Lobby lounge

Opiniones de Delta Hotels by Marriott Istanbul West

5 out of 5
Delta Hotels by Marriott Istanbul West
Basin Ekspress Yolu, Fatih Cad., Dereboyu Sok. No: 2, Halkali, Istanbul, Istanbul

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 409 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 337 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 138 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 55 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 1001 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Fabian

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
me gusto lo amplia que son las habitaciones y el baño. No me gusto que estaban haciendo refacciones en el hotel durante mi estadía .Los ruidos eran muy molestos y cuando me queje no hicieron nada, solo pidieron disculpas. Si hacen refacciones no tendrían que dejar que nadie se aloje.
Respuesta de Courtyard by Marriott Istanbul West, el 16 nov. 2022
Dear Valued GuestThank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
There were several things we didn't like: First, we were given a cigarette smelling room when we chose a non-smoking room. Second, the wastebasket was broken, it seems they took the lid off rather than replace it. Third: the towels were already very used that they were even rough and very thin. Even though, it is a Marriott hotel, there was no room service after 10pm (time we arrived) and we went to sleep without eating even though I asked the person at the reception if he could help us with giving something to eat.
Se hospedó 1 noche en agosto de 2021
Respuesta de Merve Yasemin KARA, el 17 ago. 2021
Dear Valued Guest Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently. We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future. You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future. Best regards.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2019
Respuesta de Courtyard By Marriott Istanbul, el 19 jul. 2019
Dear Valued Guest, Thank you for taking the time to score us. We are glad that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cómodo, respuestas rápidas y servicio eficiente. El transporte prometido, ineficiente para los que viajamos a medio día. Tuve que pagar mi propio transporte
Se hospedó 2 noches en junio de 2019
Respuesta de Courtyard By Marriott Istanbul, el 24 jun. 2019
Dear Valued Guest, Thank you for taking your time to score us and share your comments. We are glad that you enjoyed your stay with us. We are looking forward to welcoming you again in the near future. Kind Regards,

6/10 Aceptable

JAVIER

Se hospedó 3 noches en marzo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

CAF, Bogota

Le gustó: Servicio y personal y comodidad de las habitaciones
Hotel cerca del aeropuerto, apenas para pasar una noche, aunque el trafico para ir al aeropuerto es algo dificil.
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Horario limitado de transporte al aeropuerto
Aunque expedía indica que el transporte al aeropuerto está incluido, no especifica que el horario es limitado. Uno se entera de eso después de pagar.
Se hospedó 1 noche en mayo de 2018

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel muy comodo
Todo perfecto
Se hospedó 5 noches en febrero de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Compramos la habitación con recogida en aeropuerto. Fue imposible comunicarnos para coordinar. Así que debimos tomar un taxi que nos cobro 55 usa por un viaje que vale 7 usa.
Se hospedó 1 noche en septiembre de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel Cerca del Aeropuerto con Shuttle
El costo fue excelente pero se compensó con los alimentos, el gerente nos había dicho que costaba menos el buffet y al final nos cobraron mucho más por persona. No hay nada cerca para comer por eso el restaurante es la única opción y nos es barato y deben de tener cuidado con el transporte porque el shuttle tiene muy pocos horarios y cuando hicimos el check out a las 11 am nos dijeron que el último shuttle es a las 10 am por lo que tuvimos que pagar taxi.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen servicio y transfers al aeropuerto a tiempo y cómodo.

10/10 Excelente

ibon, bilbao

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buena seleccion
buen hotel, fuera del bullicio y cerca de centros comerciales, ademas de cerca del aeropuerto. Siempre que voy me alojo allí, buen sitio.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BUENA OPCION CERCANA AL AEROPUERTO
SERVICIO RAPIDO, HABIATACIONES COMODAS, PERO MUY MAL QUE EL WIFI TENGA COSTO

10/10 Excelente

Sergio, Milton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service from all the hotel staff. I’ll return again because of it…
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Chandan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent property and excellent breakfast. Far away from old town and all the attractions
Se hospedó 6 noches en marzo de 2024

6/10 Aceptable

Cassandra

Viaje en pareja
Le gustó: Servicio y personal
I do not recommend this hotel if you’re going to be visiting all the main attractions of Istanbul. The hotel is about a 30-40 min drive from where everything is so we found ourselves going back and forth wasting a lot of time commuting. The staff was nice but the water pressure for our shower and sink was terrible. We asked for it to be fixed and after they came it was still not good. Breakfast was good but I would recommend hotels closer, overall not worth it.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Noria

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

pankajkumar

Viaje de negocios
Le gustó: Servicios y condiciones de la propiedad
Everything was good except the lobby should have been more attractive and with a place to sit comfortably while waiting for someone. It’s too small area and limited space
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

pankajkumar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

KHALED, DORAL

Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Abdelaziz

Se hospedó 4 noches en enero de 2024

8/10 Bueno

Sharmila

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel was great, the room was comfortable and the Reception was very good. Only issue we had was the location. It’s on the HWY and not walking distance to any sightseeing places or anywhere.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Zehra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ali

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ohsan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Zaharescu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice staff,friendly,clean room.
Se hospedó 4 noches en octubre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 26 oct. 2023
Dear Valued Guest Zaharescu,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

6/10 Aceptable

TAYFUN

Se hospedó 1 noche en octubre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 26 oct. 2023
Dear Valued Guest Tayfun,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,

10/10 Excelente

Angelo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel pulito e personale gentile
È stato un bel hotel, personale gentilissimo, hotel pulito, colazione ricca e molto buona, ben attrezzato. Siamo clienti molto esigenti e ci sono venuti incontro in tutto.
Se hospedó 5 noches en octubre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 23 oct. 2023
Dear Valued Guest Angelo,Thank you for sending us your kind feedback after your recent stay with us at Courtyard by Marriott Istanbul West.We are very delighted that you enjoyed your stay with us. Comments like these enable us to motivate our team to achieve greater heights and our team will be absolutely pleased to know we were able to make your stay a memorable one.It will be our pleasure to welcome you back to our hotel on your next visit to Istanbul in the near future.Kind regards,

8/10 Bueno

Maria Fe

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe
Respuesta de Otel Yönetiminin Açıklaması, el 18 oct. 2023
Dear Valued Guest Maria,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we succeeded in impressing you and that you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

4/10 Malo

Murat

Se hospedó 5 noches en septiembre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 9 oct. 2023
Sayın Misafirimiz Murat Bey,Değerli zamanınızı otelimizdeki güzel deneyimlerinizi bizimle paylaşmaya ayırdığınız için teşekkür ederiz.Herşeyden önce siz değerli misafirimize sağladığımız imkanların sizi memnun ettiğini gördüğümüz için son derece mutlu ve onore olduğumuzu belirtmek isteriz.En kısa zamanda sizi tekrar otelimizde ağırlamak ister ve güzel yorumlarınız icin çok teşekkür ederiz.Saygılarımızla ,

10/10 Excelente

Emirhan

Se hospedó 1 noche en septiembre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 26 sept. 2023
Sayın Misafirimiz Emirhan Bey,Değerli zamanınızı otelimizdeki güzel deneyimlerinizi bizimle paylaşmaya ayırdığınız için teşekkür ederiz.Herşeyden önce siz değerli misafirimize sağladığımız imkanların sizi memnun ettiğini gördüğümüz için son derece mutlu ve onore olduğumuzu belirtmek isteriz.En kısa zamanda sizi tekrar otelimizde ağırlamak ister ve güzel yorumlarınız icin çok teşekkür ederiz.Saygılarımızla ,

10/10 Excelente

KHALED, DORAL

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like all
Se hospedó 7 noches en septiembre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 21 sept. 2023
Dear Valued Guest Khaled,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

2/10 Terrible

Emre

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 19 sept. 2023
Değerli Misafirimiz Emre Bey,Courtyard by Marriott Istanbul West’i tercih ettiğiniz ve deneyiminizi bizimle paylaştığınız için teşekkür ederiz.Hizmetlerimizden memnun kalmadığınızı öğrenmekten üzüntü duyduk. Yaşamış olduğunuz bazı aksaklıklardan dolayı üzgün olduğumu dile getirmek isterim. Yorumlarınız yönetim ekibimiz tarafından hassasiyetle incelenecek olup bir sonraki deneyiminizde size daha iyi bir hizmet sunabilmek için gerekli tedbirler alınacaktır.Sizi en kısa sürede tekrar ağırlamak dileklerimizle,Saygılarımızla,

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 13 sept. 2023
Dear Valued Guest,Thank you for your review.We offer our sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests.We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations.Of course, we remain at your disposal for further assistance.Best regards,

6/10 Aceptable

Wasim

Se hospedó 2 noches en septiembre de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 29 sept. 2023
Dear Valued Guest Wasim,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,

10/10 Excelente

Abdulaziz

Le gustó: Limpieza
Best
Se hospedó 5 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 6 sept. 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 6 sept. 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 28 ago. 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

6/10 Aceptable

Abdullah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Betten und Kopfkissen waren unbequem.
Se hospedó 5 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 28 ago. 2023
Dear Valued Guest Abdullah,Thank you for your review.We offer our sincerest apologies for the less than satisfactory experience that you had at our property on this occasion. We understand how disappointing it must be when the standard of your stay is not equal to that which you expect, and please rest assured that this is not the lasting impression we wish to leave with our valued guests.We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience. Needless to say, customer feedback is vital to our operations and we are most grateful for the effort you have made to share your observations.Of course, we remain at your disposal for further assistance.Best regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stay was good. Kids enjoyed the pool very much. People smoke it seems everywhere so cigarette smell was an inconvenience. But it is everywhere in the city just not specific to the hotel.
Se hospedó 5 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 25 ago. 2023
Dear Valued Guest,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

10/10 Excelente

Msaad

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is very good, I have travel with family 8 people, safe and nice. I advice my friend to get the hotel. One thing you need to know that it’s far from the tourist places, but if you have a driver, you are good, and good for big family and safe. المكان مناسب للعوائل انا رحت مع العائلة وعددنا كان ٨ المكان امن وجميل والسعر رخيص بدون افطار. المشكله الوحيدة ان المكان بعيد عن الاماكن السياحيه وتحتاج سيارة او سواق لزيارة الاماكن السياحية. الغرف مناسبه حجمها ولا توجد ملاحظات. يوم رحت كان فيه صيانه علي المسبح لذلك ما اقدر اقيمه لان ما استعملته والافطار كنت افطر براء وكان سعر الافطار ٤٥٠ ريال سعودي تقريبا لشخص. لذلك فضلت افطر براء وكل يوم مطعم. الفندق مريح ولا فيه ازعاج.
Se hospedó 5 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 14 ago. 2023
Dear Valued Guest Msaad,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 11 ago. 2023
Dear Valued Guest,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

8/10 Bueno

anwer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay
Se hospedó 3 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 10 ago. 2023
Dear Valued Guest Anwer,Thank you for staying with us and for sharing your honest feedback.We are more than happy to hear that we achieved to impress you and you are fully satisfied with our hotel and services.Sincerely wish to have you back with us in the near future.Best Regards,

10/10 Excelente

Hamza

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay and the staff was friendly
Se hospedó 5 noches en julio de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 9 ago. 2023
Dear Valued Guest Hamza,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

10/10 Excelente

Bünyemin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Immer wieder zufrieden, sehr angenehm
Se hospedó 2 noches en agosto de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 9 ago. 2023
Dear Valued Guest Bünyemin,Thank you for staying with us and taking the time to share your exceptional feedback. We are delighted to hear that you had a great stay at Courtyard by Marriot Istanbul West and that our facilities, amenities and location lived up to your expectations.We especially thank you for your comments on our services and team.We look forward to welcoming you back soon.Kind regards,

10/10 Excelente

Ali Savas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 4 ago. 2023
Değerli Misafrimiz Ali Savas,Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk.Tüm çalışanlarımız sizlere güler yüz ile en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir.En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle,Saygılarımızla,

6/10 Aceptable

Mohammed

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal
Very far from every facilitie.
Se hospedó 8 noches en julio de 2023
Respuesta de Otel Yönetiminin Açıklaması, el 4 ago. 2023
Dear Valued Guest Mohammed,Thank you for taking the time to share your comments with us. Feedback such as yours is very valuable and will help us to improve our service consistently.We would like to sincerely apologize for the difficulties you encountered during your stay. Service is our priority and please be assured that your comments have been conveyed accordingly to our colleagues, especially to our Management team to make sure this will not happen again in the future.You are important to us and we do not want to lose you as our guest. Hoping that you will visit us again in the future.We are looking forward to welcoming you back.Best Regards,