for adding this score for our Hyatt Regency Irvine. I am glad you enjoyed your stay. I hope you can visit us again.Best Regards,John

4/10 Malo

Rayne

Viaje con mascota, Viaje familiar con niños
Le gustó: Servicios
there was no indication that i’d have to pay $40 for parking and $46 to valet. super pricey and not something affordable for low/middle class income. they also would not let me use a trolly on my own which is annoying if you have pets and/or children. the “restaurant” wasn’t a restaurant. it was more like a fast food dine out experience.
Se hospedó 4 noches en abril de 2024
Respuesta de Michaela, el 17 abr. 2024
Dear Rayne,I want to personally thank you for being our Guest at Hyatt Regency Irvine. I truly appreciate your time and review and want to thank you for providing feedback in regard to parking fees and the restaurant. I do hope we get the opportunity to have you back as our Guest at some point in the future. Have a great day!

10/10 Excelente

zoe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en abril de 2024
Respuesta de Dacia, el 17 abr. 2024
Hi Zoe, Thank you so much for your review and stay feedback. We strive to always provide a clean environment for our guests. We hope to welcome you to Hyatt Regency Irvine again soon. Kind regards,

8/10 Bueno

andie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice
Se hospedó 1 noche en abril de 2024
Respuesta de Angela S., el 16 abr. 2024
Hello andie,Thank you for taking the time to rate your experience and share your feedback. We are thankful you chose to stay at our hotel and had a pleasant stay. We look forward to welcoming you back soon.Best regards,Angela

8/10 Bueno

ROBERT

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Too many areas still under construction, not ready for guests
Se hospedó 1 noche en abril de 2024
Respuesta de Angela S, el 14 abr. 2024
Hello Robert, We are truly grateful that you chose to stay with us. Your feedback is invaluable in our continuous efforts to improve our guest experiences. We are sorry to hear that we did not meet your expectations, and we would be honored if you would consider staying with us again in the future. If there's anything else we can do for you, please contact us on our social or chat channels.Best regards,Angela

4/10 Malo

Nataly

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
My issue with this property is the cleanliness. When I got my room, I called front desk and told them that the room was not clean. I asked them to focus on the bathroom, BUT I did say that the ROOM was not clean. So, when I came back, I noticed that the bathroom cleaning was just surface level. AND the hand print on the window, the food crumbs on the couch were still there. The cleaning is VERY surface level, they don't even change the bed sheets. I am not sure they even change the used towels. The same towels that I used were folded and put back to their original place. Overall the cleanliness issue really pissed me off because I was staying at THE HYATT and it was EXPENSIVE. Obviously, there are no refund options. So, this is a warning to all my germaphobes out there or to anyone who cares about sleeping in a clean room. That said, the front desk were very nice and considerate. Especially Miriam, she even gave me a refillable water bottle.
Se hospedó 2 noches en abril de 2024
Respuesta de Tania, el 12 abr. 2024
Hello Nataly,Thank you for providing this feedback about your visit. Please allow me to apologize on behalf of our team for your experience. We apologize for the issues you encountered regarding the cleanliness of your room. We ask that you please contact us on our social media site so that we can discuss your stay further. We look forward to hearing from you soon.Best wishes,Tania

8/10 Bueno

Ross, Henderson

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet property, nicely renovated.
Se hospedó 2 noches en marzo de 2024
Respuesta de Krista, el 9 abr. 2024
Hello Ross, Thank you so much for your rating and lovely review of your stay with us here at the Hyatt Regency Irvine. We are glad to hear that you were pleased with your accommodations, and we hope to welcome you back again soon!Warm Regards, Krista

8/10 Bueno

Ross, Henderson

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel for business.
Se hospedó 1 noche en abril de 2024
Respuesta de Tania, el 13 abr. 2024
Hello Ross,Thank you for the rating and feedback. We are happy that you enjoyed your stay and appreciate the kind feedback. We look forward to welcoming you back soon here at Hyatt Regency Irvine.Warm regards,Tania

10/10 Excelente

Leonardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Betsy, el 9 abr. 2024
Dear Leonardo,Thank you for your 5/5 feedback and rating. We are happy that you enjoyed your stay with us and hope to welcome you back as our guest again soon! Thank you for staying with us.Warm Regards,

10/10 Excelente

James Jong Chul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place. Great staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Michelle, el 2 abr. 2024
Hello James, Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. Also happy to hear that the staff was great. It was our pleasure to welcome you. We look forward to welcoming you as our guest again soon.Warm regards,