Paquetes Vacacionales Incluyen Hotel y Vuelo a Izabal

Todo el personal del hotel fue muy amable

Limpio la gente muy amable

Excelente atención de todo el staff del hotel. Buenas amenidades y una cocina excelente. Sugiero hacer todos los ajustes de la reservación a través de correo o en persona. El servicio telefónico no es óptimo.

All was good except for the fact that the room was a bit small but this not really an issue. What is an issue is that the hotel is also a restaurant and so all the noise from the people eating just in front of the rooms is really annoying. Also one day there was no water during the night but then early in the morning the water was back. I would have imagine that the hotel had a water tank, but it doesn’t seem to be so. Everything else was ok. The room was clean, the bed comfortable and a huge tv almost as big as the bed.