Entrada de la propiedad

Opiniones de Berce Hotel

Berce Hotel
Küçükayasofya Mah. Mustafapasa Sok No:6, Istanbul, Istanbul

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 114 de 226 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 53 de 226 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 226 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 226 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 226 opiniones" "

8.2/10

Limpieza

8.8/10

Servicio y personal

6.2/10

Servicios

7.8/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Antonio

No le gustó: Condiciones de la propiedad
La habitación estaba en mal estado. Sin mantenimiento. Muebles rotos, enchufes rotos humedades, etc. No era lo mismo que se ve en las fotografías del anuncio. Ubicación buena.
Se hospedó 4 noches en diciembre de 2023

4/10 Malo

María Guadalupe

No le gustó: Servicio y personal
No es lo que esperaba
Me dieron un pequeño departamento a dos calles del hotel, la calle no daba confianza, sin wifi, los huéspedes del piso de arriba hicieron mucho ruido y fumaron toda la noche, no hay control porque la recepción del hotel está en otro lugar, sentí que me asfixiaba por el humo de cigarro. No pude dormir.
Se hospedó 1 noche en enero de 2019
Respuesta de Shaban, el 2 feb. 2019
Thank you for the taking time to review us. You have booked Economic Double room Annex Building .You have got the right room. If you could communicate with us we would change your room.

10/10 Excelente

IN, Buenos Aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicacion, buen precio, muy buena opcion
muy bueno el hotel, estuvimos una noche, todo perfecto! muy amables, el cuarto 10 puntos, la ubicacion perfecta y nada caro! muy buena opcion!!

6/10 Aceptable

Maria-Elena Del Cueto

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Chambre propre mais travaux de finition pas fait et une drôle d’odeur dans la salle de bain
Se hospedó 3 noches en marzo de 2024

4/10 Malo

syeda

Viaje familiar con niños
No le gustó: Condiciones de la propiedad
When we entered, we realised it was not the same rooms as pictures and on booking confirmation, we had 2 double beds, 2 single and 2 sofa settee for 5 people but there was 2 double and 1 settee. Upon asking we were told this is it. Rooms were clean but toilets were unbearable stinky (probably tiles glue) and toilet was not fixed with the floor so it was shaky. One day for few hours there was no water and no warning was given in advance. Second room with no window, opened in a storage room which door couldnt be locked which was unsafe. View from first room window is old broken building with large commercial bin in front where they can come at 2 in the night to collect which is noisy. Staff was nice and polite and helpful. I beleive with a bit of effort this place can be a better place as this is in the hub.
Se hospedó 4 noches en febrero de 2024

10/10 Excelente

Muhammad

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing time with amazing people.
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

Aida

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is a scam! My room was located in an underground basement filled with mold, no electricity, no air conditioning. The front door to my room was missing the door knob. The bed sheets seemed to be unwashed. I checked out the second I saw the room and they would offer me a refund.
Se hospedó 5 noches en julio de 2023

2/10 Terrible

Sabit

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Wenn ich könnte würde ich 0 Sterne geben. Leider muss ich sagen das ich es überhaupt nicht empfehlen kann. Wir wurden daraufhin runter zum Keller gebracht die Böden waren kapput Kabeln lagen aufm Boden quer Rum in jeder Ecke lagen alte Möbel, lacken, sowie auch kaputte Schränke. Ich kann es überhaupt nicht nachvollziehen das dieses Hotel dennoch so viele Sterne bekommt denn auf diese Rezensionen habe ich mich verlassen es ist mehr als eine katastrophe.Ich habe Economy zimmer gebuht, aber nicht Untergeschoss ( KELLER )
Se hospedó 5 noches en abril de 2023
Respuesta de ramo, el 22 may. 2023
you dont have to lıe that much ,you make rezervatıon for economy basement and you had it what you booked you could upgrate the room and you didnt an to pay better jus be honest and not lie

2/10 Terrible

Mhamad

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 11 noches en marzo de 2023

10/10 Excelente

Yassine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Abdkhadir, the host was very welcoming and helpful. Our stay in the property alowed us to see the nearby historical places with ease.
Se hospedó 3 noches en abril de 2023
Respuesta de Ramazan Sagır, el 13 abr. 2023
thank you

10/10 Excelente

Colin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel in quieter side street
Nice hotel, with local style room. Conveniently situated and down a quieter side street. Room and bathroom was decently sized. Location for reaching all the local attractions was great! Staff helpful.
Se hospedó 4 noches en abril de 2023
Respuesta de Ramazan Sagır, el 13 abr. 2023
thank you

8/10 Bueno

Danyal

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en marzo de 2023
Respuesta de ramo, el 30 mar. 2023
thank you

2/10 Terrible

Ukarma

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poor service and quality
Different room was given than shown in booking, room was in bad condition, no range for wifi on the top of that receptionist was not at desk twice.
Se hospedó 1 noche en febrero de 2023
Respuesta de ramo, el 30 mar. 2023
dear guest, you are rıgth but as you knew you booked economy annexed as it mantıoned on your bookıng ,but even wrote on your voecher you had suprıse better you are honest cause you had what you bookedeconomy is economy room and its cheapest room

4/10 Malo

Markus Andreas

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en enero de 2023
Respuesta de ramo, el 30 mar. 2023
thank you

2/10 Terrible

Vedwattee

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horrible.. Be aware !!!!
Horrible. We book 1 hotel and they took us to an adjoining hotel. See pictures. We could not stay. Management said they are booked nothing else available. I would not send my worse enemy there...we arrived there about 2am.. we spoke to management which was a waste of time... we booked another hotel and left. We called hotel.com and tried to get a refund and they said the hotel said NO.. so. We paid about 1500.00usd for a few hours... they say pictures tell a thousand words. See them. I poster all. Hope they show it and dont delete them. .. as i said Horrible. Horrible.. horrible!!!
Se hospedó 5 noches en agosto de 2022

10/10 Excelente

wassim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super
Se hospedó 13 noches en febrero de 2022

2/10 Terrible

Moufid

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La seule chose intéressante ,il est bien situé
Se hospedó 7 noches en julio de 2022

2/10 Terrible

Hadeel

Se hospedó 2 noches en agosto de 2022

4/10 Malo

Pusca

Se hospedó 1 noche en julio de 2022

2/10 Terrible

S M Toufiqul

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dont stay at Berce
Bad. Room was terrible.
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Natsumi

Se hospedó 1 noche en mayo de 2022
Respuesta de ramazan, el 23 may. 2022
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Cueneyit

Se hospedó 3 noches en abril de 2022

6/10 Aceptable

Bayram

Se hospedó 1 noche en abril de 2022
Respuesta de ramazan, el 12 abr. 2022
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Haiat

No le gustó: Limpieza, servicios, condiciones de la propiedad
Très bien situé mais très sale femme de ménage c Casper le fantôme beaucoup d’humidité pour les asthmatique a ne surtout pas y’aller
Se hospedó 7 noches en marzo de 2022

6/10 Aceptable

Mohamed

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Het hotel heeft een zeer slechte hygiëne. Kamers zijn lawaaierig en er lopen straathonden in en rond het hotel. Het personeel is vriendelijk, in het bijzonder Lilia. Zij is goed en altijd bereikbaar.
Se hospedó 7 noches en febrero de 2022
Respuesta de ramazan, el 12 abr. 2022
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Malo

Youssef

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
L annexe de l hôtel où nous étions logés est à restaurer C est sous-sol étant dépourvu de toute qualité hôtelière
Se hospedó 7 noches en febrero de 2022
Respuesta de Ramazan Sagır, el 22 feb. 2022
you booked an apartment on basement and its mantıoned that its apartmenet on basement ,when you reserve it you had seen and knew it

10/10 Excelente

Furkan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Yardimci oldular her konuda check in kolay sikintisiz merkezi bolgede temiz guler yuzlu calisanlar iyiydi
Se hospedó 1 noche en febrero de 2022
Respuesta de Ramazan Sagır, el 22 feb. 2022
güzel yorumlarınız için teşekür ediyoruz ,,, herzaman bekleriz

2/10 Terrible

Obada

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Took a taxi to the hotel door was locked after a few minutes some one came I told them I have a booking they called the owner then they took me walking with 2 heavy bags 2 streets down to there apartments they give me the room on the 5 floor (no elevator) room was extremely cold it’s on the roof bed not clean, mold everywhere especially the bathroom
Se hospedó 1 noche en enero de 2022
Respuesta de Ramazan Sagır, el 22 feb. 2022
you had economy rooom anexxed buıldıng and we gave to you a room upper floor and you are complaınıng about that ? and allso we newer mantıoned that there is elevator ın our buıldıng we had to gıve you a room basement and no wındows and about bags we did caryy not you ,, you have to read too see what you are havıng or bookıng , caue all informatıon has gıved corectly

10/10 Excelente

Virginie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022
Respuesta de ramo, el 25 ene. 2022
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

8/10 Bueno

Jasmin

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Die Zimmer sind sehr klein aber für einen städtetrip ausreichend. Leider ziemlich laut
Se hospedó 5 noches en diciembre de 2021
Respuesta de ramo, el 25 ene. 2022
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Hakima

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Je trouve cet hôtel horrible, la chambre au sous-sol sans fenêtre, un debarat en sortant de la chambre, équipement horrible, petit déjeuner pas bon, je voulais changer d'hôtel mais c'était pas possible, expédia doit absolument retiré cet établissement car je trouve que c'est une arnaque et je ne pourrais plus réserver et faire confiance à expédia,cela à gâcher mon séjour, le personnel était gentils mais c'est le seul point positif.
Se hospedó 5 noches en diciembre de 2021
Respuesta de ramo, el 25 ene. 2022
you book an economy room and you knew that and you were askıng free upgrate to standart room we told you about prıce of upgrate you had room what you booked if you wwant somethıng better dont book the cheapest and dont ask better room and you were complaınng cause you know that you book it economu about

2/10 Terrible

Fuat

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Katastrophe
Se hospedó 5 noches en diciembre de 2021

8/10 Bueno

Ali

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Die personal waren super nett, die Lage ist perfekt alles in der Nähe! 10 Gehminuten erreicht man Sultan Ahmet, Hagia Sophia Und auch die Straßenbahn Station.
Se hospedó 9 noches en octubre de 2021

4/10 Malo

Edy

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This hotel is in a very good location. Close to major touristic attractions and restaurants. That is a plus since I was staying in Istanbul for a few days only. The price was ok for the location but the room was probably the worse in the hotel. It is not refundable for a reason. I’m happy I only rented the room for one night. I called this stay “the dungeon” for the conditions. In a basement, bad condition and noisy.
Se hospedó 1 noche en noviembre de 2021
Respuesta de ramo, el 8 nov. 2021
dear sir, you had the room what you booked you booked an economy room and you had it you have to revıew depend it you cant hav a room whıth balcony if you book an economy room

4/10 Malo

Shakur, Newark

Se hospedó 7 noches en octubre de 2021

8/10 Bueno

Steven

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Goede ligging van 't hotel alles op loopafstand. Foto's van 't hotel op de site zijn niet zoals de kamers daadwerkelijk zijn
Se hospedó 4 noches en octubre de 2021
Respuesta de ramo, el 29 oct. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very accommodating staff and comfortable rooms. Really central and beautiful location. If you are after a simple, comfortable and quality stay I would highly recommend it
Se hospedó 7 noches en agosto de 2021
Respuesta de ramo, el 29 oct. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de ramo, el 29 oct. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

8/10 Bueno

melike

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de ramo, el 28 ago. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

6/10 Aceptable

muhammad junaid

Le gustó: Servicio y personal y comodidad de las habitaciones
Overall it was a good experience. I would like to recommend this hotel.
Se hospedó 3 noches en agosto de 2021

10/10 Excelente

Zaki

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2021
Respuesta de Ramazan s., el 4 jun. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excelente

Frial

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en abril de 2021
Respuesta de Ramazan S., el 20 abr. 2021
Dear Berce Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the berce Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Showed different room while booking and when we went there in the middle of the night they give us a laundry room. We had to leave straight away.
Se hospedó 4 noches en abril de 2021
Respuesta de Ramazan s., el 17 abr. 2021
DEAR sir, the room you booked was economy double room in anex buıldıng and exacly pıtcures on webside ,,,, the problem you checked general pıtcures and you wait delüx room from us thıs ıs your fault about reservatıon and about chekıng , and about laundry thıs ısd ın enterence washıng machıne for our guest , the machınes was not in you rooms and was not about you , why machınes are destırb you , you had what exacly what you booked and the thıng ıs your jus fınmdıng the reason to make problem nex tıme chcek better what you book ... and respect for people who works

6/10 Aceptable

hasan

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Ramazan S., el 20 abr. 2021
Dear Berce Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the berce Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en marzo de 2021
Respuesta de Ramazan s., el 4 jun. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excelente

Ceyhun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Çok teşekkür ederiz
Samimi ve güler yüzü ve misafir perverligi için ramazan kardesime çok teşekkür ederim kısa konaklamamizda bize yardımcı oldu lokasyon olarak sultanahmet ve turistik yerlere yürüme mesafesinde tekrar görüşmek üzere.
Se hospedó 1 noche en marzo de 2021
Respuesta de Ramazan s., el 3 abr. 2021
Sayın Misafirimiz, Ziyaretiniz sonrası değerli zamanınızdan ayırıp paylaştığınız samimi geri bildiriminiz için çok teşekkür ederiz. Nazik sözleriniz bizleri çok mutlu etti. Sizi en kısa sürede otelimizde tekrar misafir etmeyi diliyoruz. Saygılarımla,

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr zufrieden gewesen, ziemlich nah zur blauen Moschee Bzw. Ayasofya Moschee. Zimmer war groß genug, WLAN vorhanden, sehr freundliche und zuvorkommende Mitarbeiter. Alles in allem, sehr zufrieden und weiterzuempfehlen
Se hospedó 9 noches en marzo de 2021
Respuesta de Ramazan Sagır, el 19 mar. 2021
Dear Berce Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Berce Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Malo

Yurii

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
According to low price you got low service and appropriate facilities
Se hospedó 7 noches en diciembre de 2020
Respuesta de Ramazan s., el 12 feb. 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excelente

Ebbad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic!
Se hospedó 2 noches en diciembre de 2020
Respuesta de Ramazan S., el 27 dic. 2020
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Malo

Mustafa

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I will never stay again
Hello! The only thing in the hotel that I liked their warm welcoming but nothing else! First of all the room was in the underground there wasn’t even phone signal! Their internet speed also was too slow. There was no window in the room except small one! You won’t realize day or night... I had to stop taking shower because hot water was gone! There was no electricity in the morning... I really disappointed because comments were good, I don’t know how! Workers were nice but this is the only thing. I don’t recommend to stay unfortunately. Merhaba, Söyleyebileceğim tek iyi şey çalışanların ilgisi ve alakası. Ancak onun dışında tek bir iyi şey söyleyemem. Verdikleri oda yerin dibindeydi, musluk kırktı, sıcak su duş alırken kesildi, sabah elektrik yoktu, odaya zaten ışık girmiyor çünkü pencere yerin dibinde olduğu için küçük ve yukarıdaydı. Tavsiye etmiyorum.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Ramazan S., el 27 dic. 2020
Dear BERCE Guest, Thank you for taking the time to share your feedback on BERCEHOTEL following your recent stay with us. First of all, it was a great pleasure to meet you in person before you check out today and thank you again for giving us the chance to provide explanatory information. Once again, we would like to apologize regarding this inconvenience and inform you that there was an unfortunate misunderstanding from our side regarding the internal policy. As our valuable guests are the ambassadors of this property, sharing their experiences via visuals like photography or similar communication tools are one of the most important ways of inspiring travelers. Therefore I am again happy to inform you Aruna Hotel residents are always very much welcomed to take pictures to share their experiences by taking guest privacy into consideration. As we value every single experience and opinion of our valuable guests, please rest assured that we have already taken the necessary actions for bringing policy updates & training back up. Together with my team, I will be very happy to welcome you back again soon and provide you with the finest Turkish hospitality here at BERCE HOTEL Istanbul. Yours sincerely,