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Opiniones de Hyatt Regency Istanbul Ataköy

5 out of 5
Hyatt Regency Istanbul Ataköy
Atakoy 2-5-6, Kisim, Rauf Orbay Caddesi Sahil Yolu No 2/1, Istanbul, Istanbul

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 500 de 889 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 225 de 889 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 73 de 889 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 47 de 889 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 889 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
El servicio
Se hospedó 2 noches en diciembre de 2022
Respuesta de CansuY, el 12 dic. 2022
Dear Valued Guest,Thank you for taking your precious time to share with us the details of your recent experience at Hyatt Regency Istanbul Atakoy. We are delighted to learn that you have enjoyed every single moment of your stay and your motivating comments were shared with the rest of the team on your behalf with a great pleasure.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

10/10 Excelente

Fernando Alberto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Karink, el 14 nov. 2022
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

8/10 Bueno

Juane

Se hospedó 1 noche en septiembre de 2022
Respuesta de Karink, el 8 sept. 2022
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect hotel
Se hospedó 1 noche en julio de 2022
Respuesta de Karink, el 20 jul. 2022
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay. It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days. Warm Regards, Guest Relations

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien Une ubicado La gente amable y muy bien jamon
Se hospedó 3 noches en enero de 2020
Respuesta de tolgak, el 10 feb. 2020
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay. It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days. Warm Regards, Guest Relations

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente ambiente, tranquilo, lujoso y cerca de centro comercial y caminarías frente al mar
Se hospedó 1 noche en agosto de 2019
Respuesta de Hyatt Regency Istanbul Ataköy, el 29 ago. 2019
Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay. It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy We look forward to welcoming you back on many more days. Warm Regards, Guest Relations

10/10 Excelente

ermal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2019
Respuesta de tolgak, el 14 feb. 2019
Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay. It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Ataköy We look forward to welcoming you back on many more days. Warm Regards

6/10 Aceptable

Ali

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I recently stayed at the Hyatt Regency Istanbul Ataköy Hotel in a deluxe room, and unfortunately, my experience was far from satisfactory. Firstly, at 2:00 AM, my partner and I were abruptly awakened by a loud sound, only to find that a panel of the ceiling had suddenly opened. This unexpected event not only startled us but also raised serious concerns about the safety and maintenance standards of the hotel. Furthermore, despite hanging the "Do Not Disturb" sign on our door, we were shocked to discover that room service had entered our room without consent. Our personal belongings, including our clothes, were moved around, which is a clear violation of privacy and hotel etiquette. Overall, this experience left us deeply disappointed and concerned about the quality of service and attention to detail at the Hyatt Regency Istanbul Ataköy Hotel. I cannot recommend this establishment based on my experience and urge potential guests to reconsider their options before booking.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Volkan, Nürnberg

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Das einzig negative war, dass man das Zimmer hätte öfter Staubsaugen können. Ansonsten sehr sauber, gepflegt und ich komme bestimmt wieder. Das Personal war super freundlich!
Se hospedó 8 noches en abril de 2024
Respuesta de CansuY, el 29 abr. 2024
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

8/10 Bueno

Abdullah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn’t like that I had to validate the parking ticket every time I had to leave the property sometimes multiple times a day.
Se hospedó 6 noches en abril de 2024
Respuesta de Emre K., el 25 abr. 2024
Dear Abdullah,Thank you for leaving your feedback regarding your recent stay.We are sorry that your experience did not match your expectations of Hyatt Regency Istanbul Atakoy. As always, it is a concern when our guests have an experience that is not reflective of the usual experience as we’re deeply committed to delivering exceptional hospitality experience.Please be confident that your comments will be passed onto the relevant department to ensure that our team members are aware of these issues.We hope that you return to the property in the future so you can experience these changes first hand.Kind regards,

2/10 Terrible

Patrick

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Do not stay at this Hotel
Se hospedó 4 noches en abril de 2024
Respuesta de CansuY, el 26 abr. 2024
Dear Valued Guest,Thank you for sharing your comments with us. We would like to state once again that every comment made by our guests is very valuable for us. We are sorry to hear your negative experience with your staying.If you share the details of your accommodation and experience with the email address below, we can conduct a better investigation and get back to you.At Hyatt, we sincerely value our guest’s feedback, as it enables us to enhance the areas of concern and better our service quality.Email : ISTHR-GSM@hyatt.comBest Regards, Guest Relations

10/10 Excelente

hussein

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanest and staff are patient
Se hospedó 3 noches en abril de 2024
Respuesta de CansuY, el 24 abr. 2024
Dear Valued Guest,Thank you for your valuable time and comments on our hotel.We are very happy to serve you with our friendly service. I will be delighted to share your beautiful compliments with our teammates.We hope to welcome you and your family back as soon as possible...Kind Regards,Guest Relations

8/10 Bueno

Anuj

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good comfortable stay. If you have work/things to do in this area, then great, Otherwise better to stay in old town side or Asia side. As travelling takes about 1hour.
Se hospedó 2 noches en abril de 2024
Respuesta de CansuY, el 24 abr. 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you had a good and comfortable stay.We hope you enjoyed your stay with us despite our location. If you ever find yourself needing accommodations in this area again, we would be delighted to welcome you back.Best Regards,Guest Relations

10/10 Excelente

Babak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Hotel
Se hospedó 1 noche en abril de 2024
Respuesta de CansuY, el 24 abr. 2024
Dear Guest,Thank you very much for taking the time to share your recent Hyatt Regency Istanbul Atakoy experience with us.We are happy to know that you enjoyed your stay.We hope to welcome you back as soon as possible..Best Regards,Guest Relations

4/10 Malo

Hussein

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The AC unit did not work properly. They tried to fix it but it still did not work to cool the unit enough. I could not stay in the unit during the day because it was hot inside
Se hospedó 2 noches en marzo de 2024
Respuesta de CansuY, el 24 abr. 2024
Dear Guest,Thank you for giving us feedback. We would like to apologize for the difficulties you experienced during your stay at the hotel and I can assure you that any concerns you have raised have been forwarded to the management team for remediation and urgent action.Please accept our apologies again for not meeting your expectations, and we look forward to the chance to welcome you again at Hyatt Regency Istanbul Ataköy in the near future.Best Regards,Guest Relations

10/10 Excelente

Sitti Saimah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de CansuY, el 24 abr. 2024
Dear Valued Guest,Thank you very much for your time to evaluate your recent stay and for sharing your motivating feedback with other travelers. We are glad that you have enjoyed your stay with us.Looking forward to seeing you with us again.Sincerely,Guest Relations

10/10 Excelente

Roman

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel and service!
Se hospedó 3 noches en abril de 2024
Respuesta de CansuY, el 8 abr. 2024
Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience with us. We look forward to welcoming you back soon!Best regardsGuest Relations

10/10 Excelente

omer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great convenient location
Se hospedó 2 noches en marzo de 2024
Respuesta de CansuY, el 2 abr. 2024
Dear Valued Guest,Thank you for your valuable time and comments on our hotel.We are very happy to serve you with our fascinating view, location and friendly service. We hope to welcome you and your family back as soon as possible...Kind Regards,Guest Relations

10/10 Excelente

Cüneyt

Se hospedó 3 noches en marzo de 2024
Respuesta de CansuY, el 8 abr. 2024
Değerli Misafirimiz,Hyatt Regency Istanbul Ataköy’ü tercih ettiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duydum. En yakın zamanda sizi yeniden Hyatt Regency Istanbul Ataköy’de ağırlamayı umuyoruz.Saygılarımla,Misafir İlişkileri

10/10 Excelente

Sven, Riverside

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de CansuY, el 18 mar. 2024
Dear Guest,Your 5-star rating on Expedia has truly made our day! Thank you for sharing your positive experience with us. We are dedicated to providing the best service possible, and we are thrilled to hear that we met your expectations. We can't wait to welcome you back to our hotel. Your next fantastic stay awaits! Best Regards,Guest Relations

8/10 Bueno

Mosi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fast check in
Se hospedó 2 noches en febrero de 2024
Respuesta de CansuY, el 6 mar. 2024
Dear Valued Guest,Thank you for choosing Hyatt Regency Istanbul Atakoy. We was pleased to learn that we managed to meet your expectations during your visit. We hope to welcome you as soon as possible...Kind Regards,Guest Relations

10/10 Excelente

Husam

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good location
Se hospedó 5 noches en febrero de 2024
Respuesta de CansuY, el 6 mar. 2024
Dear Valued Guest,Thank you for taking your precious time to share with us the details of your recent experience at Hyatt Regency Istanbul Atakoy. We are delighted to learn that you have enjoyed every single moment of your stay.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

2/10 Terrible

Andreh

Se hospedó 1 noche en febrero de 2024
Respuesta de CansuY, el 25 mar. 2024
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

10/10 Excelente

Kuanysh

Se hospedó 9 noches en enero de 2024
Respuesta de CansuY, el 15 feb. 2024
Dear Valued Guest,Thank you for choosing to stay with us at Hyatt Regency Istanbul Atakoy and for sharing your feedback regarding your recent visit. We greatly appreciate your positive feedback and are thrilled to know that you had a fantastic experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations.We look forward to having the pleasure of welcoming you back to our hotel in the future.Best regards,Guest Relations

10/10 Excelente

Abdulmalik

Se hospedó 2 noches en enero de 2024
Respuesta de CansuY, el 22 mar. 2024
Dear Valued Guest,Thank you for choosing Hyatt Regency for your stay and for taking your valuable time to share your comments with us. Hope to see you again in your future stays.Best RegardsGuest Relations

10/10 Excelente

Sven, Riverside

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful Hotel and location. Beds are comfy and great soak tub. The hotel facilities are amazing especially the pool. The breakfast is good but on the pricey side. Overall our favorite hotel in Florya.
Se hospedó 3 noches en febrero de 2024
Respuesta de CansuY, el 8 feb. 2024
Dear Guest,Thank you for selecting Hyatt Regency Istanbul Atakoy for your stay, and for taking the time to share your feedback about your recent visit. We are thrilled to hear that your experience with us was enjoyable.It was our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back to Hyatt Regency Istanbul Atakoy in the future. Kind Regards,Guest Relations

10/10 Excelente

NEDELJKA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I travel quite a bit and I can wholeheartedly say that the staff and facilities at this property are absolutely incredible! I will definitely be visiting again!
Se hospedó 11 noches en enero de 2024
Respuesta de CansuY, el 15 feb. 2024
Dear Valued Guest,Thank you for choosing Hyatt Regency for your stay and for taking your valuable time to share your comments with us. Thank you so much for your kind words! We're delighted to hear that you had such a fantastic experience with our staff and facilities. We can't wait to welcome you back again soon! Best Regards,Guest Relations

10/10 Excelente

Muberra

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was amazing experience all the time! Very clean rooms and friendly people made our stay comfortable!
Se hospedó 4 noches en enero de 2024
Respuesta de CansuY, el 31 ene. 2024
Dear Guest,Thank you for selecting Hyatt Regency Istanbul Atakoy for your stay, and for taking the time to share your feedback about your recent visit. We are thrilled to hear that your experience with us was enjoyable.Your positive comments serve as a tremendous motivation for our team, and they inspire us to continuously enhance our services to exceed your expectations. We genuinely appreciate your encouraging words and the recognition of our efforts to provide a memorable stay.It was our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back to Hyatt Regency Istanbul Atakoy in the future. Kind Regards,Guest Relations

10/10 Excelente

Osman

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de CansuY, el 29 ene. 2024
Değerli Misafirimiz,Konaklamanızda Hyatt Regency İstanbul Ataköy’ü tercih edip, değerli vaktinizi ayırarak yorumlarınızı bizimle paylaştığınız için teşekkür ediyoruz. Konaklamanızdan memnun kaldığınız için çok mutlu olduk. Sizleri tekrar ağırlamaktan mutluluk duyarız ve bir sonraki ziyaretinizde size yine aynı kaliteyi sunmak için sabırsızlanıyoruz.Saygılarımla,Misafir İlişkileri

8/10 Bueno

Mehmet cüneyt

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de CansuY, el 29 ene. 2024
Değerli Misafirimiz,Hyatt Regency Istanbul Ataköy’ü tercih ettiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duydum. En yakın zamanda sizi yeniden Hyatt Regency Istanbul Ataköy’de ağırlamayı umuyoruz.Saygılarımla,Misafir İlişkileri

10/10 Excelente

Andrey

Servise is the best. Interior and breakfast also is very nice. Thank you!
Se hospedó 1 noche en enero de 2024
Respuesta de CansuY, el 29 ene. 2024
Dear Valued Guest,We are delighted to learn that you have enjoyed your personalized stay and the services given by our enthusiastic staff. Our main asset is our staff and we believe that only people can make a difference when you compare equivalent hotels in terms of emotional luxury.Your motivating comments were shared with the rest of the team on your behalf with great pleasure.Best Regards,Guest Relations

8/10 Bueno

Selen

Se hospedó 1 noche en enero de 2024
Respuesta de CansuY, el 18 ene. 2024
Dear Valued Guest,Thank you for choosing Hyatt Regency for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays.Best RegardsGuest Relations

10/10 Excelente

Anthony

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de CansuY, el 12 ene. 2024
Dear Guest,Thank you for selecting Hyatt Regency Istanbul Atakoy for your stay, and for taking the time to share your feedback about your recent visit. We are thrilled to hear that your experience with us was enjoyable.It was our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back to Hyatt Regency Istanbul Atakoy in the future. Kind Regards,Guest Relations

8/10 Bueno

Nanna Tangaa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de CansuY, el 10 ene. 2024
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Ataköy.We look forward to welcoming you back on many more days.Best Regards,Guest Relations

8/10 Bueno

tamari

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de CansuY, el 25 dic. 2023
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

10/10 Excelente

Sven

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely wonderful hotel and service. The accommodations were amazing. The room was clean and beds were very comfortable. Enough space to work and internet was fast. The indoor pool and spa was a nice way to relax in the evening and the rooftop bar and restaurant had a spectacular view and delicious drinks. I would definitely return to this hotel.
Respuesta de CansuY, el 15 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We're delighted to hear that you had such a fantastic experience at our hotel. It's wonderful to know that you enjoyed our accommodations, staff, and facilities. We eagerly anticipate your return on your next visit!Best Regards,Guest Relations

10/10 Excelente

Susan

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en noviembre de 2023
Respuesta de CansuY, el 18 dic. 2023
Dear Valued Guest,Thank you for choosing Hyatt Regency for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays.Best RegardsGuest Relations

8/10 Bueno

Peshawa ameen sediq

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good hotel to stay and good location
Se hospedó 3 noches en noviembre de 2023
Respuesta de CansuY, el 30 nov. 2023
Dear Valued Guest,Thank you for choosing to stay with us at Hyatt Regency Istanbul Atakoy and for sharing your feedback regarding your recent visit. We are indeed delighted to learn that you have fully enjoyed the time spent with us. We are always looking forward to welcome you again at Hyatt Regency Istanbul AtakoyKind Regards,Guest Relations

8/10 Bueno

Khalil

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en noviembre de 2023
Respuesta de CansuY, el 30 nov. 2023
Dear Valued Guest,Thank you for choosing Hyatt Regency for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays.Best RegardsGuest Relations

10/10 Excelente

Hakan

Se hospedó 2 noches en noviembre de 2023
Respuesta de CansuY, el 30 nov. 2023
Değerli Misafirimiz,Hyatt Regency Istanbul Ataköy’ü tercih ettiğiniz için teşekkür ederiz. Ziyaretiniz sırasında beklentilerinizi karşılamayı başardığımızı öğrenmekten memnuniyet duydum. En yakın zamanda sizi yeniden Hyatt Regency Istanbul Ataköy’de ağırlamayı umuyoruz.Saygılarımla,Misafir İlişkileri

8/10 Bueno

Adel

Viaje familiar
Le gustó: Servicios
The spa was very good , but the area near the sea was dirty
Se hospedó 9 noches en noviembre de 2023
Respuesta de CansuY, el 23 nov. 2023
Dear Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the spa. We apologize for any inconvenience caused by the lack of cleanliness in the seaside area. At Hyatt, we sincerely value our guest’s feedback, as it enables us to enhance the areas of concern and better our service quality.Best Regards,Guest Relations

8/10 Bueno

mehmet kutay

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Ek yatak isteğimiz, otele giriş saatimiz akşam olmasına rağmen biz odadayken yapıldı. Otelde çalışan uzakdoğulu çalışanlar çarşafları yerde sürükleyerek getirdiler. İlk giriş recepciooda bavullarımız taşınmadı. Kendimiz taşıdık ve odamızı bulduk.
Se hospedó 2 noches en noviembre de 2023
Respuesta de CansuY, el 23 nov. 2023
Değerli Misafirimiz , Öncelikle değerli zamanınızı ayırıp, otelimizde yaşamış olduğunuz tecrübeyi bizlerle paylaştığınız için çok teşekkür ederiz.Verdiğimiz servis kalitesini her geçen gün iyiden daha iyiye arttırmak siz değerli misafirlerimizin yorumlarıyla mümkün olmaktadır ve her bir yorumunuz bizler için büyük önem taşımaktadır. Yaşamış olduğunuz memnuniyetsizlikten ötürü en içten özürlerimizi kabul etmenizi dileriz. Umuyoruz ki en yakın zamanda otelimiz hakkındaki olumsuz izleniminizi düzeltmek için sizi yeniden otelimizde ağırlama şansını elde ederiz. Saygılarımızla ,Misafir İlişkileri

10/10 Excelente

Darryn, Chilliwack

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay. Courteous, polite and friendly staff, most if not all staff spoke perfect English.
Se hospedó 5 noches en noviembre de 2023
Respuesta de CansuY, el 20 nov. 2023
Dear Guest,Thank you so much for your kind words! We're delighted to hear that you had a great stay and that our staff's courtesy and friendliness made a positive impression. We strive to provide excellent service, and we're thrilled that you felt well taken care of. We look forward to welcoming you back.Best regards,Guest Relations

10/10 Excelente

Armin

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Soweit alles gut, neues modernes Hotel. Die Zimmer sind sehr schön und aufwendig gemacht.
Se hospedó 3 noches en noviembre de 2023
Respuesta de CansuY, el 20 nov. 2023
Dear Guest,Thank you for choosing to stay with us and for your positive feedback! We're thrilled to hear that you enjoyed your stay and found our hotel to be modern and well-designed. We look forward to welcoming you back on many more days.Best Regards,Guest Relations

10/10 Excelente

Hatice Adak

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de CansuY, el 20 nov. 2023
Değerli Misafirimiz,Konaklamanızda Hyatt Regency İstanbul Ataköy’ü tercih edip, değerli vaktinizi ayırarak yorumlarınızı bizimle paylaştığınız için teşekkür ediyoruz. Güzel bir konaklama geçirmiş olduğunuzu duymak mutluluk verici. En yakın zamanda sizi yeniden Hyatt Regency Istanbul Ataköy’de ağırlamayı umuyoruz.Saygılarımla Misafir İlişkileri

4/10 Malo

Yousef

Viaje familiar
Cleaning and parking was not good
Not so good, also the reception during reservation took for one room sea view 192 USD, and before they told me ithe totally price is 160 USD we are so upset from that miss understanding.
Se hospedó 1 noche en noviembre de 2023
Respuesta de CansuY, el 20 nov. 2023
Dear Guest,Thank you for your time and sharing your feedbacks regarding your recent stay at Hyatt Regency Istanbul Atakoy Hotel. We would like to state once again that every comment made by our guests is very valuable for us. As we pride ourselves to meet and exceed our guest expectations, we were both surprised and disappointed to hear that you were not completely satisfied with your hotel stay. Please accept our most sincere apologies for all the inconveniences that have been caused.We would like to express our truly gratitude for the points raised and therefore an investigation was conducted to ensure we address these issues accordingly to your feedback.We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future.Best regards,Guest Relations

10/10 Excelente

Murat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de CansuY, el 16 nov. 2023
Değerli Misafirimiz,Konaklamanızda Hyatt Regency İstanbul Ataköy’ü tercih edip, değerli vaktinizi ayırarak yorumlarınızı bizimle paylaştığınız için teşekkür ediyoruz. Konaklamanızdan memnun kaldığınız için çok mutlu olduk. Personelimizin sıcak ve özenli hizmetlerini takdir ettiğinizi duyduğumuz için teşekkür ederiz. Bizim için en değerli şey misafirlerimizin memnuniyetidir.Sizleri tekrar ağırlamaktan mutluluk duyarız ve bir sonraki ziyaretinizde size yine aynı kaliteyi sunmak için sabırsızlanıyoruz.Saygılarımla,Misafir İlişkileri

10/10 Excelente

mehmet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Banyo ve hijyen cok iyiydi
Se hospedó 2 noches en noviembre de 2023
Respuesta de CansuY, el 13 nov. 2023
Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

10/10 Excelente

abdullah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de CansuY, el 13 nov. 2023
1.Dear Valued Guest,Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay.It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Hyatt Regency Istanbul Atakoy.We look forward to welcoming you back on many more days.Warm Regards,Guest Relations

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff and super clean hotel
Everything was great Mattress could be better Ezgi from the reception desk was very welcoming and helpful
Se hospedó 2 noches en noviembre de 2023
Respuesta de CansuY, el 13 nov. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a great overall experience during your stay.Your comment about the mattress is duly noted, and we appreciate your input. Guest comfort is a top priority for us, and we'll certainly take your suggestion into consideration as we strive to enhance our accommodations.We're particularly pleased to hear that Ezgi from the reception desk made a positive impression. We'll make sure to pass along your compliments to her. It's always rewarding to know that our team members are delivering the welcoming and helpful service we aim for.We hope to have the pleasure of welcoming you back in the future.Warm regards,Guest Relations