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Opiniones de Hampton Inn Long Island/Islandia

2.5 out of 5
Hampton Inn Long Island/Islandia
1600 Veterans Memorial Hwy, Islandia, NY

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 504 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 256 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1001 opiniones" "

8.4/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Otoniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Luis

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast choices were limited. Coffee too light and one only choice….should provide bold coffee. Waffle machine was only 1 machine, so a big line of customers waiting. Rest was acceptable
Se hospedó 2 noches en mayo de 2024
Respuesta de Bobby Swetland, el 16 may. 2024
Thank you for the review. We always want to exceed our guests' expectations; We genuinely apologize for not doing so during your stay with us. We certainly understand how the frustrations you experienced could leave you with a negative impression of our hotel and brand, and we are sorry that we fell short during your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit.

10/10 Excelente

Fani

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 7 abr. 2024
Thank you for taking the time to review our hotel, and for the overall 5/5 rating! Our goal as a Hampton Inn hotel is to provide clean and comfortable accommodations, friendly and genuine service, and a safe and relaxing environment, and we're so happy we hit the mark with your stay! We look forward to welcoming you again next time you are in Islandia!

8/10 Bueno

Iris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mejorar la limpieza en la habitación había cereal debajo de la calefacción y el baño (la tina ) no muy limpia habían algunas manchas rosadas a la orilla
Se hospedó 1 noche en marzo de 2024
Respuesta de Bobby Swetland, el 25 mar. 2024
Gracias por su reciente estadía y por tomarse el tiempo para compartir su experiencia. Valoramos los comentarios de los huéspedes, ya que nos brindan la oportunidad de celebrar nuestros éxitos y corregir cualquier deficiencia. Como hotel Hampton Inn, nuestro objetivo es brindar un servicio cordial y genuino a los huéspedes, alojamiento limpio y cómodo y un ambiente seguro y relajante. Parece que no acertamos y por eso pido disculpas. ¡Esperamos que elija Hampton - Islanida nuevamente para futuras visitas!

8/10 Bueno

Maria, Bay Shore

Se hospedó 2 noches en febrero de 2024
Respuesta de Bobby Swetland, el 23 mar. 2024
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excelente

Lesly

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Bobby Swetland, el 17 feb. 2024
It was a pleasure to read your fantastic review about the Hampton Inn Islandia! We have elevated our guidelines regarding cleanliness, keeping our guests, and associates' safety a top priority. Thank you for recognizing our team's efforts during these times. We appreciate your feedback and look forward to your next stay.

10/10 Excelente

Apolinar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ecelente hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Bobby Swetland, el 17 feb. 2024
Thank you so much for the overall 5 rating! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

8/10 Bueno

Kenia

Se hospedó 1 noche en septiembre de 2023
Respuesta de Bobby Swetland, el 9 oct. 2023
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excelente

Blanca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Bobby Swetland, el 27 sept. 2023
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excelente

jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Bobby Swetland, el 27 sept. 2023
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

10/10 Excelente

Isaias

Viaje de negocios
Le gustó: Limpieza
It’s very nice
Se hospedó 1 noche en agosto de 2023
Respuesta de Bobby Swetland, el 27 sept. 2023
It was a pleasure to read your fantastic review about the Hampton - Islandia! Keeping our guests, and associates' happy is our top priority. Thank you for recognizing our team's efforts! We appreciate your feedback and look forward to your future stay with us.

6/10 Aceptable

GALO, CUMBAYA

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property was in construction and some areas were closed and dusty
Se hospedó 2 noches en junio de 2023
Respuesta de Bobby Swetland, el 27 sept. 2023
Thank you for the review. We always want to exceed our guests' expectations; We genuinely apologize for not doing so during your stay with us. We certainly understand how the frustrations you experienced could leave you with a negative impression of our hotel and brand, and we are sorry that we fell short during your stay. We hope you will give us an opportunity to restore your confidence in us on a future visit.

10/10 Excelente

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Es muy confortable y buen ambiente
Se hospedó 2 noches en abril de 2023
Respuesta de Bobby, el 25 abr. 2023
Thank you for the kind review. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your comments will be shared with our team so they will know their efforts helped make your stay a great one. We value your feedback and look forward to your next visit to Hampton Inn Islandia when you return to Long Island.

10/10 Excelente

Cristian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Bobby, el 29 mar. 2023
Thank you so much for the Guest Survey! Our team works so hard to provide the best service we can. We look forward to hosting you again soon!

10/10 Excelente

Jose, Washington

Se hospedó 1 noche en diciembre de 2022
Respuesta de Bobby Swetland, el 29 sept. 2023
Thank you for your recent stay and for being a valued Hilton Honors Member. Our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment and we are so happy we hit the mark with your stay!

8/10 Bueno

Erick

Se hospedó 3 noches en noviembre de 2022
Respuesta de Bobby Swetland, el 29 sept. 2023
Thank you for your recent stay and for being a valued Hilton Honors Member. Our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment and we are so happy we hit the mark with your stay!

10/10 Excelente

Maricelis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 4 noches en agosto de 2022
Respuesta de Bobby Swetland, el 30 sept. 2023
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

2/10 Terrible

Rocio m, Wyandanch

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
El periodo muy alto y muy mala atención, muy pocos beneficios para el cliente
Se hospedó 2 noches en junio de 2022
Respuesta de AW, el 11 jun. 2022
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent visit at the Hampton Inn Islandia. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for this issue you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

10/10 Excelente

Roberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All great
Se hospedó 1 noche en marzo de 2022
Respuesta de AW, el 22 mar. 2022
Thank you for taking the time to review our hotel, and for the overall 5/5 rating! Our goal as a Hampton Inn hotel is to provide clean and comfortable accommodations, friendly and genuine service, and a safe and relaxing environment, and we're so happy we hit the mark with your stay! We look forward to welcoming you again next time you are in Islandia!

8/10 Bueno

Ramona francisca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Island
Bien
Se hospedó 2 noches en febrero de 2022
Respuesta de AW, el 17 feb. 2022
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at Hampton Inn Islandia. We noticed that you rated your overall experience an “8” and observed that there were a few missed opportunities based on your feedback. Please accept our apology for not meeting all your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Please let us know where we fell short and we promise to hit the mark on your next visit! We look forward to welcoming you back!

8/10 Bueno

Rocio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en octubre de 2021
Respuesta de Akua, el 17 oct. 2021
Thank you so much for the overall 4/5 rating! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

8/10 Bueno

Sirenita

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2021
Respuesta de Albert, el 11 jun. 2021
Dear Sirenita, Thank you for your recent stay. We value guest feedback as this gives us an opportunity to celebrate our successes and to correct any deficiencies. As a Hampton Inn hotel, our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment. Have a great day!

8/10 Bueno

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Para una noche esta bien
Para pasar una noche estuvo bien.
Se hospedó 1 noche en mayo de 2021
Respuesta de Albert, el 26 may. 2021
Dear Jorge, Thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your comments will be shared with our team so they will know their efforts helped make your stay a great one. We value your feedback and look forward to your next visit. Have a great day.

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de Albert, el 30 may. 2021
Dear Guest, Thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your comments will be shared with our team so they will know their efforts helped make your stay a great one. We value your feedback and look forward to your next visit. Have a great day.

8/10 Bueno

Cristian

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
Bien
Se hospedó 1 noche en mayo de 2021
Respuesta de Albert, el 5 may. 2021
Dear Cristian, Thank you for your recent stay and for taking the time to share your experience. We value guest feedback as this gives us an opportunity to celebrate our successes and to correct any deficiencies. As a Hampton Inn hotel, our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment. Have a great day!

10/10 Excelente

MILAGRO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2021
Respuesta de Albert, el 30 abr. 2021
Dear Milagro, Thank you for taking the time to review our hotel. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your comments will be shared with our team so they will know their efforts helped make your stay a great one. We value your feedback and look forward to your next visit. Have a great day

4/10 Malo

Elizabeth, NY

Viaje familiar con niños
No le gustó: Limpieza
Muy mala experiencia, no lo recomiendo. El cuarto tiene un olor raro, las almohadas olían feo, a viejo. Las camas hacían ruido. Y el baño es muy pequeño!
Se hospedó 1 noche en diciembre de 2020
Respuesta de KY, el 15 dic. 2020
Thank you for taking the time to review our hotel! As a Hampton Inn hotel, our goal is to provide friendly and genuine service, clean and comfortable accommodations, and a safe and relaxing environment. We strive for 5’s and it appears we missed the mark with your stay, and for that I am very sorry. We look forward to welcoming you back soon!

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was clean, and the staff was great.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Casey, Albertson

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The stay was wonderful. The room was clean and had no nasty smells. Bed was comfortable. TV was great size. Shower was wonderful. Breakfast incredible.
Se hospedó 1 noche en mayo de 2024
Respuesta de Bobby Swetland, el 20 may. 2024
Thank you for taking the time to review our hotel, and for the overall 5/5 rating! Our goal as a Hampton Inn hotel is to provide clean and comfortable accommodations, friendly and genuine service, and a safe and relaxing environment, and we're so happy we hit the mark with your stay!We look forward to welcoming you again next time you are in Islandia!

2/10 Terrible

Rafi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible
Se hospedó 1 noche en febrero de 2024
Respuesta de Bobby Swetland, el 19 may. 2024
Thank you for your recent stay and for taking the time to share your experience. We value guest feedback as this gives us an opportunity to celebrate our successes and to correct any deficiencies. As a Hampton Inn hotel, our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment. It appears that we missed the mark and for that, I apologize. We hope that you choose Hampton - Islanida again for any future visits!

8/10 Bueno

Faisal

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
That property is very old
Se hospedó 1 noche en mayo de 2024
Respuesta de Bobby Swetland, el 16 may. 2024
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent visit at the Hampton Inn Islandia. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for this issue you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

10/10 Excelente

Ellizabeth

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very Clean, Quiet and Family friendly. Safe ! Complimentary breakfast, pool and gym are a bonus! :) awesome stay!
Se hospedó 1 noche en mayo de 2024
Respuesta de Bobby Swetland, el 16 may. 2024
Thank you so much for the overall 10 rating! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

10/10 Excelente

Joanne, Hampton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
As with all Hampton Inns, this one was perfect for my stay
Se hospedó 2 noches en mayo de 2024
Respuesta de Bobby Swetland, el 16 may. 2024
Thank you so much for the overall 10 rating! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

8/10 Bueno

Sloan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy access and clean
Se hospedó 2 noches en mayo de 2024
Respuesta de Bobby Swetland, el 6 may. 2024
It was a pleasure to read your fantastic review about the Hampton - Islandia! Keeping our guests, and associates' happy is our top priority. Thank you for recognizing our team's efforts! We appreciate your feedback and look forward to your future stay with us.

8/10 Bueno

Kirill, Lexington

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Bobby Swetland, el 16 may. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

6/10 Aceptable

Stefanie

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Chris

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 2 may. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

10/10 Excelente

Daren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 2 may. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Bobby Swetland, el 2 may. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

6/10 Aceptable

Chun Yin

Viaje en pareja
Good stay
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 1 may. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

2/10 Terrible

Micheal

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
The hotel was near a walmart that was a plus. The bad noise, the fridge broke down on us with my new born and all of the breast milk went bad, the elevators were down, sheets were dirty, walls had food over them.
Se hospedó 2 noches en abril de 2024
Respuesta de Dean S., el 29 abr. 2024
Thank you for taking the time to provide your feedback in regard to your recent visit at the Hampton Inn Islandia. As we pride ourselves on delivering a memorable hotel experience, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for this issue you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

6/10 Aceptable

Bjorn

Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 18 may. 2024
Thank you for your recent stay and for taking the time to share your experience. We value guest feedback as this gives us an opportunity to celebrate our successes and to correct any deficiencies. As a Hampton Inn hotel, our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment. It appears that we missed the mark and for that, I apologize. We hope that you choose Hampton - Islanida again for any future visits!

10/10 Excelente

Richard, Bridgeville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was very quiet. The beds were comfy, room was very clean. Breakfast was great! Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 26 abr. 2024
Thank you so much for the Guest Survey, we are very happy to see an overall 5 star! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

10/10 Excelente

Robert

Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 16 may. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.

10/10 Excelente

Nikki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 16 abr. 2024
Thank you so much for the Guest Survey, we are very happy to see an overall 5 star! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

10/10 Excelente

Karen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a nice stay. Only downside was we had a room right at the elevator, so you could hear people all night long and they could use more seating for breakfast along with an extra waffle maker.
Se hospedó 2 noches en abril de 2024
Respuesta de Bobby Swetland, el 15 abr. 2024
Thank you so much for the Guest Survey, we are very happy to see an overall 5 star! Our team works so hard to provide the best service we can. We appreciate the recognition and I will be sure to share your feedback with the team. We look forward to hosting you again soon!

10/10 Excelente

June

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the factvit was easy off and on the highway. Staff was very attentive and responded quickly to any questions
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 15 abr. 2024
Thank you for the kind review. We are so happy you had a pleasant time with us and that the service at our hotel far exceeded your expectations. Your comments will be shared with our team so they will know their efforts helped make your stay a great one. We value your feedback and look forward to your next visit to Hampton Inn Islandia when you return to Long Island.

10/10 Excelente

Kimberly

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the renovations that were completed since my last stay. Very clean and quiet.
Se hospedó 4 noches en abril de 2024
Respuesta de Bobby Swetland, el 12 abr. 2024
It was a pleasure to read your fantastic review about the Hampton Inn Islandia! We have elevated our guidelines regarding cleanliness, keeping our guests, and associates' safety a top priority. Thank you for recognizing our team's efforts during these times. We appreciate your kind words about our renovation and look forward to your next stay.

6/10 Aceptable

Yaneth

Se hospedó 2 noches en abril de 2024
Respuesta de Bobby Swetland, el 1 may. 2024
Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent visit at the Hampton Inn Islandia. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for this issue you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue.

10/10 Excelente

Eric

Viaje de negocios, Viaje en pareja
Le gustó: Servicios
Clean and new
Se hospedó 1 noche en abril de 2024
Respuesta de Bobby Swetland, el 5 abr. 2024
We appreciate your loyalty and your kind words and look forward to welcoming you back in the near future. We wish you Happy and safe travels.