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Opiniones de Wild Dunes Resort – Residences at Sweetgrass

3.5 out of 5
Wild Dunes Resort – Residences at Sweetgrass
5757 Palm Blvd, Isle of Palms, SC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 56 de 106 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 24 de 106 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 14 de 106 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 106 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 106 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

9.2/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Rodney

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Room was not clean and also dated, can send pics if needed
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

cressida

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Always a pleasure to stay at Wild Dunes! Staff does a wonderful job. Love our vacations there
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was beautiful
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Lindsay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a wonderful place to stay on IOP! We’ve been to the Charleston area countless times and enjoyed time at the beach in the past but Wild Dunes exceeds our expectations for all things vacation related. The resort is just beautiful, I couldn’t have ask for a better location. The restaurants closed a bit earlier than we would have loved but it was at the cusp of offseason. Would highly recommend for couples and families.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Kevin

Le gustó: Limpieza y servicios
Good
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Danielle

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Sharon, Indian Trail

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful and fun resort. My grandchildren love it and so do the adults! We have been there twice. We will definitely go again!
Se hospedó 3 noches en abril de 2024
Respuesta de Wild Dunes Team, el 10 abr. 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Holly

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this location! Have 2 kids who loved the easy access to the beach and pool. Easy walkable dining options, our suite had a washer dryer combo which was clutch when staying at the beach with kids!
Se hospedó 3 noches en marzo de 2024
Respuesta de Wild Dunes Team, el 25 mar. 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Randolph, Mt Pleasant

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a top notch stay. We live the Sweetgrass residence buildings two bedroom. Plenty of room for six people. Amenities are five star and the staff is incredibly helpful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Wild Dunes Team, el 5 mar. 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

4/10 Malo

Janeen, Hilton Head

No le gustó: Condiciones de la propiedad
Common areas nice. Rooms run down. Hot spa and fire pits close down early. Shame. Felt we couldn’t use as much as we hoped. The rooms were in dire need of paint. Rust on railings. Finish off tables. First building we stayed in was under construction and hall a mess. Black mold on wall. Was able to move room but a pain.
Se hospedó 3 noches en febrero de 2024
Respuesta de Wild Dunes Team, el 5 mar. 2024
Response from the General Manager:Thank you for your recent stay with us, and for taking the time to provide your feedback. We were disappointed to read about your service concerns as well as condition concerns. Thank you for providing us with helpful information as it is valuable feedback to ensure we are constantly improving. Please know we value your business and hope that we have the opportunity to welcome you back and to leave you with a better impression.Yours sincerely,Nico SchermanGeneral ManagerNico SchermanGeneral Manager

2/10 Terrible

Julie

Se hospedó 1 noche en febrero de 2024
Respuesta de Wild Dunes Team, el 25 mar. 2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We sincerely apologize that we did not meet your expectations. Please know that guest experience remains our highest priority and any information regarding specific concerns would help to ensure that we are constantly improving. We sincerely hope that we will have the opportunity to welcome you back as our guests again soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Don, Oakland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
K
Se hospedó 1 noche en febrero de 2024
Respuesta de Wild Dunes Team, el 13 feb. 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Bueno

Jennifer

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We chose Wild Dunes because we wanted a 2 bedroom condo while visiting friends over New Years with our adult son. Our room was nice with a kitchen, outdoor porch and 2 bathrooms. The beds were a little hard but overall the room was clean and comfortable. We paid extra for the ocean view although I’m not sure it’s worth the extra big price difference. The resort was very busy with families with young kids all over. We never used the pool because it was very crowded with kids but it also was too cold outside for us anyways. At times, the resort atmosphere reminded us of a ski resort-they were blowing fake snow, lots of fire pits and lots of children running around. Place was expensive, parking can be a challenge and the hallways looked pretty tired. But overall we enjoyed our stay and would go back as the rooms and the people working there are nice.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Wild Dunes Team, el 8 ene. 2024
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Lindsay

Se hospedó 5 noches en diciembre de 2023
Respuesta de Wild Dunes Team, el 2 ene. 2024
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

2/10 Terrible

Yvonne

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Wild Dunes Team, el 31 oct. 2023
Response from the General ManagerThank you for your recent stay. We sincerely apologize that we did not meet your expectations. We would welcome the opportunity to discuss your stay with you further and in order to better assist you, please contact us directly. We look forward to talking to you soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Bueno

Teresa

Se hospedó 2 noches en octubre de 2023
Respuesta de Wild Dunes Team, el 20 nov. 2023
Response from the General Manager:Thank you for your feedback. We sincerely apologize that we did not fully meet your expectations. We value your business and hope to welcome you back and to leave you with a better impression.

10/10 Excelente

Valerie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a beautiful room, and the resort was gorgeous and clean!
Se hospedó 3 noches en octubre de 2023
Respuesta de Wild Dunes Team, el 17 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Ty

Viaje de negocios, Viaje en pareja
Great place to recharge the batteries. If you are not driving, very limited to restaurant and things to do on property.
Se hospedó 1 noche en octubre de 2023
Respuesta de Wild Dunes Team, el 17 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had the greatest time l.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Wild Dunes Team, el 10 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Lori

Se hospedó 1 noche en octubre de 2023
Respuesta de Wild Dunes Team, el 27 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

norma

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was very nice, you can easily and quickly walk to the clean and family friendly beach or lounge by their many pools. Warning they charge $25 for the use of their pool towels which was a surprise. Staff was friendly and helpful. I do have to say we had a clogged tub and it took us notifying the front desk twice before it was cared for, but other than that it property was clean and very nice. We will be visiting again.
Se hospedó 3 noches en octubre de 2023
Respuesta de Wild Dunes Team, el 6 oct. 2023
Response from the General Manager.Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Bueno

Maryuri

Se hospedó 2 noches en septiembre de 2023
Respuesta de Wild Dunes Team, el 10 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Sharen

Se hospedó 1 noche en julio de 2023
Respuesta de Wild Dunes Team, el 2 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Bueno

timothy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Wild Dunes Team, el 2 oct. 2023
Response from the General Manager:Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay, however we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Yours sincerely,Nico SchermanGeneral Manager

10/10 Excelente

Susan

Se hospedó 3 noches en agosto de 2023
Respuesta de Wild Dunes Team, el 2 oct. 2023
Response from the General Manager:Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Nico SchermanGeneral Manager

8/10 Bueno

Holly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Expensive, but very nice property. Excellent staff. Had an issue with our bathtub and had to go buy new toiletries because they couldn't get them after hours. Otherwise, a great stay. Fun pool and other amenities. Wish we could have stayed longer.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Kristin

No le gustó: Limpieza
Se hospedó 2 noches en julio de 2023

4/10 Malo

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limited food options. Too expensive
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Jacob

Se hospedó 3 noches en junio de 2023

6/10 Aceptable

Margaret

Viaje en grupo, Viaje familiar con niños
Great property for a family vacation. Not very accommodating when it came to special requests. We were looking to be close to friends and I put in a request a couple of weeks before and we were put in completely separate buildings and at check-in they could not do anything to accommodate our request.
Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Jaymee

Se hospedó 3 noches en mayo de 2023

6/10 Aceptable

Ibrahim

Le gustó: Limpieza y condiciones de la propiedad
In my opinion it is over rated. The resort is good for a chill vacation but not really for kids. Dining there is pricy and the beach was not clean. The resort is missing kids activities or water park or play grounds for the kids, only the kids have swimming pool. It will be nice if more items will be included in the cost of resort as free beach seats, umbrella or at least breakfast. I advise visitors to bring their own food as dining options are limited.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Sharon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful resort!
Se hospedó 3 noches en abril de 2023

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2023

8/10 Bueno

Laurie

Se hospedó 3 noches en abril de 2023

10/10 Excelente

Lowell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good location and quiet.
Se hospedó 5 noches en abril de 2023

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza y servicio y personal
Clean
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Kristine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay great time, friendly staff. At end got billed 3 times fir house services, but they only came 2 times.
Se hospedó 4 noches en marzo de 2023

6/10 Aceptable

Christine

Viaje familiar
Le gustó: Limpieza y servicio y personal
Stayed for a wedding. - no map given of property - each person working had little knowledge of the property and amenities- room was definitely smoked in - hair dryer and tv and safe non functional- no breakfast dining options -
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

andrea

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Charles

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, quiet and clean property! Walkable to the beach with wonderful views of these magnificent beach homes. Tons to do on the property from swimming to fire pits to dining. Will be back for sure!
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Candice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Kristi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Natasha

Se hospedó 2 noches en marzo de 2023

8/10 Bueno

shaligram

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Eric

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Survived Hurricane Ian!
We were there during Hurricane Ian and teh Staff went above and beyobd and we had a Fabulous time!
Se hospedó 4 noches en septiembre de 2022
Respuesta de Rob, el 21 oct. 2022
Dear Eric, Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Robb WalkerManaging Director

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Highly recommend
From the moment I walked in, it was so enjoyable! Staff, resort and all of the wonderful amenities have made this a destination I will be returning to again and again!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Rob, el 21 oct. 2022
Dear Ms. Judy, Thank you for this wonderful review, and for choosing Wild Dunes Resort! We're thrilled to know that you enjoyed a relaxing stay with us. We look forward to welcoming you back for more soon.Yours sincerely,Robb WalkerManaging Director

8/10 Bueno

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Staff was great. As is the beach and pools. Room was ok. Needs to be repainted. Looked like it had taken a beating. Burger Bar doesn’t have burgers…only had hotdogs or a buffalo chicken wrap
Se hospedó 2 noches en septiembre de 2022
Respuesta de Rob, el 21 oct. 2022
Dear Mr. Daniel, Thank you for your recent visit to Wild Dunes Resort and for taking the time to complete our survey. We were so thrilled to see your positive ratings in several areas regarding your stay. However, we did see that others did not meet your expectations. We are sharing the information internally to see how we can continue to make improvements to our property and our service. Thank you again for choosing Wild Dunes and we look forward to your return in the future. Warm regards,Robb WalkerManaging Director

6/10 Aceptable

kathryne

Viaje familiar
No le gustó: Condiciones de la propiedad
Not worth it
The door to the bathroom and the door to the toilet did not close. We ate breakfast at the cafe where burritos were inedible at $12 each! The bar at the pool was understaffed. Valet parking was not mandatory, but free parking was discouraged. spent a fortune in tips coming and going to Charleston. We assumed prices at the spa included tip and were surprised at the automatic 20% charge. Felt nickeled and dimed the entire visit. Would not recommend, would not go back
Se hospedó 3 noches en septiembre de 2022
Respuesta de Rob, el 21 oct. 2022
Dear Ms. Kathryne, We appreciate this detailed review, as well as your stay wit us. This feedback is very insightful, and certainly does not reflect our commitment to excellence in cleanliness and guest experience. I hope we will have another opportunity to welcome you back for a better experience.Warm Regards,Robb WalkerManaging Director

6/10 Aceptable

Ashley

Se hospedó 1 noche en septiembre de 2022